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Remote Warranty Jobs in Reston, VA (NOW HIRING)

VIATEQ Corporation

Customer Service Representative

Mclean, VA · Remote

$12.77 - $21/hr

  • Medical

  • Retirement

  • PTO

This is a remote role, and you will need to have a strong and reliable internet connection to work from home. A member of our recruiting team will review our contracts available at VIATEQ and ...

VIATEQ Corporation

Customer Service Representative

Mclean, VA · Remote

$12.77 - $21/hr

  • Medical

  • Retirement

  • PTO

This is a remote role, and you will need to have a strong and reliable internet connection to work from home. A member of our recruiting team will review our contracts available at VIATEQ and ...

Kastle Systems

Customer Care Rep. I

Falls Church, VA · Remote

$35K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building ...

Smart Start

Retention Program Advisor

Falls Church, VA · Remote

  • Medical

  • Dental

  • Retirement

This is a fully remote position, and all necessary equipment will be provided to ensure a productive and comfortable work environment* Why You Should Join Us! Hourly-rate pay along with uncapped ...

Smart Start

Retention Program Advisor

Falls Church, VA · Remote

  • Medical

  • Dental

  • Retirement

This is a fully remote position, and all necessary equipment will be provided to ensure a productive and comfortable work environment* Why You Should Join Us! Hourly-rate pay along with uncapped ...

Kalibri Labs

Customer Support Manager

Washington, DC · Remote

$110K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Fully remote work, with a thriving company culture * Robust medical, dental, and vision plans through Blue Cross Blue Shield, including a $0 cost plan for employees and subsidized coverage for ...

ComForCare

Weekend On Call Coordinator

Annandale, VA · On-site +1

$125/day

  • Retirement

Demonstrates a positive and professional manner according to Agency policy This is a remote position. Compensation: $125.00 per day Live your best life possible while helping others live theirs Our ...

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All JobsWarranty JobsRemote Warranty JobsRemote Warranty Jobs in Reston, VA

Remote Warranty information

See Reston, VA salary details

$10

$27

$45

How much do remote warranty jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote warranty in Reston, VA is $27.19, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $31.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the remote warranty position, and why are they important?

To thrive as a Remote Warranty Specialist, you need a strong understanding of warranty processes, product knowledge, attention to detail, and typically a background in customer service or technical support. Familiarity with CRM software, warranty management systems, and sometimes experience with specific ERP platforms are important for handling claims efficiently. Excellent communication, problem-solving ability, and organizational skills help professionals stand out in this role. These skills ensure accurate processing of warranty claims, positive customer interactions, and effective collaboration with internal teams in a fully remote environment.

What is a remote warranty?

A Remote Warranty job involves managing warranty claims, processing service requests, and coordinating repairs or replacements for products, all while working remotely. Professionals in this role typically communicate with customers, manufacturers, and service providers to ensure warranty policies are followed. Strong problem-solving, communication, and organizational skills are essential for success in this position.

What are the typical daily responsibilities of a remote warranty specialist?

Remote Warranty Specialists primarily process and review warranty claims, communicate with customers to gather details about product issues, and liaise with manufacturers or internal departments to resolve cases. They often use specialized database and ticketing systems to track claim statuses and ensure all documentation is complete and accurate. Regular tasks may include troubleshooting reported issues, validating product eligibility for warranty coverage, and providing updates to customers throughout the resolution process. Being remote, most work is conducted via phone, email, or online platforms, and collaboration with team members is typically achieved through virtual meetings.

What are the most commonly searched types of Warranty jobs in Reston, VA?

The most popular types of Warranty jobs in Reston, VA are:

What are popular job titles related to Remote Warranty jobs in Reston, VA?

For Remote Warranty jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Remote Warranty jobs in Reston, VA look for?

The top searched job categories for Remote Warranty jobs in Reston, VA are:

What cities near Reston, VA are hiring for Remote Warranty jobs?

Cities near Reston, VA with the most Remote Warranty job openings:

Remote Warranty jobs near you
Infographic showing various Remote Warranty job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $56,562 per year, or $27.2 per hour.

Customer Service Representative

VIATEQ Corporation

Mclean, VA • Remote

$12.77 - $21/hr

Full-time

Medical, Retirement, PTO

Posted 4 days ago

Job description

VIATEQ Corporation is looking for a dedicated and motivated Customer Service Representative to provide top-tier service and support to our various clients. In this role, you will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring a positive experience. Our ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering exceptional service. This is a remote role, and you will need to have a strong and reliable internet connection to work from home. A member of our recruiting team will review our contracts available at VIATEQ and determine which is the best fit for you.


Responsibilities:

  • Answer inbound and outbound calls in a timely and professional manner to resolve customer inquiries, complaints, and issues based on client instructions.
  • Identify customer concerns or problems and offer effective solutions to ensure customer satisfaction.
  • Provide accurate answers to customer questions and provide timely, effective solutions.
  • Resolve customer issues or concerns, ensuring a satisfactory resolution.
  • Maintain up-to-date records of calls including actions taken and follow-up requirements.
  • Ensure confidentiality and privacy during all phone interactions.
  • Adhere to quality assurance guidelines, ensuring all calls are handled in a timely, courteous, and effective manner.
  • Use various technical systems, including desktop computers, call center software, phones, and the internet, to track and resolve customer issues.
  • Collaborate with team members to resolve complex customer issues and ensure customer needs are met.
  • Maintain sufficient reliable private internet connection, not supplied by the use of cellular data, with the ability to hardwire via ethernet cable


Basic Qualifications:

  • High School Diploma or GED
  • Strong communication skills
  • Strong customer service skills
  • Strong problem-solving skills
  • Strong computer skills
  • Ability to multi-task
  • Ability to sit for extended periods of time
  • Ability to pass a background check
  • Strong internet connection due to the remote nature of this role


Preferred Qualifications:

  • Fluently bilingual in Spanish
  • Previous experience as a Customer Service Representative
  • License(s) in Insurance, Healthcare, and/or Finance
  • Previous Public Trust Clearance or ability to pass a Public Trust Clearance (for government clients only)


Compensation Range:

$12.77 - 21.00 per hour. This represents the typical compensation range for this position based on experience, location, and other factors.


About VIATEQ:

VIATEQ is a proactive provider of collaborative solutions for federal government agencies. Our collaborative service framework and flexibility allow employees, customers, and business partners to work together successfully anywhere, anytime. VIATEQ's service areas also allow government agencies to respond to competitive pressures and achieve new performance levels.

VIATEQ offers competitive compensation and a strong benefits package, including comprehensive healthcare, 401(k), paid time off, flexible spending accounts, professional development reimbursement, and other benefits for you and your family.


Equal Opportunity Statement:

VIATEQ provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, and retaliation in accordance with applicable federal, state, and local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.