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Remote Kroger Customer Service Jobs in Springfield, MA

ForgeFit

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · On-site +1

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

HMG Careers

Remote Sales and Service Agent

Hartford, CT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Chicopee, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Kroger Customer Service information

See Springfield, MA salary details

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How much do remote kroger customer service jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote kroger customer service in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

Does Kroger offer online jobs?

Remote Kroger customer service positions are available and typically involve working from home using computers and communication tools. These roles often require strong communication skills, computer literacy, and the ability to handle customer inquiries via phone or chat platforms.

How to do a virtual job tryout for Kroger?

To complete a virtual job tryout for a Kroger customer service position, applicants typically receive an online assessment or simulation that evaluates customer service skills, problem-solving, and computer proficiency. These assessments are usually provided through the company's application portal or email invitation and may include scenario-based questions or timed tasks. Preparing by reviewing customer service best practices and ensuring a reliable internet connection can help perform well during the tryout.

How hard is it to get hired at Kroger?

Getting hired as a Kroger customer service associate typically involves submitting an application online or in-store, followed by an interview and background check. The hiring process is generally straightforward, with a focus on customer service skills and availability, and it may take a few weeks to complete.

What position in Kroger gets paid the most?

In Kroger, the highest-paid positions are typically store managers and regional managers, who oversee multiple stores and are responsible for operations and staff management. These roles often require extensive experience, leadership skills, and sometimes certifications, and they tend to have higher salaries compared to entry-level customer service roles.

What is the difference between Remote Kroger Customer Service vs Remote Walmart Customer Service?

AspectRemote Kroger Customer ServiceRemote Walmart Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with flexible hours
Employer & IndustryKroger, grocery retailWalmart, retail and e-commerce

Both roles involve providing customer support remotely, requiring similar credentials and work environments. The main difference lies in the employer and specific retail focus, with Kroger specializing in groceries and Walmart covering a broader retail spectrum. Candidates should consider their familiarity with each company's products and customer base when choosing between these roles.

What are the most commonly searched types of Kroger Customer Service jobs in Springfield, MA? The most popular types of Kroger Customer Service jobs in Springfield, MA are:
What job categories do people searching Remote Kroger Customer Service jobs in Springfield, MA look for? The top searched job categories for Remote Kroger Customer Service jobs in Springfield, MA are:
Remote Kroger Customer Service jobs near you

Remote Customer Service Specialist

ForgeFit

Hartford, CT • On-site, Remote

$17.25 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply