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Remote Answering Service Jobs in Ridgeland, MS (NOW HIRING)

S&A Group

Client Account Specialist (Remote)

Brandon, MS · Remote

$50K - $65K/yr

... services, answering questions, explaining available options, and ensuring a professional client ... This is a fully remote opportunity offering structured systems, performance-based compensation, and ...

S&A Group

Client Account Specialist (Remote)

Brandon, MS · On-site +1

$50K - $65K/yr

... services, answering questions, explaining available options, and ensuring a professional client ... This is a fully remote opportunity offering structured systems, performance-based compensation, and ...

XACT

Customer Service Specialist - MS

Jackson, MS · Remote

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals who have an interest in providing our clients' customers with excellent customer service support from your secure home office. We ...

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Remote Answering Service information

See Ridgeland, MS salary details

$10

$19

$32

How much do remote answering service jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote answering service in Ridgeland, MS is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $22.84 per hour, depending on experience, location, and employer.

What is a Remote Answering Service job?

A Remote Answering Service job involves handling inbound calls, messages, and inquiries on behalf of businesses from a remote location. Responsibilities typically include answering customer questions, taking messages, scheduling appointments, and providing basic support. This role requires strong communication skills, professionalism, and the ability to follow company protocols. It is ideal for individuals who can work independently and provide excellent customer service remotely.

What are the key skills and qualifications needed to thrive in the Remote Answering Service position, and why are they important?

To thrive as a Remote Answering Service operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and VoIP platforms is commonly required. Dependability, professionalism, and the ability to multitask under pressure are valuable soft skills in this role. These skills ensure prompt, accurate handling of client calls, fostering positive experiences and supporting business operations remotely.

What are the typical daily responsibilities for a Remote Answering Service employee?

Remote Answering Service professionals are responsible for answering incoming calls on behalf of various clients, taking accurate messages, transferring calls, and providing basic information according to client protocols. Daily tasks also include logging call details, following scripts, and handling time-sensitive or urgent requests appropriately. You may interact with colleagues or supervisors virtually to coordinate shift coverage or receive updates about client instructions. This role often requires consistent attention to detail and adaptability as you serve multiple businesses with differing needs.

What are the most commonly searched types of Answering Service jobs in Ridgeland, MS? The most popular types of Answering Service jobs in Ridgeland, MS are:
What job categories do people searching Remote Answering Service jobs in Ridgeland, MS look for? The top searched job categories for Remote Answering Service jobs in Ridgeland, MS are:
What cities near Ridgeland, MS are hiring for Remote Answering Service jobs? Cities near Ridgeland, MS with the most Remote Answering Service job openings:
Remote Answering Service jobs near you
Infographic showing various Remote Answering Service job openings in Ridgeland, MS as of July 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,918 per year, or $19.2 per hour.
Client Account Specialist (Remote)

Client Account Specialist (Remote)

S&A Group

Brandon, MS • Remote

$50K - $65K/yr

Full-time

Posted 2 days ago

Job description

S&A Group | Mississippi

S&A Group is growing its team and seeking qualified professionals for the Client Telesales Specialist role. This is a fully remote opportunity supporting prospective and existing clients through phone-based communication and account assistance. This role involves speaking with individuals who have requested information about our services, answering questions, explaining available options, and ensuring a professional client experience throughout the process.

This is a fully remote opportunity offering structured systems, performance-based compensation, and opportunities for professional growth.

Compensation
  • $50,000-$65,000 annually (performance-based)
  • Additional bonus opportunities available
Key Responsibilities
  • Communicate with prospective and current clients by phone
  • Explain service and benefit options clearly and professionally
  • Assist clients with account-related inquiries, updates, and billing concerns
  • Recommend suitable solutions based on client needs
  • Accurately document client interactions and maintain records
  • Follow company procedures, workflows, and communication standards
Qualifications
  • Experience in telesales, customer service, account management, or client support preferred
  • Strong communication, interpersonal, and phone skills
  • Ability to work independently in a remote environment
  • Organized, dependable, and detail-oriented
  • Must have access to a laptop/computer, reliable internet connection, and a quiet workspace
  • High school diploma or GED required
  • From Mississippi/Louisiana/Michigan
About S&A Group

S&A Group is committed to providing a professional and supportive environment where team members are equipped with the resources, structure, and leadership needed for long-term success. We value accountability, consistency, and professional development while creating opportunities for both personal and career growth.

Why Join Our Team?

At S&A Group, we believe strong teams are built through support, professionalism, and shared success. We are dedicated to fostering a positive work environment that encourages growth, recognizes performance, and values the contributions of every team member.

Employment Type: FULL_TIME

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