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Remote Apple Customer Service Jobs in Rochester, MI

Remote Customer Service Agent

Clinton Township, MI · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Detroit, MI · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Warren, MI · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Macomb, MI · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Rochester, MI · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Southfield, MI · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Sterling Heights, MI · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Troy, MI · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

West Bloomfield, MI · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Livonia, MI · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Farmington, MI · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Utica, MI · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Waterford, MI · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

... in a customer service environment. Advanced knowledge of Macintosh (Mac OSX server), OS installation, OSX configuration and trouble shooting, Apple Remote Desktop, cloning OSX desktop, and other ...

Remote Customer Service Specialist

Warren, MI · On-site +1

$16 - $21.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

Detroit, MI · On-site +1

$16.75 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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Remote Apple Customer Service information

See Rochester, MI salary details

$9

$17

$24

How much do remote apple customer service jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote apple customer service in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What is a Remote Apple Customer Service job?

A Remote Apple Customer Service job involves assisting Apple customers with product inquiries, troubleshooting issues, and providing technical support—all from a home-based location. Employees communicate with customers via phone, chat, or email to resolve concerns and ensure a positive experience. This role requires strong communication skills, problem-solving abilities, and familiarity with Apple products and services. Training is typically provided, and schedules may vary depending on business needs.

What does a typical day look like for a Remote Apple Customer Service representative?

A typical day involves responding to customer inquiries via phone, chat, or email, troubleshooting technical issues, processing orders, and assisting with billing or account concerns. You’ll work collaboratively with other team members and may escalate complex cases to specialized support teams as needed. Your day also includes documenting interactions in Apple’s systems and staying updated on new products and services. This remote role requires self-motivation, time management skills, and a quiet, reliable workspace to ensure you can provide seamless support to Apple customers.

What are the key skills and qualifications needed to thrive in the Remote Apple Customer Service position, and why are they important?

To thrive as a Remote Apple Customer Service representative, you need strong communication skills, problem-solving abilities, and a good understanding of Apple products and services, often supported by previous customer service experience or certifications. Familiarity with CRM systems, ticketing platforms, and Apple’s support tools such as AppleCare is typically required. Excellent listening skills, patience, and a positive attitude help in handling diverse customer inquiries and ensuring customer satisfaction. These skills and qualities are essential for delivering efficient and empathetic support while representing Apple’s brand remotely.

What are popular job titles related to Remote Apple Customer Service jobs in Rochester, MI? For Remote Apple Customer Service jobs in Rochester, MI, the most frequently searched job titles are:
What cities near Rochester, MI are hiring for Remote Apple Customer Service jobs? Cities near Rochester, MI with the most Remote Apple Customer Service job openings:
Remote Customer Service Agent

Remote Customer Service Agent

Liveops

Clinton Township, MI • Remote

$15.25 - $20.50/hr

Contractor

Posted yesterday


Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.


Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000