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What are the key skills and qualifications needed to thrive as a Remote Amcom Operator, and why are they important?

To thrive as a Remote Amcom Operator, you need strong communication skills, attention to detail, and experience in call center or switchboard operations, often supported by a high school diploma or equivalent. Familiarity with Amcom operator console software, paging systems, and hospital communication platforms is typically required. Exceptional multitasking, problem-solving abilities, and a calm demeanor under pressure will help you excel in this role. These skills and qualities are crucial for ensuring timely and accurate message delivery in critical healthcare environments.

What are some typical challenges faced by Remote Amcom operators, and how can they be managed effectively?

Remote Amcom operators often face challenges such as managing high call volumes, ensuring accurate message relay, and adapting to rapidly changing information. Working remotely can also pose difficulties in maintaining clear communication with healthcare teams and IT support. To manage these challenges, operators benefit from strong organizational skills, familiarity with Amcom software, and regular participation in virtual team meetings to stay updated on protocols and workflow changes.

What is a Remote Amcom and what do they do?

A Remote Amcom typically refers to a professional who operates Amcom communication systems remotely, often in healthcare or emergency response settings. Their primary responsibility is to manage and dispatch critical communications, such as emergency alerts, paging, and call routing, without being physically present at the main site. They ensure that messages and notifications are delivered quickly and accurately, supporting essential operations from a remote location. This role often requires strong communication skills, technical proficiency, and the ability to respond effectively under pressure.

What is the difference between Remote Amcom vs Remote Telephony Technician?

AspectRemote AmcomRemote Telephony Technician
CertificationsTypically requires Cisco, Avaya, or similar telephony certificationsOften requires Cisco, Avaya, or VoIP certifications
Work EnvironmentRemote support for communication systems in various industriesRemote troubleshooting and maintenance of telephony systems
Industry UsageUsed across healthcare, corporate, and government sectorsPrimarily in telecommunications and IT service providers

Remote Amcom and Remote Telephony Technician roles both involve remote support and maintenance of communication systems, often requiring similar certifications. While Remote Amcom focuses on Amcom communication solutions, Remote Telephony Technicians specialize in VoIP and telephony systems. Both roles are essential in ensuring seamless communication infrastructure across industries, with overlapping skills and certifications.

What cities are hiring for Remote Amcom jobs? Cities with the most Remote Amcom job openings:
What are the most commonly searched types of Amcom jobs? The most popular types of Amcom jobs are:
What states have the most Remote Amcom jobs? States with the most job openings for Remote Amcom jobs include:
What job categories do people searching Remote Amcom jobs look for? The top searched job categories for Remote Amcom jobs are:
Remote Amcom jobs near you
Infographic showing various Remote Amcom job openings in the United States as of May 2026, with employment types broken down into 100% Part Time. Highlights an 100% Hybrid job distribution.
Capture Manager

Capture Manager

Adams Communication & Engineering Technology, Inc.

Aberdeen, MD • Remote

$100K - $125K/yr

Full-time

Posted 10 days ago

Job description

Army Aviation Business Development & Capture Manager

U.S. Army Aviation Programs

Adams Communication & Engineering Technology (ACET)

Adams Communication & Engineering Technology (ACET), Incorporated is a Veteran-Owned Small Business (VOSB) providing systems engineering, aviation sustainment, information technology, logistics, and mission support solutions to the Department of Defense (DoD), Intelligence Community (IC), Veterans Administration (VA), and commercial customers. Since 1999, ACET has delivered innovative and mission-focused solutions supporting complex aviation and defense operations worldwide.

ACET is seeking a highly experienced and strategic Army Aviation Business Development & Capture Manager to lead growth initiatives within the U.S. Army Aviation market. This position will focus on identifying, shaping, positioning, and capturing aviation sustainment and modernization opportunities across Army rotary-wing platforms and related mission support programs.

The successful candidate will possess deep knowledge of the Army Aviation enterprise, acquisition environment, sustainment operations, and customer landscape, with demonstrated success driving capture efforts from early opportunity shaping through contract award.

This position is remote; however, the selected candidate must be able to travel frequently to customer sites, industry events, and government meetings.

Key Responsibilities

Business Development & Capture Leadership

  • Lead identification, qualification, shaping, and capture of Army Aviation opportunities across sustainment, modification, logistics, PMI, CMS, training, and modernization efforts.
  • Develop and execute strategic capture plans from pre-RFP shaping through contract award.
  • Engage government stakeholders 12–24 months prior to solicitation release to influence acquisition strategies and operational requirements.
  • Build and maintain a qualified, probability-weighted pipeline aligned with ACET growth objectives.
  • Drive opportunity positioning efforts for large IDIQ vehicles, task orders, and strategic aviation programs.
  • Lead Black Hat reviews, competitive analysis, and win strategy development.
  • Support bid/no-bid decisions through strategic assessment of customer alignment, competition, capability fit, and win probability.

Customer & Partner Engagement

  • Serve as ACET’s primary business development interface for assigned Army Aviation pursuits.
  • Establish and maintain strong relationships with:
  • Program Executive Office (PEO) Aviation
  • PM Utility Helicopters (UH)
  • U.S. Army Aviation and Missile Command (AMCOM)
  • Redstone Arsenal stakeholders
  • Contracting officers and sustainment organizations
  • Aviation logistics and readiness commands
  • Represent ACET at industry days, conferences, aviation symposiums, and customer engagements.
  • Develop and manage strategic teaming partnerships with OEMs, prime contractors, and industry partners.

Market Intelligence & Strategic Planning

  • Monitor Army aviation budgets, acquisition forecasts, modernization initiatives, and sustainment strategies.
  • Track incumbent contractors, competitor positioning, and emerging market trends.
  • Identify new business opportunities aligned with ACET core capabilities and long-term strategic objectives.
  • Provide executive leadership with market intelligence, competitive assessments, and strategic growth recommendations.

Internal Coordination & Proposal Support

  • Collaborate with operations, technical SMEs, pricing, contracts, and proposal teams to develop compliant and competitive solutions.
  • Support proposal development efforts through customer insights, win themes, discriminators, and strategic positioning.
  • Ensure proposed solutions align with operational requirements, acquisition strategies, and evaluation criteria.
  • Assist with development of white papers, capability briefings, technical presentations, and customer engagement materials.

Required Qualifications

Experience

  • 10+ years of experience in DoD or Army-focused business development, capture management, or program leadership
  • Demonstrated success winning Army aviation or defense contracts
  • Strong working knowledge of the Army Acquisition Process, including:
    • PEO Aviation
    • PM Utility Helicopters
    • AMCOM / Redstone Arsenal
  • Experience with IDIQs, task orders, BOAs, and aviation sustainment contracts
  • Proven experience managing pursuits from early shaping through award execution.

Domain Expertise

  • Strong rotary-wing aviation background, preferably supporting:
    • UH-60 Black Hawk
    • MH-60/HH-60 Pave Hawk
    • HH-60W Jolly Green II
    • HH-60M / MEDEVAC
    • CH-47 Chinook
    • AH-64 Apache
    • Other Army rotary/fixed-wing platforms
  • Experience supporting aviation sustainment, depot operations, MRO, logistics, training, modification programs, PMI, or Contractor Maintenance Services (CMS).
  • Ability to communicate effectively with operational, acquisition, engineering, and sustainment stakeholders.

Preferred Qualifications

  • Former Army Aviation Officer, Warrant Officer, or Senior NCO.
  • Prior experience supporting Army Aviation OEMs, major defense primes, or sustainment contractors.
  • Existing relationships within Army Aviation, AMCOM, or PEO Aviation communities.
  • Active Secret or Top Secret security clearance preferred.
  • Experience supporting Army aviation modernization and readiness initiatives.

Skills & Competencies

  • Strategic thinking and long-range capture planning
  • Relationship-driven business development
  • Strong communication and executive presence
  • Proven ability to influence without authority
  • Disciplined bid/no-bid judgment
  • Ability to operate effectively in a matrixed organization

Performance Metrics

  • Win rate and revenue growth in Army aviation markets
  • Quality and maturity of capture pipeline
  • Early customer engagement success
  • Strategic positioning on key Army aviation vehicles
  • Contribution to long-term company growth objectives

.

**All candidates must be a U.S. Citizen to apply**

The above job description is not intended to be an all-inclusive list of duties and standards of the position.


ACET is an Equal Opportunity / Affirmative Action Employer and VEVRAA Federal Contractor. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to gender, race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.