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Remote Warranty Jobs in Reston, VA (NOW HIRING)

Senior Service Sales Specialist

Alexandria, VA · On-site +1

$109K - $128K/yr

Support contract renewal and penetration by engaging customers ahead of warranty expiration and ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

... City Remote Country United States Working time Full-time Description & Requirements Overview ... warranty, close out and records retention. - Provide assistance to source selection/evaluation ...

CSR II Operations (Temporary, Remote)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR II Operations (Temporary, Remote) Date Tuesday, August 11, 2026 City Remote Country United States Working time Full-time Description & Requirements The OPM ...

CSR I Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR I Operations (Temporary, Remote Lawrence KS) Date Friday, July 31, 2026 City Remote Country United States Working time Full-time Description & Requirements ...

CSR I Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR I Operations (Temporary, Remote McAllen, TX) Date Friday, July 31, 2026 City Remote Country United States Working time Full-time Description & Requirements ...

CSR II Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR II Operations (Temporary, Remote Lawrence KS) Date Friday, July 31, 2026 City Remote Country United States Working time Full-time Description & Requirements ...

CSR II Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR II Operations (Temporary, Remote McAllen, TX) Date Friday, July 31, 2026 City Remote Country United States Working time Full-time Description & Requirements ...

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Remote Warranty information

See Reston, VA salary details

$10

$27

$45

How much do remote warranty jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote warranty in Reston, VA is $27.19, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $31.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the remote warranty position, and why are they important?

To thrive as a Remote Warranty Specialist, you need a strong understanding of warranty processes, product knowledge, attention to detail, and typically a background in customer service or technical support. Familiarity with CRM software, warranty management systems, and sometimes experience with specific ERP platforms are important for handling claims efficiently. Excellent communication, problem-solving ability, and organizational skills help professionals stand out in this role. These skills ensure accurate processing of warranty claims, positive customer interactions, and effective collaboration with internal teams in a fully remote environment.

What is a remote warranty?

A Remote Warranty job involves managing warranty claims, processing service requests, and coordinating repairs or replacements for products, all while working remotely. Professionals in this role typically communicate with customers, manufacturers, and service providers to ensure warranty policies are followed. Strong problem-solving, communication, and organizational skills are essential for success in this position.

What are the typical daily responsibilities of a remote warranty specialist?

Remote Warranty Specialists primarily process and review warranty claims, communicate with customers to gather details about product issues, and liaise with manufacturers or internal departments to resolve cases. They often use specialized database and ticketing systems to track claim statuses and ensure all documentation is complete and accurate. Regular tasks may include troubleshooting reported issues, validating product eligibility for warranty coverage, and providing updates to customers throughout the resolution process. Being remote, most work is conducted via phone, email, or online platforms, and collaboration with team members is typically achieved through virtual meetings.

What are the most commonly searched types of Warranty jobs in Reston, VA?

The most popular types of Warranty jobs in Reston, VA are:

What job categories do people searching Remote Warranty jobs in Reston, VA look for?

The top searched job categories for Remote Warranty jobs in Reston, VA are:

What cities near Reston, VA are hiring for Remote Warranty jobs?

Cities near Reston, VA with the most Remote Warranty job openings:

Infographic showing various Remote Warranty job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $56,562 per year, or $27.2 per hour.

Smart Home Service Technician (Remote)

Sight and Sound Systems

Dulles, VA • On-site, Remote

$24 - $28/hr

Full-time

Re-posted 16 days ago


Job description

Position
Smart Home Service Technician (Remote)
Category
Production
Description
Secure your future at Sight & Sound Systems, Inc!
Sight and Sound Systems, Inc. is a leading provider of home entertainment and security technology in the Washington DC Metro area. Since 1994, we have been dedicated to delivering the finest audio, video, and automation solutions to our clients. Our commitment is to listen to their needs, offer the best recommendations, and provide exceptional customer support and service.
Immediate opportunity for experienced smart home technicians to help us provide superior remote client service. Sight & Sound Systems, Inc. is a premier custom smart home system provider in the Washington, DC area. We are looking for the right candidate to provide remote service for our clients.
Why This Role?
Designed specifically for senior field technicians or automation programmers looking to transition away from physical installation, ladder climbs, and daily travel into a 100% desk-based remote support architecture.
This position requires zero physical deployment, heavy lifting, or field infrastructure handling, making it an exceptional fit for qualified technical experts seeking a strictly sedentary, high-level diagnostic role.
Responsibilities
  • View and respond to service requests in proprietary web-based portal
  • Record details of client interactions and service activities in the client account online
  • Communicate with clients via phone and email to troubleshoot service concerns with audio/video, security alarms, and related low-voltage systems
  • Strict adherence to the mandatory response times via RingCentral, phone, and email during working hours.
  • Maintain a positive attitude when working with clients, regardless of their level of experience with technology
  • Work with onsite staff to assist in programming or troubleshooting
  • Find sales opportunities and work with Sales Teams to ensure opportunities are recorded when discovered
  • Work with different departments to ensure processes are completed as needed for return authorizations, warranty repairs, and extended warranty claims

Minimum Requirements
  • Control 4 home automation experience and certification
  • Home technology systems installation and troubleshooting experience
  • Knowledge of how Audio/Video systems are typically connected
  • Networking experience, especially in relation to Audio/Video systems
  • Wi-Fi network knowledge, in relation to how system can be adjusted or expanded to fit client needs
  • Ability to work with and explain complex systems to clients
  • Working in a team environment with multiple contacts for different systems
  • Ability to document and keep client records and information on service tickets and client files
  • Self-motivated and flexible to support client time frames and team needs
  • Knowledge of interworking of Security Systems; Qolsys, Interlogix
  • Alarm.com experience

Technical Infrastructure: Confirmed hard-wired internet connection meeting the minimum 50Mbps download / 25Mbps upload threshold.
Preferred Qualifications
None Specified
Compensation and Benefits Package
None Specified
Compensation Rate
$24-$28/hr
Location
Sight & Sound Systems Headquarters
Division
Sight and Sound Systems, Inc.
Full-Time/Part-Time
Full-Time
Relocation Assistance?
About the Organization
Established in 1994, Sight & Sound Systems designs and installs quality residential and commercial entertainment and other electronic systems. We serve the Washington, DC metropolitan area from our headquarters in Sterling, VA. We are passionate about helping our clients enhance the value and enjoyment of their homes or businesses. Our work environment is collaborative and family-oriented. We offer competitive pay and benefits.
Company Web Site
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Req Number
PRO-26-00004
This position is currently accepting applications.