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Remote American Home Shield Jobs in Reston, VA (NOW HIRING)

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Remote American Home Shield information

See Reston, VA salary details

$86.9K

$132.2K

$177.9K

How much do remote american home shield jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote american home shield in Reston, VA is $132,157.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,400.00 and $149,300.00 per year, depending on experience, location, and employer.

What does a typical day look like for a remote American Home Shield customer service representative?

As a remote customer service representative for American Home Shield, your day primarily involves assisting customers via phone, email, or chat regarding home warranty policies, service requests, and coverage questions. You'll work independently from your home office but stay connected with your team through virtual meetings and instant messaging. The role requires balancing efficiency with empathetic problem-solving, as you'll often need to help resolve customer concerns while adhering to company policies. You can expect structured shifts, ongoing training, and performance feedback to help you grow in the position.

What is a remote American Home Shield representative?

A Remote American Home Shield representative is a customer service or sales professional who works from a remote location, typically from home, to support American Home Shield customers. Their responsibilities often include answering questions about home warranty plans, assisting with service requests, and resolving customer issues. This role requires strong communication skills, proficiency with computer systems, and the ability to work independently. Remote representatives play a vital role in ensuring customer satisfaction while enjoying the flexibility of working outside a traditional office.

What is the difference between Remote American Home Shield vs Remote Customer Service Representative?

AspectRemote American Home ShieldRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or customer service certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentHome-based, customer support for home warranty servicesHome-based, handling customer inquiries across various industries
Employer & Industry UsageHome warranty and insurance industryVarious sectors including retail, telecom, and insurance
Common Search & Comparison IntentUnderstanding remote roles in home warranty companiesComparing remote customer service jobs across industries

The main difference between Remote American Home Shield and a Remote Customer Service Representative is the industry focus. American Home Shield specializes in home warranty services, requiring specific industry knowledge, while remote customer service roles are broader, spanning multiple sectors. Both roles typically require similar credentials and offer home-based work environments, but their industry applications and job functions differ.

What are the key skills and qualifications needed to thrive as a remote customer service representative at American Home Shield, and why are they important?

To thrive as a Remote Customer Service Representative at American Home Shield, you need strong communication skills, problem-solving abilities, and prior experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM systems, call center software, and ticketing platforms is typically required. Patience, active listening, and the ability to remain calm under pressure are essential soft skills for this role. These competencies ensure effective resolution of customer issues, high satisfaction, and efficient remote teamwork.
What are popular job titles related to Remote American Home Shield jobs in Reston, VA? For Remote American Home Shield jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote American Home Shield jobs in Reston, VA look for? The top searched job categories for Remote American Home Shield jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote American Home Shield jobs? Cities near Reston, VA with the most Remote American Home Shield job openings:
Remote American Home Shield jobs near you
Infographic showing various Remote American Home Shield job openings in Reston, VA as of August 2026, with employment types broken down into 75% Full Time, 20% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $132,157 per year, or $63.5 per hour.

Appian Engineer (Low Code) - Remote

First American

Washington, DC • Remote

$121K - $132K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Who We AreJoin a team that puts its People First! As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoParticipates in the design, development, coding, testing, debugging, and maintenance of software code for business applications. Responsible for middle-tier implementation and integration with backend databases. Works with technical staff to understand problems with software and develops specifications to resolve them. Participates in the development of software user manuals.

HOW YOU'LL CONTRIBUTE

  • Experience and solid understanding of various software engineering practices.
  • Experience translating software requirements and experience with software design solutions.
  • Build test automation suites to ensure the quality of guest impacting products
  • Designs, codes, unit test, debug, and document those programs.
  • Customizes software based on research and customer needs.
  • Prepare detailed specifications from which programs will be written, designed, coded, tested and debugged.
  • May consult with users and develop business relationships and integrate activities with other IT departments to ensure successful implementation
  • Monitor and report to management on the status of project efforts, anticipating/identifying issues that inhibit the attainment of project goals and implementing corrective actions.
  • Required to perform duties outside of normal work hours based on business needs.
  • Other duties as assigned

WHAT YOU'LL BRING

Required Education, Experience, Certification/Licensure

  • Bachelor's Degree or equivalent combination of education and experience
  • Typically 2-5 years of directly related experience
  • Experience with Appian is required


KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

  • Fluent in multiple application development languages at an expert level
  • Experience with various computer platforms and application environments
  • Expertise with developing multiple tiers of multi-tiered software applications
  • Expertise in designing programs and applications
  • Experience designing application systems
  • Constantly updating personal technical and business knowledge and skills and mentoring others to increase the knowledge and skills of the team
  • Strong organizational or Project Management skills
  • Strong written and verbal communication skills
Pay Range: $121,900-$132,950 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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