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Remote Answering Service Operator Jobs in Alberta

Niricson

Head of Portfolio Growth

Calgary, AB · On-site +1

Canada, Remote About Niricson At Niricson, we believe the world's most critical infrastructure ... You will build the strategy, operating rhythm, account planning discipline, and customer expansion ...

Clio

Senior Platform Engineer

Calgary, AB · Remote

CA$157K - CA$212K/yr

Deep experience designing, deploying, and operating AWS infrastructure and managed services (like ... This posting is for an existing vacancy. #LI-Remote What you will find here: Compensation is one of ...

Clio

Systems Engineer, Production

Calgary, AB · Remote

Experience designing, deploying, and operating AWS infrastructure and managed services (like RDS ... This is for a net new role. #LI-Remote What you will find here: Compensation is one of the main ...

Clio

Senior Developer, Enterprise AI

Calgary, AB · Remote

CA$157K - CA$212K/yr

... operating, and evolving Clio's internal AI systems and platforms. Reporting to the Manager ... Design, build, and maintain AI-enabled workflows, services, and applications integrated with Clio ...

Olsen Consulting

Senior Developer

Calgary, AB · Remote

... backend services. - Demonstrated experience designing system architecture and operating complex ... We hire curious people and then actually give them room to run. - Remote flexibility that means ...

Graham

Security Professional - Buildings

Edmonton, AB · Remote

Operating within a highly regulated environment, you will ensure project compliance with federal ... Top Secret clearance is considered a strong asset. #LI-REMOTE Lay the Foundation for Your Next ...

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Remote Answering Service Operator information

See Alberta salary details

$7

$15

$29

How much do remote answering service operator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote answering service operator in Alberta is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $16.11 per hour, depending on experience, location, and employer.

What is a remote answering service operator?

Remote Answering Service Operators are professionals who handle incoming calls and messages for businesses or individuals from a remote location. They provide customer support, take messages, forward calls, schedule appointments, and relay important information. Working from home or other remote settings, they use specialized software and communication tools to ensure efficient and professional service. This role is essential for businesses that require 24/7 availability or need support outside of regular office hours. Excellent communication, multitasking, and customer service skills are important for success in this position.

What are the key skills and qualifications needed to thrive as a remote answering service operator?

To thrive as a Remote Answering Service Operator, you need excellent verbal communication skills, strong listening abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with call center software, multi-line phone systems, and CRM tools is typically required. Outstanding customer service, patience, and multitasking are key soft skills that set top operators apart. These skills are crucial for ensuring accurate message delivery, client satisfaction, and efficient handling of high call volumes in a remote environment.

What are some common challenges faced by remote answering service operators, and how can they be managed effectively?

Remote answering service operators often encounter challenges such as managing multiple calls simultaneously, maintaining professionalism under pressure, and adapting to various client protocols. Effective time management, clear communication, and familiarity with client-specific guidelines are essential for success. Regular training and open communication with supervisors also help operators stay informed about updates, ensuring a smooth workflow and high-quality customer service.

What is the difference between Remote Answering Service Operator vs Virtual Receptionist?

AspectRemote Answering Service OperatorVirtual Receptionist
CredentialsBasic communication skills, sometimes customer service experienceSimilar; often customer service or administrative background
Work EnvironmentHome-based, handling calls for multiple clientsHome-based, managing calls, scheduling, and client communication
Employer & IndustryAnswering service companies, call centersSmall businesses, entrepreneurs, professional services
Search & Comparison IntentYes, often compared for call handling rolesYes, similar role with added administrative duties

The main difference is that a Remote Answering Service Operator primarily handles incoming calls for multiple clients, focusing on call answering and basic customer interaction. A Virtual Receptionist often performs additional administrative tasks like scheduling and email management. Both roles require strong communication skills and are home-based, but Virtual Receptionists typically have a broader scope of responsibilities.

What job categories do people searching Remote Answering Service Operator jobs in Alberta look for?

The top searched job categories for Remote Answering Service Operator jobs in Alberta are:

Remote Answering Service Operator jobs near you
Infographic showing various Remote Answering Service Operator job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,002 per year, or $15.9 per hour.

Director of Player Development

Penn Interactive

Calgary, AB • Remote

Full-time

Re-posted 14 days ago

Job description

About the Role

Ownership and oversight of Player Development performance across all offered online sportsbook and iCasino products for all operating states and provinces within an assigned region (including, but not limited to - VIP acquisition, VIP retention, VIP P&L, VIP reinvestment, VIP market share expansion).

Direct oversight and development of all VIP Managers within all operating states and provinces in an assigned region.

About the Work
  • Directs the casino marketing function for PENN Interactive
  • Drives revenue, increases VIP database, and growth in key markets
  • Leads strategic direction for the regional VIP team to reach key VIP sales metrics, customer engagement, market share, and net revenue
  • Assists with development and enforcement of department processes and compliance initiatives that improve operations, efficiency, and service
  • Provides the Vice President of VIP with high level KPI data reporting and reviews of individual manager, host, and associate performances within an assigned region
  • Consistently keeps a high level of awareness of the VIP market offerings from competitors across the industry and leverages all relevant intel to acquire and maintain VIP wallet share within an assigned region
  • Maintains an updated and high level of knowledge of all relevant details of front-end product and technology (including, but not limited to, new product offerings and releases, cashier options for financial transactions, rules of casino games offered and different bet types on the sportsbook, etc...) and keeps regional staff informed and educated on all relevant information in this aspect
  • Assists with the creation of a steady top of funnel stream for new VIP business by generating opportunities that target relationships with potential high value players and social spaces
  • Oversee all new member welcomes, investigation, loyalty, sales, surveys, and the reactivation of lapsed members within assigned region
  • Utilizes daily reporting and analysis to make sound business decisions for an assigned region
  • Assists the Vice President of VIP with the creation, implementation and adoption of all new department initiatives and policies, including, but not limited to - sales performance incentive programs for the entire regional team as well as individual employees within an assigned region
  • Maintains constant and open communication with the Risk and Trading team, Responsible Gaming, Payment, and AML teams to make informed decisions as needed based on business

About You

  • At least 5+ years of gaming experience either online or with a brick-and-mortar casino
  • At least 3+ years of management experience, with a proven track record of successfully managing a sales team and driving revenue
  • At least 2+ years of experience with an online gaming operation
  • Proven experience in online gaming, customer service, concierge, luxury telemarketing or other account management
  • Excellent computer skills with an emphasis on Excel, excellent communication skills and telephone etiquette
  • Proficient in data management tools
  • Positively affects interactions with customers and employees, and has the resiliency to deal with difficult customers in all business conditions
  • Ability to develop, review, and comprehend player tracking screens, reports, and all other necessary information and documentation
  • Ability to communicate effectively with external contacts and all levels of
  • The ability to travel and attend both on and off property events throughout the United States and Canada
  • Oversee and supervise high level events designed for our top customers and oversee team members at said events
  • Must be able to qualify for licenses and permits required by federal, state and local regulations
  • MUST HAVE: Passion for sports, casino and/or sports & casino betting

#LI-REMOTE

Apply