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Remote Apple Chat Support Jobs in Utah (NOW HIRING)

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$17/hr

The position is fully remote. Background check required. Rotational shifts (Performance based 8 ... The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing ...

LVT

Technical Support Engineer II

American Fork, UT · Remote

You will collaborate with other teams, partners, and customers to deliver high-quality remote ... Communicate effectively with internal and external customers via tickets, chat, or phone to ...

LVT

Technical Support Engineer II

American Fork, UT · On-site +1

You will collaborate with other teams, partners, and customers to deliver high-quality remote ... Communicate effectively with internal and external customers via tickets, chat, or phone to ...

XACT

Customer Service Specialist - UT

Salt Lake City, UT · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every ... support from your secure home office. We aim to delight every customer every day. As a Customer ...

LoanPro

Enterprise Account Executive

Farmington, UT · On-site +1

Enterprise Account Executive - Farmington, UT (Open to remote) Why LoanPro: "We want to change how ... Steve Jobs replied it was the team that built Apple. That's what I'm most proud of here at LoanPro ...

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All JobsApple Chat Support JobsRemote Apple Chat Support JobsRemote Apple Chat Support Jobs in Utah

Remote Apple Chat Support information

What is the difference between Remote Apple Chat Support vs Remote Apple Phone Support?

AspectRemote Apple Chat SupportRemote Apple Phone Support
CredentialsCustomer service experience, technical knowledgeCustomer service experience, technical knowledge
Work EnvironmentOnline chat platform, remote from homePhone calls, remote from home
Employer & IndustryApple, tech supportApple, tech support
Search & Comparison IntentCustomer support via chat, remote support rolesCustomer support via phone, remote support roles

Remote Apple Chat Support and Remote Apple Phone Support both involve assisting customers with Apple products remotely. The main difference lies in the communication method: chat versus phone. Both roles require similar skills, credentials, and work environments, but they cater to different customer preferences and support channels.

What are popular job titles related to Remote Apple Chat Support jobs in Utah?

For Remote Apple Chat Support jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote Apple Chat Support jobs in Utah look for?

The top searched job categories for Remote Apple Chat Support jobs in Utah are:

What cities in Utah are hiring for Remote Apple Chat Support jobs?

Cities in Utah with the most Remote Apple Chat Support job openings:

Remote Apple Chat Support jobs near you

Remote Customer Service Representative w/ the VA (Phone/Email/Chat)

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Remote

$17/hr

Full-time

Re-posted 5 days ago

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

This role requires at least 3 years of customer service or contact center experience.
This job post is for the October 2026 new hire class. 


This position is open to CONUS, AK, HI. California is a specifically excluded hiring location.
The position is fully remote.
Background check required.
Rotational shifts (Performance based 8 hours shift will be designated)
The pay for this role is $17 per hour.
This is a W2 position.
Multiple openings are available, with new hire onboardings expected throughout 2026!
Equipment is provided.
Customer Service Agent/Representative - Remote
Work Timing: 4 AM PST to 10:00 PM PST (Monday - Saturday) 8-hour Shift
Note: The first 2 weeks consist of a mandatory training period being held Monday through Friday from 9am EST to 5:30pm EST. Training is conducted via zoom and requires daily on-screen participation in your personal workspace with a strong internet connection. Attendance is mandatory for graduation. Participants MUST always remain on camera for the entirety of training period each day. Professional attire is always expected with no background distractions or interruptions.
Overview:
The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing portal and web pages. The efficient utilization of various software applications is an essential part of this role, including internal and external websites, telephone systems, CRM applications and other resources. The CSR will enter applicable supporting information into systems and web forms on an application via computer. All transactions must be conducted accurately, courteously, and in a timely manner. 
Customer Service Agents may also provide other functions, such as examination scheduling, rescheduling, or information verification. 
Key Tasks 
  •     Answer inbound telephone calls as well as customer inquiries in other channels (email, chat, SMS) as needed in a courteous, timely, and professional manner following established guidelines and policies 
  •     Make outbound calls as necessary based on business needs 
  •     Resolve or escalate customer inquires in a timely manner 
  •     Encourage use of electronic communication with customers 
  •     Accurately documents all customer interactions using Case Management or Customer Relationship Management (CRM) system 
  •     Follow SOPs and policies 
  •     Maintain a high degree of quality with each customer interaction as measured by internal quality monitoring forms and customer satisfaction surveys. 
  •     Follow-up established escalation process for customer inquiries requiring more investigation and/or a higher level of support 
  •     Use frequently asked questions (FAQs) and help look up and provide information to inquiries 
  •     Utilize departmental knowledge bases and training material to answer customer inquiries 
  •     Maintain up-to-date knowledge of policies and procedures as applicable 
  •     Adhere to published schedule according to attendance guidelines 
  •     May be required to work some weekends and holidays 
  •     Perform other duties as assigned 

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