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Remote Amazon Customer Service Jobs in Raleigh, NC

Orkin

Customer Service Agent_Seasonal

Raleigh, NC · Remote

$16.73/hr

We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends ...

Orkin

Customer Service Agent_Seasonal

Raleigh, NC · Remote

$16.73/hr

We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends ...

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All JobsAmazon Customer Service JobsRemote Amazon Customer Service JobsRemote Amazon Customer Service Jobs in Raleigh, NC

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How much do remote amazon customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote amazon customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Amazon Customer Service position, and why are they important?

To thrive as a Remote Amazon Customer Service representative, you should have strong communication skills, problem-solving abilities, and previous experience in customer service roles, often backed by a high school diploma or equivalent. Familiarity with Amazon's internal CRM platforms, basic computer literacy, and ability to navigate multiple software tools simultaneously are key technical requirements. Exceptional patience, empathy, and adaptability help set top performers apart in managing a diverse customer base and high-volume workload. These skills and qualities are crucial for delivering outstanding support, resolving customer issues efficiently, and upholding Amazon's reputation for excellent service in a remote environment.

What is a Remote Amazon Customer Service job?

A Remote Amazon Customer Service job involves assisting customers with their inquiries, orders, and issues via phone, chat, or email from a home-based location. Employees provide support by resolving concerns, processing returns, and answering product-related questions. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. It is ideal for individuals who enjoy helping customers and prefer a flexible, work-from-home environment.

What does a typical day look like for a Remote Amazon Customer Service representative?

A typical day as a Remote Amazon Customer Service representative involves assisting customers via phone, chat, or email with inquiries related to orders, returns, or account issues. You will use Amazon’s internal systems to access customer data, process refunds or replacements, and troubleshoot common problems. Coordinating with other team members or departments may sometimes be necessary to resolve complex issues. While the role is fast-paced and can handle high volumes of requests, you will have access to training and support from supervisors and peers to help you succeed. This remote position offers a structured schedule and opportunities to develop skills that can lead to advancement within Amazon’s vast customer service network.

What are the most commonly searched types of Amazon Customer Service jobs in Raleigh, NC? The most popular types of Amazon Customer Service jobs in Raleigh, NC are:
What are popular job titles related to Remote Amazon Customer Service jobs in Raleigh, NC? For Remote Amazon Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Amazon Customer Service jobs in Raleigh, NC look for? The top searched job categories for Remote Amazon Customer Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Amazon Customer Service jobs? Cities near Raleigh, NC with the most Remote Amazon Customer Service job openings:
Remote Amazon Customer Service jobs near you
Infographic showing various Remote Amazon Customer Service job openings in Raleigh, NC as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.
Customer Service Agent_Seasonal

Customer Service Agent_Seasonal

Orkin

Raleigh, NC • Remote

$16.73/hr

Other

Retirement

Posted 8 days ago

Orkin rating

6.9

Company rating: 6.9 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

13th of 31 rated pest control companies

Job description

Overview
Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service, retention and sales experience? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team!
We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers.

  • Must be available to attend training Mon - Fri from 9am - 6pm EST
  • Must reside in the continental US
You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That is backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros
It is a role that combines your competitive drive and your desire to be part of a talented team. You will have the opportunity to assist and retain our valued customers while having the opportunity to increase your earning potential in upselling current customers. Not to mention, you will receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.
With our training program, you will receive all the tools you need to succeed. Plus, if there is one thing, we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant.
Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes!
Responsibilities
At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team.
Our Seasonal Customer Service Tele-Agents are key to supporting our field offices and customers alike. The Pest Management Industry is growing - and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry.
You will...
  • Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role)
  • Support our field's peak season that starts building around February
    • During peak season you can expect heavy call volume
  • Manage the customer relationship to ensure best in class service
  • Identify opportunities for cross-selling and up-selling
  • Assist customers by offering remedies to retain business
  • Use different gamification tools to measure performance
We Offer...
  • Variety of Schedules (Schedule may include nights, weekends, and holidays)
  • Four-week quality Training Program that will equip you with the skills and knowledge to be successful.
  • Gamification methods to measure performance and increase engagement virtually
  • Great pay and incentives (min $16.73 hour plus 3% sales commission)
  • 401(k) plan with company match, employee stock purchase plan
  • High performance and reliability could lead to regular, full-time employment, when available, based on business needs
Why Orkin?
  • Founded in 1901, Orkin Pest Control is a global residential and business service provider
  • Consecutive years of improved earnings with over 2 million customers
  • Orkin is financially stable and growing as the largest subsidiary of Rollins (NYSE: ROL), headquartered in Atlanta, GA
  • Orkin's Contact Center is a high energy, fun and collaborative work environment with strong management
Are you ready to be an Orkin Pro?
Qualifications
What's required
  • High School/GED
  • 1 - 2 years customer service experience within or outside a call center
  • Completion of a Culture Index assessment
  • Verification of internet speed
  • Ability to pass a computer assessment
  • We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law
Work from home requirements
  • Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise
  • A workspace with adequate furnishings (e.g., a desk and chair) and lighting
  • Minimum of 100 mbps download/50 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem
  • Must reside within commuting distance of greater Raleigh, NC metro area
What you will need
  • Excellent interpersonal and communication skills
  • Strong computer skills in various software and web-based applications
  • Proficient in Microsoft Office
  • Comfortable working in a high-volume role
  • Excellent customer service soft skills such as empathy
  • Ability to prioritize tasks and manage time efficiently

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

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