ZipRecruiter

Log In

2

Remote Answering Service Operator Jobs in Virginia

SixGen, Inc.

On-Net Operator

Reston, VA · On-site +1

$50.25 - $66.25/hr

Analyze and manipulate Linux and Windows operating systems, filesystems, and network services ... Support a remote-first and highly collaborative operating environment. QUALIFICATIONS * 7+ years of ...

AMF Bakery

Field Service Technician - Remote

Henrico, VA · On-site +1

$38 - $45/hr

Field Service Technician to provide on-site service and installation support for AMF equipment and ... Operating understanding of various types of Variable Speed Drives, Sensors, Conveyors, PLC's, OIT ...

CGI Inc.

Remote Support Technician, Journeyman

Arlington, VA · On-site +1

$43K - $54K/yr

Service Desk / End User Services Main location: United States, Virginia, Arlington Position ID ... Strong knowledge of operating systems (Windows, macOS), networking concepts, and remote support ...

previous pagenext page

Showing results 21-40

All JobsAnswering Service Operator JobsRemote Answering Service Operator JobsRemote Answering Service Operator Jobs in Virginia

Remote Answering Service Operator information

See Virginia salary details

$8

$19

$34

How much do remote answering service operator jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote answering service operator in Virginia is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $20.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote answering service operators, and how can they be managed effectively?

Remote answering service operators often encounter challenges such as managing multiple calls simultaneously, maintaining professionalism under pressure, and adapting to various client protocols. Effective time management, clear communication, and familiarity with client-specific guidelines are essential for success. Regular training and open communication with supervisors also help operators stay informed about updates, ensuring a smooth workflow and high-quality customer service.

What are Remote Answering Service Operators?

Remote Answering Service Operators are professionals who handle incoming calls and messages for businesses or individuals from a remote location. They provide customer support, take messages, forward calls, schedule appointments, and relay important information. Working from home or other remote settings, they use specialized software and communication tools to ensure efficient and professional service. This role is essential for businesses that require 24/7 availability or need support outside of regular office hours. Excellent communication, multitasking, and customer service skills are important for success in this position.

What are the key skills and qualifications needed to thrive as a Remote Answering Service Operator, and why are they important?

To thrive as a Remote Answering Service Operator, you need excellent verbal communication skills, strong listening abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with call center software, multi-line phone systems, and CRM tools is typically required. Outstanding customer service, patience, and multitasking are key soft skills that set top operators apart. These skills are crucial for ensuring accurate message delivery, client satisfaction, and efficient handling of high call volumes in a remote environment.

How to make $1000 a week remotely?

A remote answering service operator can earn $1000 a week by working multiple shifts, providing high-quality customer service, and gaining experience to handle more complex calls. Earning this amount typically requires consistent full-time hours, strong communication skills, and possibly working for multiple clients or agencies. Building a reputation and acquiring relevant tools like a reliable phone and internet connection can also help increase earnings.

Does Amazon really pay you to work from home?

Remote Answering Service Operators are typically paid for their work, which involves handling customer calls from home. Payment rates vary by employer and may be hourly or per call, with some companies offering training and flexible schedules. It is important to verify the specific employer's pay structure before accepting a position.

What is the difference between Remote Answering Service Operator vs Virtual Receptionist?

AspectRemote Answering Service OperatorVirtual Receptionist
CredentialsBasic communication skills, sometimes customer service experienceSimilar; often customer service or administrative background
Work EnvironmentHome-based, handling calls for multiple clientsHome-based, managing calls, scheduling, and client communication
Employer & IndustryAnswering service companies, call centersSmall businesses, entrepreneurs, professional services
Search & Comparison IntentYes, often compared for call handling rolesYes, similar role with added administrative duties

The main difference is that a Remote Answering Service Operator primarily handles incoming calls for multiple clients, focusing on call answering and basic customer interaction. A Virtual Receptionist often performs additional administrative tasks like scheduling and email management. Both roles require strong communication skills and are home-based, but Virtual Receptionists typically have a broader scope of responsibilities.

What jobs pay 4000 a week without a degree?

Remote Answering Service Operators typically do not earn $4,000 per week without significant experience or specialized skills. High-paying roles that can reach this level often involve sales, consulting, or freelance work in fields like digital marketing, software development, or real estate, which may require self-education, certifications, or strong skills rather than formal degrees.

How much do answering services pay?

Remote answering service operators typically earn between $10 and $15 per hour, depending on experience, skills, and the company. Some positions may offer additional incentives or flexible schedules, and proficiency with call center software can improve earning potential.
What are popular job titles related to Remote Answering Service Operator jobs in Virginia? For Remote Answering Service Operator jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Answering Service Operator jobs in Virginia look for? The top searched job categories for Remote Answering Service Operator jobs in Virginia are:
What cities in Virginia are hiring for Remote Answering Service Operator jobs? Cities in Virginia with the most Remote Answering Service Operator job openings:
Remote Answering Service Operator jobs near you
Infographic showing various Remote Answering Service Operator job openings in Virginia as of July 2026, with employment types broken down into 71% Full Time, 26% Part Time, and 3% Contract. Highlights an 3% In-person, and 97% Remote job distribution, with an average salary of $39,715 per year, or $19.1 per hour.
Service Desk/Ticket Manager (Remote)

Service Desk/Ticket Manager (Remote)

Oxley Enterprises®, Inc.

Stafford, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 26 days ago

Job description

The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY
Future Need - Actively Interviewing
Location: Remote in any United States jurisdiction not excluded from this job advertisement.
Own the operational backbone of service delivery for a mission-critical platform supporting the Department of Veterans Affairs (VA). As the Service Desk/Ticket Manager, you will govern the end-to-end Jira workflow, Service Level Agreement (SLA) compliance reporting, and stakeholder communication supporting hundreds of requests across a multitude of applications.
Position Description: The Service Desk/Ticket Manager owns the operational process for all Requirements and Service Request intakes, tracking SLA compliance against response time standards and producing weekly trend reporting for VA leadership.
Minimum/General Experience: 5 years of experience in IT service management and service desk operations
Minimum Education: Bachelor's Degree in information technology, business administration, or related field; Information Technology Infrastructure Library (ITIL) Foundation certification (preferred)
Essential Skills/Qualifications:
  • Excellent experience managing end-to-end service request workflows in Jira including intake, classification, assignment, tracking, and closure for monthly tickets
  • Excellent ability to track, measure, and report service request response times against SLA standards
  • Excellent experience producing weekly Requirements and Service Request Response Time and Trend Reports identifying all requests that failed to meet minimum standards
  • Excellent ability to reduce barriers and complexity for stakeholders requesting assistance, ensuring ease of access, clarity of request paths, and timely engagement
  • Excellent experience coordinating stakeholder training on service request intake procedures and expectations
  • Above average knowledge of Jira Service Management configuration including SLA rules, customer portals, and automated triage workflows
  • Above average ability to coordinate with Network Operations Center (NOC) Analysts and the Monitoring and Incident Manager to ensure consistent severity classification and escalation across all tickets
  • Experience supporting federal government programs and enterprise-scale applications operating in cloud-based or hybrid environments
  • Excellent verbal and written communication skills

General Physical Requirements needed to perform the essential functions of this job may vary based on the location of the assignment.
  • Assignment Location - Remote
  • Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Typing, communicating, repetitive motions.
  • Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting.
  • Inside environmental conditions with protection from outside elements.

Security: Active Federal Civilian Public Trust clearance
  • U.S. Citizenship or Permanent Resident that has lived in the United States for at least 3 years

Federal Civilian Public Trust Consists of a review of up to but not limited to:
  • Covers 10 year period and in some instances lifetime events
  • OPM Security Investigations Index (SII)
  • DOD Defense Central Investigations Index (DCII)
  • National Agency Check (NAC) records
  • FBI name check
  • FBI fingerprint check
  • Credit report check
  • Written inquiries to previous employers and references listed on the application for employment
  • Potential interviews with the subject, spouse, neighbors, supervisor, coworkers
  • Law enforcement check
  • Court records check
  • Education check - Attendance and Degrees

Tasks/activities include, but are not limited to:
  • Establishes, implements, maintains, and documents VA-approved policies and procedures ensuring all requirements and service requests are processed through Jira
  • Reduces barriers and complexity for stakeholders requesting assistance, services, or communication with personnel, ensuring ease of access and clarity of request paths
  • Monitors and tracks all service request response times across Critical, High, Medium, Low, and Other severity classifications
  • Produces weekly Requirements and Service Request Response Time and Trend Reports identifying all requests that failed to meet minimum standards
  • Provides or coordinates stakeholder training ensuring clear instructions and expectations for Requirements and Service Request intake
  • Coordinates with NOC Analysts to ensure consistent severity classification, triage accuracy, and adherence to documented escalation procedures
  • Governs Jira workflow configuration in coordination with the Atlassian/Application Lifecycle Management (ALM) Administrator including SLA rules, intake forms, and automated routing
  • Contributes service request volume, trend, and compliance data to the Weekly Progress Report and Monthly Deliverables Report

Compensation & Benefits: The annual projected pay range for this position is $64,862 - $92,970 with consideration being given to various factors including but not limited to qualifications, experience, job responsibilities, and geographic location.
Oxley Enterprises, Inc. offers a full array of benefits including:
  • Medical, dental, vision and prescription drug coverage for you and your family.
  • Life Insurance, short-term disability and long-term disability paid for by the Company.
  • Supplemental coverages including Accident, Critical Illness, and Hospital.
  • Additional Life insurance coverage for you and your dependents.
  • 401k plan with various options to select based on your retirement goals.

Oxley Enterprises®, Inc. is a certified service-disabled veteran-owned (SDVOSB), veteran-owned (VOSB), and woman-owned small business (WOSB) that has 26 years of experience building and delivering quality IT systems and programs. Oxley is ranked in the INC 5000 7 times (2016, 2017, 2018, 2021, 2023, 2024, 2025). Oxley is a 2019 - 2025 Department of Labor HIRE Vets Medallion Award Winner. Oxley is Virginia Values Veterans certified.
All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law.
If you require a reasonable accommodation to apply for a position at Oxley Enterprises, Inc., please send an email to our Human Resources Department at: with the following information:
Subject Line: Accommodation Request
Provide a description of your accommodation request
Include your contact information: Full name, Email address, Best number to reach you (optional)
We participate in the E-Verify program.

Apply