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Remote Apac Customer Service Jobs in Springfield, MA

ForgeFit

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · On-site +1

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

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Remote Apac Customer Service information

See Springfield, MA salary details

$11

$23

$33

How much do remote apac customer service jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote apac customer service in Springfield, MA is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $33.08 per hour, depending on experience, location, and employer.

What is a remote APAC job?

A remote APAC customer service job is a position where employees provide support to customers in the Asia-Pacific region from a location outside of a traditional office, often working online or via phone. These roles typically require strong communication skills, familiarity with customer service tools, and the ability to work across different time zones.

What is the difference between Remote Apac Customer Service vs Remote Apac Technical Support?

AspectRemote Apac Customer ServiceRemote Apac Technical Support
Required CredentialsCustomer service certifications, communication skillsTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, chat support, email supportRemote troubleshooting, technical issue resolution
Employer & Industry UsageRetail, telecom, e-commerceIT, software, hardware companies
Search & Comparison IntentCustomer service roles, support jobsTechnical support roles, IT support jobs

Remote Apac Customer Service and Remote Apac Technical Support share similarities in working remotely within the APAC region, but differ mainly in skill requirements and job focus. Customer service roles emphasize communication and customer interaction, while technical support involves troubleshooting and technical expertise. Both are vital in their industries and often searched by job seekers looking for support roles in the APAC region.

What are popular job titles related to Remote Apac Customer Service jobs in Springfield, MA? For Remote Apac Customer Service jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Apac Customer Service jobs in Springfield, MA look for? The top searched job categories for Remote Apac Customer Service jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Apac Customer Service jobs? Cities near Springfield, MA with the most Remote Apac Customer Service job openings:
Remote Apac Customer Service jobs near you

Remote Customer Service Specialist

ForgeFit

Hartford, CT • On-site, Remote

$17.25 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply