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Remote Anywhere Customer Service Jobs in Rome, NY

Papco

Energy Procurement Analyst

Parish, NY · Remote

Remote (U.S.) About World Fuel At World Fuel, we help commercial and industrial customers navigate ... and deliver exceptional client service. We're looking for an analytical, detail-oriented ...

Tidal Basin Holdco, LLC

CX Engineer

Utica, NY · On-site +1

... and remote work. The CX Engineer acts as a key interface that is focused on maintaining a service culture and delivering customer operational excellence. Job Requirements and Responsibilities:

EnerSys

District Sales Manager

East Syracuse, NY · Remote

We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in ... Remote Northeast-50% travel * Quartelry Incentive Pay * Paid time off plus paid holidays * Medical ...

GLC Business Services

Project Manager- Multifamily

Clay, NY · On-site +1

$115K - $135K/yr

Company: GLC Business Services * Salary/Pay Rate: $115,000 to $135,000 per year plus Performance ... Foster and maintain deep client relationships to guarantee complete customer satisfaction and ...

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Remote Anywhere Customer Service information

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How much do remote anywhere customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote anywhere customer service in Rome, NY is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Remote Anywhere Customer Service, and why are they important?

To excel as a Remote Anywhere Customer Service professional, you need strong communication skills, problem-solving abilities, and proficiency in customer support practices, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, helpdesk software, and remote collaboration tools such as Slack or Zoom is typically required. Exceptional listening skills, empathy, time management, and self-motivation are key soft skills in this role. These skills ensure effective customer interactions, quick issue resolution, and maintaining high satisfaction from any location.

What does a typical workday look like for a Remote Anywhere Customer Service?

A typical workday for a Remote Anywhere Customer Service representative involves responding to customer inquiries via phone, email, or live chat, resolving issues, and providing product or service information. You’ll often work from a home office and collaborate with team members and supervisors through virtual meetings and messaging platforms. Tasks may include tracking cases, updating records in CRM systems, and occasionally participating in training sessions to stay informed on company policies. Balancing multiple requests and prioritizing urgent matters are common challenges, but remote flexibility can help you customize your workspace and routine. This role offers opportunities to learn new customer service technologies and advance into supervisory positions over time.

What is a Remote Anywhere Customer Service?

A Remote Anywhere Customer Service job allows you to assist customers from any location with an internet connection. Your responsibilities may include answering inquiries, resolving issues, and providing support through phone, email, or chat. This role requires strong communication skills, problem-solving abilities, and a reliable workspace. Companies provide necessary training and tools to help you succeed in delivering excellent customer service.

What are popular job titles related to Remote Anywhere Customer Service jobs in Rome, NY? For Remote Anywhere Customer Service jobs in Rome, NY, the most frequently searched job titles are:
What job categories do people searching Remote Anywhere Customer Service jobs in Rome, NY look for? The top searched job categories for Remote Anywhere Customer Service jobs in Rome, NY are:
What cities near Rome, NY are hiring for Remote Anywhere Customer Service jobs? Cities near Rome, NY with the most Remote Anywhere Customer Service job openings:
Remote Anywhere Customer Service jobs near you
Infographic showing various Remote Anywhere Customer Service job openings in Rome, NY as of August 2026, with employment types broken down into 81% Full Time, 13% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,018 per year, or $17.8 per hour.

Energy Procurement Analyst

Papco

Parish, NY • Remote

Full-time

Posted 25 days ago

Job description

At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
Energy Procurement Analyst

Location: Remote (U.S.)

About World Fuel

At World Fuel, we help commercial and industrial customers navigate complex energy markets and make informed purchasing decisions for electricity and natural gas. Our team partners with businesses across North America to identify competitive energy solutions and deliver exceptional client service.

We're looking for an analytical, detail-oriented professional who enjoys working with data, solving problems, and collaborating across teams. This role offers the opportunity to gain hands-on experience in energy procurement, pricing strategy, and market analysis while supporting high-impact customer relationships.

What You'll Do

As an Energy Procurement Analyst, you will play a critical role in helping our Sales team deliver competitive energy solutions to clients. You will manage the procurement process from initial quote through contract execution while ensuring accuracy, efficiency, and an outstanding customer experience.

Energy Procurement

  • Manage the end-to-end electricity and natural gas procurement process, from data collection through contract execution.
  • Develop, issue, and manage supplier pricing requests (RFQs) while ensuring deadlines and client commitments are met.
  • Collect, analyze, and compare supplier pricing proposals to identify the most competitive options.
  • Review pricing structures, market data, and contract terms to support informed decision making.
  • Investigate and resolve discrepancies in supplier bids.

Client & Sales Support

  • Partner closely with Sales team to deliver accurate, timely pricing and market intelligence.
  • Prepare clear summaries of supplier proposals and pricing results for internal stakeholders and clients.
  • Support customer renewal strategies by identifying upcoming contract expirations and preparing updated market pricing.
  • Serve as a key point of contact throughout the pricing and contracting process.

Data Analysis & Process Management

  • Maintain accurate customer portfolio information and validate data received from clients, suppliers, and utilities.
  • Complete post-contract activities including contract confirmation, documentation, and CRM updates.
  • Monitor pricing activity, track procurement metrics, and support reporting needs.
  • Identify opportunities to improve workflows, processes, and system functionality.

What We're Looking For

Required Qualifications

  • Bachelor's degree in Business, Finance, Economics, Energy Management, or a related field, or equivalent professional experience.
  • 1-3+ years of experience in energy markets, energy procurement, pricing, sales operations, analytics, or a related business function.
  • Strong analytical and problem-solving skills with the ability to interpret complex data.
  • Excellent attention to detail and commitment to accuracy.
  • Ability to manage multiple priorities and deadlines in a fast-paced environment.
  • Advanced proficiency in Microsoft Excel.
  • Strong written and verbal communication skills.

Preferred Qualifications

  • Experience working with electricity or natural gas suppliers, utilities, energy consultants, or energy brokers.
  • Understanding of deregulated energy markets and energy procurement processes.
  • Experience reviewing contracts, pricing models, or supplier proposals.
  • Familiarity with CRM, pricing, procurement, or contract management systems.

Why Join World Fuel?

  • Gain exposure to wholesale electricity and natural gas markets across North America.
  • Work alongside experienced energy professionals and industry experts.
  • Play a direct role in helping clients manage energy costs and procurement strategies.
  • Develop expertise in pricing, market analysis, contract management, and energy procurement.
  • Join a collaborative team that values innovation, continuous improvement, and professional growth.
  • Opportunity to build a long-term career in the energy industry.

#WFS

#LI-TB3

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World Fuel is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.Kinect Energy, Inc.

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