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Remote American Express Chat Support Jobs in Rochester, NY

Help support Cargill team members through collaborative efforts to service dairy customers ... Equal Opportunity Employer, including Disability/Vet To apply using chat/text, please click Apply ...

Field Application Engineer '27

Fairport, NY ยท On-site +1

$53K - $80K/yr

... American manufacturing. This is a field-based position with most of your time on-site with ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

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Remote American Express Chat Support information

See Rochester, NY salary details

$13

$26

$43

How much do remote american express chat support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote american express chat support in Rochester, NY is $26.22, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $30.14 per hour, depending on experience, location, and employer.

What is the difference between Remote American Express Chat Support vs Remote Customer Service Representative?

AspectRemote American Express Chat SupportRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline chat platform, remote from homePhone, email, or chat support from home or call centers
Industry UsageFinancial services, specifically American ExpressVarious industries including finance, retail, healthcare
Common Search IntentJobs with American Express, remote chat support rolesRemote customer service jobs across industries

Remote American Express Chat Support focuses on providing customer assistance via online chat specifically for American Express clients, often requiring familiarity with financial products. Remote Customer Service Representatives handle inquiries across multiple industries through various communication channels. While both roles involve remote customer interaction and similar credentials, the American Express role is specialized in financial services and chat support, whereas the general customer service role offers broader industry options.

What are popular job titles related to Remote American Express Chat Support jobs in Rochester, NY? For Remote American Express Chat Support jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote American Express Chat Support jobs in Rochester, NY look for? The top searched job categories for Remote American Express Chat Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote American Express Chat Support jobs? Cities near Rochester, NY with the most Remote American Express Chat Support job openings:

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY โ€ข Remote

$15.75 - $21.50/hr

Part-time

Posted 23 days ago


Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.