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Remote Warranty Jobs in Reston, VA (NOW HIRING)

Koalafi

Merchant Support Representative

Washington, DC · Remote

$21/hr

About You (Qualifications) * 1-2 years in a fully remote, customer service role * Excellent verbal and written communication skills * Experience proactively identifying trends in customer issues and ...

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Getaway

Customer Representative

Washington, DC · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Getaway

Customer Representative

Washington, DC · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

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Showing results 21-40

All JobsWarranty JobsRemote Warranty JobsRemote Warranty Jobs in Reston, VA

Remote Warranty information

See Reston, VA salary details

$10

$27

$45

How much do remote warranty jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote warranty in Reston, VA is $27.19, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $31.49 per hour, depending on experience, location, and employer.

What is a remote warranty?

A Remote Warranty job involves managing warranty claims, processing service requests, and coordinating repairs or replacements for products, all while working remotely. Professionals in this role typically communicate with customers, manufacturers, and service providers to ensure warranty policies are followed. Strong problem-solving, communication, and organizational skills are essential for success in this position.

What are the typical daily responsibilities of a remote warranty specialist?

Remote Warranty Specialists primarily process and review warranty claims, communicate with customers to gather details about product issues, and liaise with manufacturers or internal departments to resolve cases. They often use specialized database and ticketing systems to track claim statuses and ensure all documentation is complete and accurate. Regular tasks may include troubleshooting reported issues, validating product eligibility for warranty coverage, and providing updates to customers throughout the resolution process. Being remote, most work is conducted via phone, email, or online platforms, and collaboration with team members is typically achieved through virtual meetings.

What are the key skills and qualifications needed to thrive in the remote warranty position, and why are they important?

To thrive as a Remote Warranty Specialist, you need a strong understanding of warranty processes, product knowledge, attention to detail, and typically a background in customer service or technical support. Familiarity with CRM software, warranty management systems, and sometimes experience with specific ERP platforms are important for handling claims efficiently. Excellent communication, problem-solving ability, and organizational skills help professionals stand out in this role. These skills ensure accurate processing of warranty claims, positive customer interactions, and effective collaboration with internal teams in a fully remote environment.

What are the most commonly searched types of Warranty jobs in Reston, VA?

The most popular types of Warranty jobs in Reston, VA are:

What are popular job titles related to Remote Warranty jobs in Reston, VA?

For Remote Warranty jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Remote Warranty jobs in Reston, VA look for?

The top searched job categories for Remote Warranty jobs in Reston, VA are:

What cities near Reston, VA are hiring for Remote Warranty jobs?

Cities near Reston, VA with the most Remote Warranty job openings:

Remote Warranty jobs near you
Infographic showing various Remote Warranty job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $56,562 per year, or $27.2 per hour.

Benefits Customer Service Representative - Remote in Washington DC $21

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Washington, DC • Remote

$21.87/hr

Full-time

Posted 5 days ago

Job description

 

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. 
This is a FT, temporary role. The pay is $21.87 per hour. This is open to applicants located in and working from the following states only: Maryland, Delaware, Pennsylvania, Virginia, Washington D.C., or Florida
Johns Hopkins Health Plan (JHHP) in Hanover, MD is hiring Customer Service Representatives (CSR) for their Call Center department.
Schedule:
5 days per week, 8 hour shifts per day
Monday- Friday with rotating weekends
Call Center Hours of operation: 8am-8pm 
Location:
100% Remote position
Equipment will be provided
Employee will need to have efficiently working wi-fi, wi-fi will need to pass minimum speed test during interview process
Applicants must hold their permanent residence in one of the following locations to be considered for this position:
Maryland, Delaware, Pennsylvania, Virginia, Washington D.C., or Florida
Pay rate: $21.87 per hour
Responsibilities
The Customer Service Representative (CSR) is a professional role responsible for responding to inquiries from Johns Hopkins Health Plans members, providers, and internal stakeholders. The CSR listens actively, provides accurate information, resolves issues, and documents interactions in JHHP's systems.   
 

  • Answer inbound calls from Medicare Advantage members, representatives, and providers with empathy and professionalism.
  • Handle a variety of call types including benefit eligibility, enrollment, and claims status.
  • Conduct thorough research using available resources to resolve inquiries within CMS guidelines and internal policies.
  • Demonstrate strong listening skills and patience to understand and address member needs.
  • Work independently while collaborating with team members to ensure first-call resolution and a positive member experience.
  • Navigate multiple systems to resolve complex issues and advocate for members.
  • Exhibit a passion for delivering exceptional customer service that positively impacts STAR ratings.
  • Make outbound calls as needed for surveys and to resolve outstanding issues.
  • Communicate clearly and concisely, both verbally and in writing.
  • Adapt to changes and demonstrate flexibility in a dynamic environment.


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