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Remote Amazon Tier 3 Jobs in Springfield, VA (NOW HIRING)

Maximus

M365 Platform Engineer

VA · On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

... City Remote Country United States Working time Full-time Description & Requirements Maximus is a ... TCS135, T3, Band 6 Job-Specific Essential Duties and Responsibilities: - Provide Tier-3 engineering ...

Aretum

Tier I Support Technician - Senior

Arlington, VA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary Aretum is seeking a Tier I Support Technician - Senior to provide advanced, customer ... secure remote connectivity solutions. * At least three years of experience working in an IT call ...

Maximus

Telecommunications Lead

VA · On-site +1

$44K - $57K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... City Remote Country United States Working time Full-time Description & Requirements Maximus is a ... advanced Tier 3 troubleshooting for complex voice and video service issues, ensuring rapid ...

Aretum

Tier II Support Technician - Junior

Arlington, VA · On-site +1

$24.75 - $34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary Aretum is seeking a Tier II Support Technician - Junior to provide advanced technical ... At least three years of experience supporting clients through remote access software. * At least ...

CMT Services, Inc.

Sr. Java Developer

Washington, DC · Remote

$64.75 - $82.75/hr

Remote work is authorized under this contract Citizenship U.S. Citizenship or Green card holder ... Support Tier III issue resolution, production releases, application monitoring, and optional ...

Iridium Satellite, LLC

Software Engineer III

Reston, VA · On-site +1

$59.75 - $80.25/hr

... and remote operations all rely on Iridium to stay connected. We take our responsibility for ... Gov and non-Gov Amazon Web Services (AWS) cloud environments We'll also need you to: * Work in the ...

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Showing results 21-40

All JobsAmazon Tier 3 JobsRemote Amazon Tier 3 JobsRemote Amazon Tier 3 Jobs in Springfield, VA

Remote Amazon Tier 3 information

See Springfield, VA salary details

$58K

$108.8K

$158.2K

How much do remote amazon tier 3 jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote amazon tier 3 in Springfield, VA is $108,761.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,600.00 and $137,400.00 per year, depending on experience, location, and employer.

What is the difference between Remote Amazon Tier 3 vs Remote Amazon Tier 2?

AspectRemote Amazon Tier 3Remote Amazon Tier 2
Required CredentialsAmazon certifications, relevant technical skillsSimilar certifications, more experience preferred
Work EnvironmentRemote, team collaboration toolsRemote, often more autonomous roles
Employer & Industry UsageAmazon logistics and operationsAmazon customer service and support

Remote Amazon Tier 3 roles typically require specific certifications and technical skills, focusing on logistics or operations, while Remote Amazon Tier 2 positions often involve customer support with similar credentials but may demand more experience. Both roles are remote and widely used within Amazon's diverse departments, but they differ in responsibilities and specialization.

What are popular job titles related to Remote Amazon Tier 3 jobs in Springfield, VA?

For Remote Amazon Tier 3 jobs in Springfield, VA, the most frequently searched job titles are:

What job categories do people searching Remote Amazon Tier 3 jobs in Springfield, VA look for?

The top searched job categories for Remote Amazon Tier 3 jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Remote Amazon Tier 3 jobs?

Cities near Springfield, VA with the most Remote Amazon Tier 3 job openings:

Remote Amazon Tier 3 jobs near you
Infographic showing various Remote Amazon Tier 3 job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 18% Part Time, and 8% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $108,761 per year, or $52.3 per hour.

Sr. IT Specialist - Help Desk (Clearance Required)

Connsci

Washington, DC • Remote

Full-time

Re-posted 6 days ago

Job description

Connsci is seeking a Sr. IT Help Desk Specialist to provide Tier I through Tier III end-user support for a federal agency. This position serves as a senior technical resource within the IT Customer Support Services team, resolving complex end-user issues, supporting enterprise technologies, and helping maintain reliable IT operations across headquarters and remote locations.

In this role you can expect to:

  • Serve as the senior technical resource for Tier I–III IT incidents and service requests received through ticketing platform, telephone, email, walk-up, and remote support channels.
  • Monitor, prioritize, assign, troubleshoot, and resolve incidents and service requests while meeting Government Service Level Agreements (SLAs).
  • Diagnose and resolve hardware, software, operating system, endpoint, and peripheral issues affecting desktops, laptops, mobile devices, printers, scanners, docking stations, webcams, smart card readers, and related equipment.
  • Support Microsoft 365 applications including Outlook, Word, Excel, PowerPoint, Teams, OneDrive, and SharePoint, along with Windows operating systems and approved enterprise software.
  • Administer user accounts through Active Directory and Microsoft Entra ID, including account provisioning, password resets, multifactor authentication (MFA), security groups, distribution lists, and access requests.
  • Troubleshoot wired and wireless networking, VPN connectivity, remote access solutions, and secure endpoint connectivity.
  • Configure and support Microsoft Teams Rooms, Video Teleconferencing (VTC) systems, conference room technologies, and audiovisual equipment.
  • Escalate complex technical issues to infrastructure, engineering, or application support teams.
  • Develop and maintain standard operating procedures (SOPs)to improve First Call Resolution (FCR) and knowledge sharing.
  • Support workstation refresh projects, software deployments, and post-implementation support activities.
  • Provide onsite and remote technical support to headquarters, field offices, and remote personnel.
  • Assist with endpoint compliance and reporting suspected cybersecurity incidents.
  • Support IT asset management by maintaining inventory accuracy and assisting with technology lifecycle management.
  • Deliver guidance on Microsoft 365, cybersecurity best practices, enterprise applications, and standard IT services.
  • Identify opportunities to improve Service Desk operations.

Basic Qualifications:

  • High school diploma or equivalent required
  • Minimum of 5 years of experience supporting IT Service Desk or Help Desk operations.
  • CompTIA Security+, CompTIA A+, or equivalent certification.
  • At least 1 year of experience with an IT Service Management/ticketing system such as ServiceNow.
  • Knowledge of Microsoft 365, Windows OS, and Active Directory / Entra ID user administration.
  • Current Top Secret, DOE Q, or Public Trust High Risk Tier 4 clearance

Preferred Qualifications:

  • Bachelor's degree
  • Familiarity with VPN, remote access technologies, and mobile device management platforms.
  • Experience supporting conference room technology or VTC systems.
  • Knowledge of IT asset management and device lifecycle processes.
About Connsci
At Connsci, our mission is to be a trusted strategic partner for our clients, helping them achieve impactful results by addressing mission-critical issues that affect their bottom line. We recognize the importance of customizing our services to best fit our clients' needs and understanding what it takes to propel their organizations forward. By implementing industry-leading best practices and leveraging our multifaceted experience and expertise, we deliver services that are essential for any organization aiming to reach its goals.
 
What You Can Expect:
  • Collaboration and Innovation: Work in an environment where collaboration and innovation are key. You'll have the opportunity to contribute to projects that make a real difference for our clients.
  • Professional Growth: Be part of a team that values professional development. We offer opportunities for growth and advancement, allowing you to enhance your skills and career.
  • Impactful Work: Engage in meaningful work that addresses mission-critical issues and supports organizations in achieving their goals.
By joining Connsci, you'll become part of a dedicated team that is committed to delivering strategic, impactful solutions tailored to our clients' unique needs, enabling them to achieve their goals with confidence and efficiency. If you're passionate about cybersecurity and IT services, and eager to contribute to a dynamic team, we encourage you to explore opportunities with us.

 
At this time, Connsci will not sponsor a new applicant for employment authorization for this position.
 
Connsci is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
 
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Connsci makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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