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Remote Apple Customer Service Jobs in Rochester, MI

Liveops

Remote Customer Service Representative

Troy, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Macomb, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Utica, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Spanish Bilingual Customer Service

Warren, MI · Remote

$14.50 - $18.25/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is ... Android or Apple Phone * Provide your own equipment, including a Windows operating PC (Macs ...

Liveops

Remote Spanish Bilingual Customer Service

Troy, MI · Remote

$14.75 - $18.50/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is ... Android or Apple Phone * Provide your own equipment, including a Windows operating PC (Macs ...

Liveops

Remote Spanish Bilingual Customer Service

Macomb, MI · Remote

$15 - $18.75/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is ... Android or Apple Phone * Provide your own equipment, including a Windows operating PC (Macs ...

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All JobsRemote Apple Customer Service JobsRemote Apple Customer Service Jobs in Rochester, MI

Remote Apple Customer Service information

See Rochester, MI salary details

$9

$17

$24

How much do remote apple customer service jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for remote apple customer service in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What is a Remote Apple Customer Service job?

A Remote Apple Customer Service job involves assisting Apple customers with product inquiries, troubleshooting issues, and providing technical support—all from a home-based location. Employees communicate with customers via phone, chat, or email to resolve concerns and ensure a positive experience. This role requires strong communication skills, problem-solving abilities, and familiarity with Apple products and services. Training is typically provided, and schedules may vary depending on business needs.

What does a typical day look like for a Remote Apple Customer Service representative?

A typical day involves responding to customer inquiries via phone, chat, or email, troubleshooting technical issues, processing orders, and assisting with billing or account concerns. You’ll work collaboratively with other team members and may escalate complex cases to specialized support teams as needed. Your day also includes documenting interactions in Apple’s systems and staying updated on new products and services. This remote role requires self-motivation, time management skills, and a quiet, reliable workspace to ensure you can provide seamless support to Apple customers.

How much does Apple pay you to work from home?

Apple Customer Service representatives working remotely typically earn an hourly wage ranging from $15 to $20, depending on experience and location. The role may also include benefits such as health insurance and paid time off, with schedules often requiring availability during specific hours to assist customers effectively.

How difficult is it to get hired at Apple?

Getting hired as a remote Apple Customer Service representative can be competitive, as the company seeks candidates with strong communication skills, technical knowledge, and customer service experience. The hiring process typically involves multiple interviews, assessments, and background checks, and candidates often need to demonstrate familiarity with Apple products and tools. Meeting the job requirements and preparing thoroughly can improve chances of success.

How much do Apple Remote support people make?

Apple Remote support specialists typically earn between $15 and $25 per hour, depending on experience and location. The role often requires strong communication skills and familiarity with Apple products and support tools. Salaries can vary based on the employer and whether the position is full-time or part-time.

Can you work remotely at Apple?

Remote Apple Customer Service roles are available, allowing employees to work from home depending on the position and location. These roles typically require strong communication skills, familiarity with Apple products, and the ability to use customer service tools remotely. Availability varies by role and geographic location, with some positions requiring in-office presence or hybrid arrangements.

What are the key skills and qualifications needed to thrive in the Remote Apple Customer Service position, and why are they important?

To thrive as a Remote Apple Customer Service representative, you need strong communication skills, problem-solving abilities, and a good understanding of Apple products and services, often supported by previous customer service experience or certifications. Familiarity with CRM systems, ticketing platforms, and Apple’s support tools such as AppleCare is typically required. Excellent listening skills, patience, and a positive attitude help in handling diverse customer inquiries and ensuring customer satisfaction. These skills and qualities are essential for delivering efficient and empathetic support while representing Apple’s brand remotely.

What job categories do people searching Remote Apple Customer Service jobs in Rochester, MI look for? The top searched job categories for Remote Apple Customer Service jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Remote Apple Customer Service jobs? Cities near Rochester, MI with the most Remote Apple Customer Service job openings:
Remote Apple Customer Service jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Liveops

Troy, MI • Remote

$20/hr

Contractor

Posted 19 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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