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Remote Answering Service Operator Jobs in Illinois

Bump Health

Customer Experience Specialist- Remote

Peoria, IL · On-site +1

$16.75 - $22/hr

We work hard to offer unparalleled customer service and amazing products for pregnancy and beyond ... Responsibilities will include, but are not limited to: answering inbound customer calls, chat help ...

Bump Health

Customer Experience Specialist- Remote

Peoria, IL · Remote

$16.75 - $22/hr

We work hard to offer unparalleled customer service and amazing products for pregnancy and beyond ... Responsibilities will include, but are not limited to: answering inbound customer calls, chat help ...

InterPark

Call Center Foreman - CHC PT

Chicago, IL

$17.85/hr

Our ownership perspective and operating expertise result in a superior parking experience for our ... service to all customers, managers and peers by answering questions and ensuring that remote ...

Danaher

Field Service Engineer - Chicago, IL

Evanston, IL · On-site +1

$29 - $39/hr

At Beckman Coulter Life Sciences, one of Danaher's 15+ operating companies, our work saves lives ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Danaher

Field Service Engineer - Chicago, IL

Deerfield, IL · On-site +1

$29 - $39/hr

At Beckman Coulter Life Sciences, one of Danaher's 15+ operating companies, our work saves lives ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Danaher

Field Service Engineer - Chicago, IL

Gurnee, IL · On-site +1

$29 - $39/hr

At Beckman Coulter Life Sciences, one of Danaher's 15+ operating companies, our work saves lives ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Danaher

Field Service Engineer - Chicago, IL

Chicago, IL · On-site +1

$29 - $39/hr

At Beckman Coulter Life Sciences, one of Danaher's 15+ operating companies, our work saves lives ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

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Remote Answering Service Operator information

See Illinois salary details

$8

$18

$33

How much do remote answering service operator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote answering service operator in Illinois is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $20.48 per hour, depending on experience, location, and employer.

What is a remote answering service operator?

Remote Answering Service Operators are professionals who handle incoming calls and messages for businesses or individuals from a remote location. They provide customer support, take messages, forward calls, schedule appointments, and relay important information. Working from home or other remote settings, they use specialized software and communication tools to ensure efficient and professional service. This role is essential for businesses that require 24/7 availability or need support outside of regular office hours. Excellent communication, multitasking, and customer service skills are important for success in this position.

What are the key skills and qualifications needed to thrive as a remote answering service operator?

To thrive as a Remote Answering Service Operator, you need excellent verbal communication skills, strong listening abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with call center software, multi-line phone systems, and CRM tools is typically required. Outstanding customer service, patience, and multitasking are key soft skills that set top operators apart. These skills are crucial for ensuring accurate message delivery, client satisfaction, and efficient handling of high call volumes in a remote environment.

What are some common challenges faced by remote answering service operators, and how can they be managed effectively?

Remote answering service operators often encounter challenges such as managing multiple calls simultaneously, maintaining professionalism under pressure, and adapting to various client protocols. Effective time management, clear communication, and familiarity with client-specific guidelines are essential for success. Regular training and open communication with supervisors also help operators stay informed about updates, ensuring a smooth workflow and high-quality customer service.

What is the difference between Remote Answering Service Operator vs Virtual Receptionist?

AspectRemote Answering Service OperatorVirtual Receptionist
CredentialsBasic communication skills, sometimes customer service experienceSimilar; often customer service or administrative background
Work EnvironmentHome-based, handling calls for multiple clientsHome-based, managing calls, scheduling, and client communication
Employer & IndustryAnswering service companies, call centersSmall businesses, entrepreneurs, professional services
Search & Comparison IntentYes, often compared for call handling rolesYes, similar role with added administrative duties

The main difference is that a Remote Answering Service Operator primarily handles incoming calls for multiple clients, focusing on call answering and basic customer interaction. A Virtual Receptionist often performs additional administrative tasks like scheduling and email management. Both roles require strong communication skills and are home-based, but Virtual Receptionists typically have a broader scope of responsibilities.

What are the most commonly searched types of Answering Service Operator jobs in Illinois?

The most popular types of Answering Service Operator jobs in Illinois are:

What are popular job titles related to Remote Answering Service Operator jobs in Illinois?

For Remote Answering Service Operator jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Remote Answering Service Operator jobs in Illinois look for?

The top searched job categories for Remote Answering Service Operator jobs in Illinois are:

What cities in Illinois are hiring for Remote Answering Service Operator jobs?

Cities in Illinois with the most Remote Answering Service Operator job openings:

Remote Answering Service Operator jobs near you
Infographic showing various Remote Answering Service Operator job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 35% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,818 per year, or $18.7 per hour.

Customer Service Rep (Work From Home)

American Income Life Insurance Company

Schaumburg, IL • On-site, Remote

$15.75 - $21.50/hr

Full-time

Re-posted 23 days ago

Job description

We are seeking motivated, professional individuals to join a growing team within the supplemental benefits industry. For more than six decades, this organization has supported families by helping them better understand their available coverage options. As expansion continues across new regions, we are looking for dependable representatives who are goal-driven, coachable, and ready to build a long-term career.
Role Responsibilities
In this position, you will work directly with members and clients who are looking for information about their benefit programs. Your role will involve answering questions, explaining available options in a clear and helpful way, and providing a positive service experience from start to finish.
You will also stay informed on current programs and services so you can provide accurate guidance, review existing coverage details, and help identify options that may better fit each member's needs.
What You'll Be Doing
  • Connect with members in a professional and friendly manner
  • Provide clear information about benefit options and services
  • Answer questions related to coverage and available programs
  • Review member needs and help guide them through the process
  • Maintain strong knowledge of company products and updates
  • Build trust through consistent communication and follow-up

Ideal Candidate
Previous experience in customer service, sales, hospitality, or a related field is helpful, but not required. We are looking for someone who communicates well, enjoys helping people, and can stay organized while managing multiple responsibilities.
The right person is professional, positive, reliable, and comfortable working both independently and as part of a team.
We're Looking For Someone Who Is
  • Motivated and goal-oriented
  • Confident speaking with people
  • Able to build strong client relationships
  • Organized and dependable
  • Professional in both written and verbal communication
  • Comfortable learning new systems and processes
  • Able to stay focused in a fast-paced environment

What We Offer
  • Hands-on training and ongoing support
  • Weekly pay
  • Performance bonuses
  • Long-term income potential
  • Growth and advancement opportunities
  • Company-sponsored travel opportunities
  • Remote work flexibility

This is a strong opportunity for someone looking to grow with a supportive team while helping individuals and families better understand their benefit options.
Apply today to learn more about the role and how you can become part of our team.

Apply