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Remote Answering Service Jobs in Ridgeland, MS (NOW HIRING)

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Remote Answering Service information

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How much do remote answering service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote answering service in Ridgeland, MS is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $22.84 per hour, depending on experience, location, and employer.

What is a remote answering service?

A Remote Answering Service job involves handling inbound calls, messages, and inquiries on behalf of businesses from a remote location. Responsibilities typically include answering customer questions, taking messages, scheduling appointments, and providing basic support. This role requires strong communication skills, professionalism, and the ability to follow company protocols. It is ideal for individuals who can work independently and provide excellent customer service remotely.

What does a remote answering service do?

Remote Answering Service professionals are responsible for answering incoming calls on behalf of various clients, taking accurate messages, transferring calls, and providing basic information according to client protocols. Daily tasks also include logging call details, following scripts, and handling time-sensitive or urgent requests appropriately. You may interact with colleagues or supervisors virtually to coordinate shift coverage or receive updates about client instructions. This role often requires consistent attention to detail and adaptability as you serve multiple businesses with differing needs.

What are the key skills and qualifications needed to thrive in the remote answering service position?

To thrive as a Remote Answering Service operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and VoIP platforms is commonly required. Dependability, professionalism, and the ability to multitask under pressure are valuable soft skills in this role. These skills ensure prompt, accurate handling of client calls, fostering positive experiences and supporting business operations remotely.

What are the most commonly searched types of Answering Service jobs in Ridgeland, MS?

The most popular types of Answering Service jobs in Ridgeland, MS are:

What are popular job titles related to Remote Answering Service jobs in Ridgeland, MS?

For Remote Answering Service jobs in Ridgeland, MS, the most frequently searched job titles are:

What cities near Ridgeland, MS are hiring for Remote Answering Service jobs?

Cities near Ridgeland, MS with the most Remote Answering Service job openings:

Infographic showing various Remote Answering Service job openings in Ridgeland, MS as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $39,918 per year, or $19.2 per hour.

Customer Service - Temporary Mon-Fri

Five Star Solutions

Jackson, MS • On-site, Remote

$14/hr

Temporary

Posted 14 days ago


Job description

We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional attitude.
This particular project is assisting clients with inquiries on debit card incentives, orders, and balances.
This is a Bring Your Own Device position to work-at-home for individuals living in the states of: Alabama, Georgia, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Mississippi, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, and Wyoming.
Qualifications
  • Previous 3-6 months customer service or customer support experience preferred
  • Previous 3-6 months call center or office background experience a plus
  • Basic computer skills
  • Quick learner and able to work independently
  • Strong phone and verbal communication skills along with active listening
  • Must be 18 years of age
  • A background check applicable with state and federal laws will be required

Responsibilities
  • Manage large amounts of inbound calls in a timely manner
  • Follow communication "scripts" when handling different topics
  • Identify customers' needs, clarify information, research and provide solutions and/or alternatives
  • Access company and client resources provided to accurately handle the call
  • Seize opportunities to upsell products when they arise
  • Skillfully change from one task to another without loss of efficiency or composure
  • Be available at your desk, maintaining punctuality and attendance at all scheduled times
  • Remain positive and professional in all customer interactions
  • Flexibility to cross train as requested

Bring Your Own Device (BYOD)
  • This position requires you to provide your own equipment and workspace.
  • Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.)

Hardware/Software Requirements:
  • Processor: Intel® Core™ i5-8250U Series or greater
  • Memory: 8GB on Windows 10 or 11 64 bits
  • Screen Resolution: 1280x768 or higher, dual monitors required
  • USB DSP headset
  • Click here for an example
  • No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop)
  • Up-to-date antivirus software must be installed on the platform and a recent scan completed. (Will be checked prior to allowing login to system) Windows Defender will work, no additional software needed
  • Firewall must be enabled (Will be checked prior to allowing login to system)
  • Must be hardwired to your modem or router/ No Wi-Fi or extenders
  • Click her for the BYOD policy for full detailed list of requirements

$14 - $14 an hour
Shift differential (extra $1/hr nights & wkds)
Work hours - Shifts between 7:00am-7:00 pm (CST) ; Work Days - Mon-Fri
Paid Training - typically 2-5 days in length from 8:00am-5:00pm (CST)
Status - Full Time or Part Time Temporary; 16-40 hours per week
Must be available to work on the first and last business day of each month
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.