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Remote American Express Chat Support Jobs in Rochester, NY

... chat channels. This role resolves inquiries, processes orders, provides product and account support ... Hybrid or remote work environment aligned with company standards. * Prolonged periods of sitting ...

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Remote American Express Chat Support information

See Rochester, NY salary details

$13

$26

$43

How much do remote american express chat support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote american express chat support in Rochester, NY is $26.22, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $30.14 per hour, depending on experience, location, and employer.

What is the difference between Remote American Express Chat Support vs Remote Customer Service Representative?

AspectRemote American Express Chat SupportRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline chat platform, remote from homePhone, email, or chat support from home or call centers
Industry UsageFinancial services, specifically American ExpressVarious industries including finance, retail, healthcare
Common Search IntentJobs with American Express, remote chat support rolesRemote customer service jobs across industries

Remote American Express Chat Support focuses on providing customer assistance via online chat specifically for American Express clients, often requiring familiarity with financial products. Remote Customer Service Representatives handle inquiries across multiple industries through various communication channels. While both roles involve remote customer interaction and similar credentials, the American Express role is specialized in financial services and chat support, whereas the general customer service role offers broader industry options.

Can you work remotely for American Express chat support?

Yes, American Express offers remote chat support positions that typically require good communication skills and familiarity with customer service tools. These roles often involve working from home with flexible schedules and may require specific technical setup or training. Candidates should review the job listing for specific remote work requirements and application details.

What are popular job titles related to Remote American Express Chat Support jobs in Rochester, NY?

For Remote American Express Chat Support jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote American Express Chat Support jobs in Rochester, NY look for?

The top searched job categories for Remote American Express Chat Support jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote American Express Chat Support jobs?

Cities near Rochester, NY with the most Remote American Express Chat Support job openings:

Infographic showing various Remote American Express Chat Support job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,539 per year, or $26.2 per hour.

Remote Licensed Mental Health Counselor

Rochester, NY โ€ข Remote

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Position Overview

Empowerment Psychology Care Clinic is actively seeking a dedicated and compassionate Licensed Mental Health Counselor to join our remote team. This full-time position allows you to work from the comfort of your home while providing essential mental health services to clients in need, ensuring they achieve their mental health goals in a supportive environment.

About the Organization

Empowerment Psychology Care Clinic is a community-focused mental health provider based in Rochester, New York. With a commitment to creating positive outcomes for our clients, we specialize in offering holistic care that embraces the unique needs of each individual. We take pride in our supportive workplace culture, which fosters professional growth and emphasizes a balanced work-life dynamic, empowering our counselors to thrive both personally and professionally.

Work Environment

This role offers a remote work setting, enabling you to craft your own schedule and integrate your professional responsibilities seamlessly with your personal life. Enjoy the flexibility of conducting your sessions via secure video chat while receiving continuous administrative and technological support, ensuring that you can focus entirely on your clients and their mental wellness.

Key Responsibilities

As a Remote Licensed Mental Health Counselor, your key responsibilities will include:

  • Conducting individual counseling sessions via video chat to assist clients in improving their mental health and emotional well-being.
  • Facilitating discussions that encourage clients to express their feelings and experiences, fostering insight into themselves and their relationships.
  • Acting as an advocate for clients by helping them define their mental health goals, empowering them on their path to recovery.
  • Assessing clientsโ€™ mental health conditions and creating comprehensive treatment plans that draw upon your clinical expertise while employing a solution-focused approach.
Patient Population / Client Focus

Your clients will predominantly consist of stable adults requiring support for low-acuity mental health issues, which allows you to engage deeply without the complexities that come with severe mental illnesses. Clients are carefully screened to ensure they fit this profile, and our matching process considers your specialties and demographic preferences, connecting you with individuals who will benefit most from your expertise.

Qualifications

To be considered for this prestigious role, candidates must meet the following qualifications:

  • A completed Master's degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Full licensure to practice independently without supervision as one of the following: Licensed Marriage and Family Therapist (LMFT), Licensed Mental Health Counselor (LMHC), or Licensed Clinical Social Worker (LCSW). Note: Limited/provisional licenses will not be accepted.
  • Strong communication skills, both verbal and written, as well as a naturally empathetic disposition.
  • Proficiency in using computer software and telehealth platforms to deliver care effectively.
Preferred Experience

While all qualified applicants are encouraged to apply, preference will be given to candidates with experience in working with adult populations, knowledge of teletherapy practices, and a demonstrated ability to engage clients in meaningful ways through remote platforms.

Compensation and Benefits

This full-time position offers a competitive salary range of USD 115,000 โ€“ 130,000 annually, commensurate with experience and hours worked. In addition, you will receive:

  • Weekly direct deposit for your convenience.
  • A monthly healthcare stipend to support your well-being.
Career Growth Opportunities

At Empowerment Psychology Care Clinic, we are committed to investing in our employees' professional development. As a member of our team, you'll have access to ongoing training sessions, workshops, and resources aimed at enhancing your clinical skills and knowledge. We encourage our counselors to take initiative in their career paths, promoting within and supporting advanced degrees or certifications as you continue to build your career with us.

Why Join Our Team

By joining Empowerment Psychology Care Clinic, you become part of a community that believes in empowering both clients and team members. You'll enjoy a strong support system from a team of like-minded professionals who share your passion for making a genuine difference. Our focus on work-life balance and the provision of ample resources will enable you to focus on what you do bestโ€”helping individuals improve their mental health and leading fulfilling lives.

Application Information

If you are eager to make a positive impact and meet the qualifications listed above, we invite you to apply today! Please submit your CV along with a cover letter detailing your interest in joining our team. Start your rewarding journey with Empowerment Psychology Care Clinic and help us empower others on their path to mental wellness!