ZipRecruiter

Log In

2

Remote Customer Service Rep Self Storage Jobs in Rome, NY

next page

Showing results 1-20

All JobsRemote Customer Service Rep Self Storage JobsRemote Customer Service Rep Self Storage Jobs in Rome, NY

Remote Customer Service Rep Self Storage information

See Rome, NY salary details

$9

$17

$25

How much do remote customer service rep self storage jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote customer service rep self storage in Rome, NY is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.81 per hour, depending on experience, location, and employer.

What does a Remote Customer Service Rep for Self Storage do?

A Remote Customer Service Representative for Self Storage assists customers with inquiries about renting storage units, making payments, and resolving issues, all from a remote location, usually at home. They handle phone calls, emails, and sometimes live chat to provide information about unit availability, prices, policies, and help customers with online bookings or account management. Their goal is to ensure a positive customer experience by offering helpful support and addressing concerns promptly. They may also process reservations, handle billing questions, and escalate complex issues to on-site staff or management as needed.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Rep in Self Storage, and why are they important?

To excel as a Remote Customer Service Rep in Self Storage, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center tools, and self-storage management platforms is typically required. Outstanding interpersonal skills, patience, and the ability to work independently set top performers apart in this role. These competencies ensure efficient customer support, high satisfaction, and effective remote operations in a competitive industry.

How does a remote customer service rep for self storage typically collaborate with on-site staff to resolve customer issues?

As a remote customer service rep in self storage, you frequently coordinate with on-site managers and maintenance teams to address customer needs, such as unit access or facility-related concerns. Communication usually occurs via phone, email, or centralized ticketing systems. Building strong relationships with local staff is key to ensuring that customer requests are handled promptly and accurately, even when you are not physically present. Clear documentation and proactive follow-up are essential practices for successful collaboration in this role.

What is the difference between Remote Customer Service Rep Self Storage vs Remote Customer Service Rep E-commerce?

AspectRemote Customer Service Rep Self StorageRemote Customer Service Rep E-commerce
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentSelf storage company, customer inquiries about storage unitsE-commerce company, handling online order inquiries
Industry UsageCommon in storage and real estate industriesCommon in retail and online shopping sectors
Search & Comparison IntentPeople comparing storage customer service rolesPeople comparing online retail customer service roles

The main difference between Remote Customer Service Rep Self Storage and Remote Customer Service Rep E-commerce lies in the industry focus and typical customer inquiries. Self storage reps handle questions related to storage units and facility policies, while E-commerce reps assist with online orders and product issues. Both roles require similar credentials and work environments, but they serve different customer needs within their respective industries.

What are the most commonly searched types of Customer Service Rep Self Storage jobs in Rome, NY? The most popular types of Customer Service Rep Self Storage jobs in Rome, NY are:
What are popular job titles related to Remote Customer Service Rep Self Storage jobs in Rome, NY? For Remote Customer Service Rep Self Storage jobs in Rome, NY, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Rep Self Storage jobs in Rome, NY look for? The top searched job categories for Remote Customer Service Rep Self Storage jobs in Rome, NY are:
What cities near Rome, NY are hiring for Remote Customer Service Rep Self Storage jobs? Cities near Rome, NY with the most Remote Customer Service Rep Self Storage job openings:
Remote Customer Service Rep Self Storage jobs near you
Infographic showing various Remote Customer Service Rep Self Storage job openings in Rome, NY as of June 2026, with employment types broken down into 72% Full Time, 25% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,018 per year, or $17.8 per hour.
Customer Service Representative

Customer Service Representative

Tailored Management

Oriskany, NY • Remote

$20/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Customer Service Representative
Location: Oriskany, NY Must live within 1 hour commute
Training is Onsite (3-5 weeks)

Pay Rate: $20/hr (W2, Weekly Pay + Benefits)
Assignment Length: 3-6+ months (Extension/Conversion possible, based on performance, Business need)
Start Date: ASAP

Training & Schedule:
Training: 3 weeks (MonThu onsite, Fri virtual) | 8:00 AM 5:00 PM EST | No time off during training
Nesting: 2 weeks (extended training support
Post-Training: Remote with occasional onsite visits for meetings/events
Work Hours: Shifts between 8:00 AM 11:00 PM EST, MondayFriday (must be flexible)

Role Overview

Join the Dental Global Customer Solutions team as a Customer Care Advocate, providing professional, empathetic support to dental customers. Youll respond to calls and emails, research policy details, process transactions, and deliver exceptional service experiences.

Key Responsibilities

  • Handle inbound customer inquiries via phone/email
  • Provide accurate info on products, policies, and claims
  • Process requests using systems like Salesforce, Word, and Insight
  • Build trust through strong communication and empathy
  • Uphold service standards while resolving issues efficiently

Requirements

  • High School Diploma or GED
  • 1+ year customer service experience (call center, retail, or hospitality)
  • Comfortable navigating multiple computer systems and screens
  • Flexible availability MonFri, 8 AM 11 PM EST
  • Must live within 1 hour of Oriskany, NY

Preferred

  • Call center experience
  • Dental/insurance knowledge
  • Salesforce familiarity
  • Strong multitasking, listening, and typing skills
#TMCS
Tailored Management logo

About Tailored Management

Sourced by ZipRecruiter

Tailored Management is a premier staffing firm headquartered in Columbus, Ohio, United States. The company, functioning from its official website tailoredmanagement.com, operates within the Staffing and Recruiting industry. With a business model predicated on connecting the world's most prestigious companies with top talent for each specific hiring need, Tailored Management is a recognized titan within the industry. Since its establishment, the company has consistently focused on custom-fit, business-centric solutions which make it a trusted partner for clients ranging from Fortune 500 to small, tech start-ups. The core mission of Tailored Management is to 'transform staffing into a proactive, strategic partnership that fuels growth and success.'

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbus, OH, US

Year founded

1968

View All Tailored Management Jobs

Apply