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Remote Apple Customer Service Jobs in Columbus, OH

Liveops

Remote Customer Service Agent

Hilliard, OH · Remote

$14.75 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Liveops

Remote Customer Service Agent

Columbus, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Liveops

Remote Customer Service Agent

Lancaster, OH · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Liveops

Remote Customer Service Agent

Newark, OH · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Liveops

Remote Customer Service Agent

Grove City, OH · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Liveops

Remote Customer Service Agent

Westerville, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Apple

US-Expert

Columbus, OH · On-site

$18.75 - $22.50/hr

You excel at selling products, offering all of Apple's services, and delivering an exceptional customer experience. An Expert exemplifies what great customer engagement looks like, and mentors others ...

ForgeFit

Remote Customer Service Specialist

Columbus, OH · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Apple

US-Expert

Columbus, OH · On-site

$24.43 - $32.64/hr

You excel at selling products, offering all of Apple's services, and delivering an exceptional customer experience. An Expert exemplifies what great customer engagement looks like, and mentors others ...

Apple

Specialist: Seasonal, Part-time

Columbus, OH

$22 - $28.31/hr

Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...

Apple

Specialist: Seasonal, Part-time

Columbus, OH

$22 - $28.31/hr

Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...

Destinee Travel

Customer Service Rep - Remote

Columbus, OH · Remote

$15 - $20.25/hr

About the job Customer Service Rep - Remote Our agents are avery important part of our family. You will be the eyes and ears for our team,fielding customer inquiries and finding innovative ways to ...

Dawson

Be Seen First

Remote Customer Service Representative

Columbus, OH · Remote

$17.50/hr

Customer Service Representative Publishing / Education $17.50 per hour Sunday-Saturday, Open Availability for Shifts Below Open-Ended Contract Remote Starts June 1, 2026 Why You'll Love This Job:

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Remote Apple Customer Service information

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How much do remote apple customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote apple customer service in Columbus, OH is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What is a Remote Apple Customer Service job?

A Remote Apple Customer Service job involves assisting Apple customers with product inquiries, troubleshooting issues, and providing technical support—all from a home-based location. Employees communicate with customers via phone, chat, or email to resolve concerns and ensure a positive experience. This role requires strong communication skills, problem-solving abilities, and familiarity with Apple products and services. Training is typically provided, and schedules may vary depending on business needs.

What are the key skills and qualifications needed to thrive in the Remote Apple Customer Service position, and why are they important?

To thrive as a Remote Apple Customer Service representative, you need strong communication skills, problem-solving abilities, and a good understanding of Apple products and services, often supported by previous customer service experience or certifications. Familiarity with CRM systems, ticketing platforms, and Apple’s support tools such as AppleCare is typically required. Excellent listening skills, patience, and a positive attitude help in handling diverse customer inquiries and ensuring customer satisfaction. These skills and qualities are essential for delivering efficient and empathetic support while representing Apple’s brand remotely.

What does a typical day look like for a Remote Apple Customer Service representative?

A typical day involves responding to customer inquiries via phone, chat, or email, troubleshooting technical issues, processing orders, and assisting with billing or account concerns. You’ll work collaboratively with other team members and may escalate complex cases to specialized support teams as needed. Your day also includes documenting interactions in Apple’s systems and staying updated on new products and services. This remote role requires self-motivation, time management skills, and a quiet, reliable workspace to ensure you can provide seamless support to Apple customers.

Is it hard to get hired by Apple?

Getting hired as a remote Apple customer service representative can be competitive, as the company seeks candidates with strong communication skills, technical knowledge, and customer service experience. The application process typically involves multiple interviews and assessments to evaluate problem-solving abilities and familiarity with Apple products and services.
More about Remote Apple Customer Service jobs
What are the most commonly searched types of Apple Customer Service jobs in Columbus, OH? The most popular types of Apple Customer Service jobs in Columbus, OH are:
What are popular job titles related to Remote Apple Customer Service jobs in Columbus, OH? For Remote Apple Customer Service jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Remote Apple Customer Service jobs in Columbus, OH look for? The top searched job categories for Remote Apple Customer Service jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Remote Apple Customer Service jobs? Cities near Columbus, OH with the most Remote Apple Customer Service job openings:
Remote Apple Customer Service jobs near you
Infographic showing various Remote Apple Customer Service job openings in Columbus, OH as of May 2026, with employment types broken down into 72% Full Time, 23% Part Time, and 5% Contract. Highlights an 19% Physical, 5% Hybrid, and 76% Remote job distribution, with an average salary of $37,764 per year, or $18.2 per hour.
Remote Customer Service Agent

Remote Customer Service Agent

Liveops

Hilliard, OH • Remote

$14.75 - $19.50/hr

Contractor

Posted 15 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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