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Remote Answering Service Jobs in Hamilton, NJ (NOW HIRING)

AmeriHealth Caritas

Customer Service Rep

Philadelphia, PA · On-site +1

$16.25 - $22/hr

Upon successful completion of training, the role will transition to a remote work environment ... High School Diploma or GED. * 1-year of prior customer service experience. * Experience in the ...

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$12

$22

$38

How much do remote answering service jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote answering service in Hamilton, NJ is $22.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $27.21 per hour, depending on experience, location, and employer.

What is a Remote Answering Service job?

A Remote Answering Service job involves handling inbound calls, messages, and inquiries on behalf of businesses from a remote location. Responsibilities typically include answering customer questions, taking messages, scheduling appointments, and providing basic support. This role requires strong communication skills, professionalism, and the ability to follow company protocols. It is ideal for individuals who can work independently and provide excellent customer service remotely.

What are the key skills and qualifications needed to thrive in the Remote Answering Service position, and why are they important?

To thrive as a Remote Answering Service operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and VoIP platforms is commonly required. Dependability, professionalism, and the ability to multitask under pressure are valuable soft skills in this role. These skills ensure prompt, accurate handling of client calls, fostering positive experiences and supporting business operations remotely.

What are the typical daily responsibilities for a Remote Answering Service employee?

Remote Answering Service professionals are responsible for answering incoming calls on behalf of various clients, taking accurate messages, transferring calls, and providing basic information according to client protocols. Daily tasks also include logging call details, following scripts, and handling time-sensitive or urgent requests appropriately. You may interact with colleagues or supervisors virtually to coordinate shift coverage or receive updates about client instructions. This role often requires consistent attention to detail and adaptability as you serve multiple businesses with differing needs.
More about Remote Answering Service jobs
What are the most commonly searched types of Answering Service jobs in Hamilton, NJ? The most popular types of Answering Service jobs in Hamilton, NJ are:
What job categories do people searching Remote Answering Service jobs in Hamilton, NJ look for? The top searched job categories for Remote Answering Service jobs in Hamilton, NJ are:
What cities near Hamilton, NJ are hiring for Remote Answering Service jobs? Cities near Hamilton, NJ with the most Remote Answering Service job openings:
Remote Answering Service jobs near you
Infographic showing various Remote Answering Service job openings in Hamilton, NJ as of May 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,550 per year, or $22.9 per hour.
Caregiver Benefits Specialist (NY, Remote)

Caregiver Benefits Specialist (NY, Remote)

FreedomCare

New York, NY • On-site, Remote

$20 - $23/hr

Full-time

Medical, Retirement

Posted 26 days ago

FreedomCare rating

7.2

Company rating: 7.2 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

29th of 227 rated social care providers

Job description

Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
  • Here For You (An attitude of service, empathy, and availability)
  • Own It (Drive and ownership)
  • Do the Right Thing (High integrity)
  • Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Wellness Coordinator for our Caregiver Wellness team.
This is a remote opportunity where the ideal candidate will sit in the New York metro market.
Department & Position Overview:
  • The Caregiver Benefits Specialist role focuses on enhancing the Caregiver's experience by deconstructing complex benefits concepts into digestible pieces to ensure the comprehension of benefits, drive utilization, and improve caregiver satisfaction
  • The Caregiver Benefits Specialist role provides exceptional customer service while delivering benefits orientations and assisting with health plans, employment verifications, and more.

Every Day You Will
  • Conduct individualized orientations for our Caregivers to educate them on benefits available to them, ensuring a clear understanding of options, enrollment processes, and maximizing their benefits.
  • Providing accrual status and processing sick time through Empeon and Medflyt, as needed
  • Complete employment verifications in a timely manner using Salesforce, Empeon and Knowledge Base to retrieve accurate information
  • Provide clear call summaries through detailed notes on Talk Desk with defined action items for follow up as needed
  • Work in FlexFacts portal to assist with reimbursements and allocating funds
  • Commuter Benefit forms
  • HRA deposits
  • Completed email cases assigned to you in Salesforce data base within 24 - 48 hours
  • Answering calls that come in on the shared line and must ensure we provided first contact resolution
  • Ability to navigate multiple platforms in a fast-paced environment
  • Demonstrate ability to navigate challenging conversations and address caller's concerns with empathy and compassion.
  • Consistently meet internal service level agreements and metrics

Ideal Candidate Will Possess:
  • 1+ years of relevant experience in a similar position
  • Experience in high-volume inbound and outbound call environment
  • Proven track record of strong customer focus and adaptability in a high call volume environment
  • Effective written and verbal communication skills with the ability to engage with diverse audiences
  • A passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.
  • Ability to multitask, set priorities, and manage time effectively
  • Technical proficiency with the ability to navigate through multiple systems; while maintaining attention to detail and data accuracy
  • Demonstrates fluency over all tools and resources specific to the role, with heavy reliance on Excel
  • Ability to embrace change and departmental growth in an evergreen environment

Why work at FreedomCare?
We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.
This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, citizenship or immigration status, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
#INDHV
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $23.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Compensation Range
$18-$23 USD

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