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Remote Answering Service Jobs in Rome, NY (NOW HIRING)

Kandell, Kandell & Petrie, P.A.

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Legal Receptionist

Utica, NY · Remote

$30K - $486K/yr

Position is presently remote and can be either part-time or full-time . MUST have strong, reliable ... Answering and routing calls. * Returning missed calls. * Assisting with customer service inquiries ...

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Remote Answering Service information

See Rome, NY salary details

$11

$21

$37

How much do remote answering service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote answering service in Rome, NY is $21.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $25.96 per hour, depending on experience, location, and employer.

What is a remote answering service?

A Remote Answering Service job involves handling inbound calls, messages, and inquiries on behalf of businesses from a remote location. Responsibilities typically include answering customer questions, taking messages, scheduling appointments, and providing basic support. This role requires strong communication skills, professionalism, and the ability to follow company protocols. It is ideal for individuals who can work independently and provide excellent customer service remotely.

What does a remote answering service do?

Remote Answering Service professionals are responsible for answering incoming calls on behalf of various clients, taking accurate messages, transferring calls, and providing basic information according to client protocols. Daily tasks also include logging call details, following scripts, and handling time-sensitive or urgent requests appropriately. You may interact with colleagues or supervisors virtually to coordinate shift coverage or receive updates about client instructions. This role often requires consistent attention to detail and adaptability as you serve multiple businesses with differing needs.

What are the key skills and qualifications needed to thrive in the remote answering service position?

To thrive as a Remote Answering Service operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and VoIP platforms is commonly required. Dependability, professionalism, and the ability to multitask under pressure are valuable soft skills in this role. These skills ensure prompt, accurate handling of client calls, fostering positive experiences and supporting business operations remotely.

What are the most commonly searched types of Answering Service jobs in Rome, NY?

The most popular types of Answering Service jobs in Rome, NY are:

What are popular job titles related to Remote Answering Service jobs in Rome, NY?

For Remote Answering Service jobs in Rome, NY, the most frequently searched job titles are:

What job categories do people searching Remote Answering Service jobs in Rome, NY look for?

The top searched job categories for Remote Answering Service jobs in Rome, NY are:

What cities near Rome, NY are hiring for Remote Answering Service jobs?

Cities near Rome, NY with the most Remote Answering Service job openings:

Remote Answering Service jobs near you

Remote Travel Customer Service Representative

Rudyb Travel

Utica, NY • Remote

$16.25 - $22.25/hr

Full-time

Re-posted 7 days ago

Job description

About the job

About The Role

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
  • Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
  • Provide accurate and timely information regarding destinations, travel requirements, and agency policies
  • Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
  • Proactively follow up with clients before and after travel to ensure a positive experience
  • Address client concerns with empathy, professionalism, and solution-oriented thinking
  • Maintain accurate documentation and update booking systems as required

Qualifications & Skills

  • Excellent verbal and written communication skills
  • Customer service experience (travel, hospitality, or service-related experience preferred)
  • Strong organizational skills and attention to detail
  • Comfortable using technology and learning new systems and booking platforms
  • Reliable, proactive, and able to manage multiple client requests efficiently
  • Genuine interest in travel and helping clients plan memorable experiences

What We Offer

  • 100% remote work environment
  • Flexible scheduling options
  • Opportunities for professional growth within the company
  • Access to travel perks and industry-related discounts
  • Supportive team culture with ongoing training and development

Apply Today

Interested candidates are encouraged to apply today and join our remote travel support team.

Equal Opportunity Employer

Rudyb Travel is an equal opportunity employer committed to diversity and inclusion.

Apply