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Remote Apple Support Advisor Jobs in Wisconsin (NOW HIRING)

Act as the key technical advisor to the EVP and GM, translating complex concepts into business ... Support. Lead Technical & Product Execution * Manage the entire R&D P&L, balancing the budget ...

Act as the key technical advisor to the EVP and GM, translating complex concepts into business ... Support. Lead Technical & Product Execution * Manage the entire R&D P&L, balancing the budget ...

Act as the key technical advisor to the EVP and GM, translating complex concepts into business ... Support. Lead Technical & Product Execution * Manage the entire R&D P&L, balancing the budget ...

Act as the key technical advisor to the EVP and GM, translating complex concepts into business ... Support. Lead Technical & Product Execution * Manage the entire R&D P&L, balancing the budget ...

Act as the key technical advisor to the EVP and GM, translating complex concepts into business ... Support. Lead Technical & Product Execution * Manage the entire R&D P&L, balancing the budget ...

Act as the key technical advisor to the EVP and GM, translating complex concepts into business ... Support. Lead Technical & Product Execution * Manage the entire R&D P&L, balancing the budget ...

$150K - $200K/yr

This role also supports organizational SOC audits. This role leads the planning and execution of ... Advise on new business processes, system implementations, and policy changes from a risk ...

... as remote in Minneapolis, MN and Eau Claire, WI metro areas. You may be required to work ... developers support new innovations and OS releases the moment they are made available by Apple.

Cloud Architect

Madison, WI · On-site +1

$65.50 - $83.50/hr

Wisconsin (Remote - WI Residents Only / Must Relocate Before Start) Duration: 12 Months ... Serve as the primary technical advisor to the CISO. * Translate federal cybersecurity mandates, AI ...

You will apply deep technical and compliance expertise to evaluate, advise, and guide clients ... You will also lead technical discussions, mentor team members, and support secure cloud ...

Wealthspire Advisors LLC, Fiducient Advisors LLC, Wealthspire Retirement, LLC, dba Wealthspire ... This position will also play a key role in supporting the implementation and optimization of the ...

Remote {#LI-Remote} This role is contributing to the Country Trade Compliance group in the United ... Support the CTCO with Risk Reviews and advise Local Trade Compliance Officers on the required due ...

New

Remote {#LI-Remote} This role is contributing to the Country Trade Compliance group in the United ... Support the CTCO with Risk Reviews and advise Local Trade Compliance Officers on the required due ...

New

Remote {#LI-Remote} This role is contributing to the Country Trade Compliance group in the United ... Support the CTCO with Risk Reviews and advise Local Trade Compliance Officers on the required due ...

New

Showing results 21-40

Remote Apple Support Advisor information

Can I work for Apple support from home?

Yes, Apple Support Advisors often have remote work options, allowing them to assist customers from home. These roles typically require strong communication skills, technical knowledge, and the ability to use remote support tools, with some positions offering flexible schedules.

What are the key skills and qualifications needed to thrive as a Remote Apple Support Advisor?

To thrive as a Remote Apple Support Advisor, you need strong technical troubleshooting skills, familiarity with Apple products, and typically a high school diploma or equivalent. Experience with customer relationship management (CRM) software and proficiency in Apple’s internal systems like iOS, macOS, and related support tools are important. Excellent communication, patience, and problem-solving abilities help you deliver clear assistance and build rapport with customers remotely. These skills ensure efficient resolution of technical issues, leading to high customer satisfaction and effective remote support.

What is a Remote Apple Support Advisor?

A Remote Apple Support Advisor is a professional who provides technical assistance and customer support for Apple products and services from a remote location, usually their home. They help customers troubleshoot issues with devices such as iPhones, Macs, iPads, and Apple software via phone, chat, or email. These advisors are trained by Apple to deliver knowledgeable, friendly, and efficient support while maintaining customer privacy and satisfaction. This role typically requires strong communication skills, a good understanding of Apple technology, and the ability to work independently. Remote Apple Support Advisors are often provided with Apple equipment and extensive training by the company.

Does Apple allow remote jobs?

Apple offers some remote positions, including roles like Apple Support Advisor, which can be performed remotely depending on the specific job and location. These roles typically require strong communication skills, technical knowledge, and familiarity with Apple products and support tools. Availability of remote work varies by position and company policies.

What is the difference between Remote Apple Support Advisor vs Remote Apple Technical Specialist?

AspectRemote Apple Support AdvisorRemote Apple Technical Specialist
Required CredentialsApple certification, customer service skillsApple certification, technical troubleshooting skills
Work EnvironmentRemote, customer support callsRemote, technical support and diagnostics
Employer & Industry UsageApple retail and support servicesApple support centers, third-party service providers
Common Search & ComparisonCustomer service, troubleshootingTechnical troubleshooting, diagnostics

Remote Apple Support Advisors primarily handle customer service and basic troubleshooting, focusing on user experience. In contrast, Remote Apple Technical Specialists deal with more complex technical issues and diagnostics. Both roles require Apple certifications and are remote, but their focus and technical depth differ.

What are some common challenges faced by Remote Apple Support Advisors, and how can they effectively manage them?

Remote Apple Support Advisors often encounter challenges such as handling high call volumes, troubleshooting a wide variety of technical issues remotely, and maintaining clear communication with customers of varying technical backgrounds. To manage these, advisors benefit from strong organizational skills, patience, and the ability to quickly adapt to new information or changes in procedures. Utilizing Apple’s comprehensive training resources, collaborating with team members via internal chat tools, and taking regular breaks to prevent burnout can help advisors maintain high-quality support and job satisfaction.
What are the most commonly searched types of Apple Support Advisor jobs in Wisconsin? The most popular types of Apple Support Advisor jobs in Wisconsin are:
What are popular job titles related to Remote Apple Support Advisor jobs in Wisconsin? For Remote Apple Support Advisor jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote Apple Support Advisor jobs in Wisconsin look for? The top searched job categories for Remote Apple Support Advisor jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Apple Support Advisor jobs? Cities in Wisconsin with the most Remote Apple Support Advisor job openings:
Infographic showing various Remote Apple Support Advisor job openings in Wisconsin as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

(Remote) Vice President of Research & Development

Harris

Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

77th of 242 rated software companies


Job description

Cayenta, a division of Harris; is seeking a Vice President of Research & Development who is a business-focused technology leader.

This is a pivotal leadership position responsible for driving the AI-centric transformation of our core product suite and the evolution of a large, tenured engineering organization.

The central challenge is to master the balance between two competing priorities: executing the strategic, multi-year roadmap for our next-generation CayentaOne platform while supporting the operational realities of a large, profitable install base. The leader who succeeds will do so by embedding practical AI at every level of the R&D organization-from accelerating our own development lifecycle to delivering intelligent, high-value features for our customers.

Success in this role requires a strategic business partner for the EVP who can translate technology initiatives into P&L impact, lead a complex cultural change, and instill a culture of pragmatic, AI-driven innovation.

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 50%. Candidates must hold a current, valid passport and be legally eligible to travel internationally. This includes either passport based visa exemption or possession of any required travel visas for entry into Canada, the United States, and the Caribbean.

Salary:

130K - 200K CAD

91K - 141K USD

AI & Innovation Mindset

We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes. The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency. Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards.


What your impact will be:

Drive the AI-Powered Transformation

  • Own the execution of the corporate AI mandate within Cayenta, moving the organization from activity to measurable P&L impact.
  • Translate AI capabilities into revenue-generating or cost-saving initiatives. You will be accountable for the business case and ROI of our AI investments.
  • Accelerate the CayentaOne roadmap by championing and implementing AI-assisted development (AI-DLC) practices to modernize our legacy stack faster.
  • Oversee the product strategy for Cayla, evolving it from a feature into a core, agentic AI platform that becomes a key competitive differentiator.

Serve as a Strategic Business Partner

  • Act as the key technical advisor to the EVP and GM, translating complex concepts into business terms to inform executive decision-making.
  • Own and articulate the business case for the technology roadmap, defending strategic priorities with executive peers in Sales, Professional Services, and Support.

Lead Technical & Product Execution

  • Manage the entire R&D P&L, balancing the budget between market-driven features, managing technical debt, and strategic AI and platform investments.
  • Instill a sense of urgency and an agile, metrics-driven approach to development, improving velocity and predictability without sacrificing quality.

Lead a Resilient Change-Ready Team

  • Lead, mentor, and inspire a 70-person organization, assessing talent and structure to align the team with our AI-first strategic goals.
  • Win the trust of skeptics and create a path forward for a tenured team, fostering a culture of pragmatic innovation, accountability, and continuous improvement.

The Profile We're Looking For

You are a business leader who excels in a technical domain. You see AI as a tool to solve business problems, not as a research project.

What we are looking for:

  • A proven track record as a trusted technology partner.
  • Demonstrated experience moving AI initiatives from ideation to live production with measurable P&L impact. You must be able to articulate how you have used AI to either grow revenue or reduce costs.
  • Deep, hands-on experience leading the multi-year modernization of a mature, revenue-generating enterprise software product. You have the "scar tissue" to prove it.
  • High emotional intelligence (EQ) with demonstrated success turning around or re-energizing a change-resistant engineering culture.
  • Financial acumen and an understanding of how to run R&D with P&L discipline, preferably within a company with a similar operational model to Harris.

What we can offer:

  • 3 weeks' vacation and 5 personal days
  • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
  • Employee stock ownership and RRSP/401k matching programs
  • Lifestyle rewards
  • Remote work and more!
  • A Challenge with Impact: This is a difficult and complex role. Success will fundamentally change the trajectory of the business unit and have a visible impact on our P&L.
  • Autonomy & Accountability: You will have the autonomy to run your organization, with full accountability for its performance and outcomes.
  • Compensation: The compensation package includes a competitive base salary ($130,000 - $200,000 CAD), a bonus structure tied to business unit performance.

About Cayenta:

Cayenta is a leading provider of enterprise resource management solutions in the local government, utility and financial industries. Cayenta's products, services and customer relationships provide the foundation for continued innovation and growth.

About Harris:

Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

#LI-remote


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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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