ZipRecruiter

Log In

2

Remote Amazon Customer Service Jobs in Raleigh, NC

XACT

Customer Service Specialist - NC

Raleigh, NC · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We are looking for energetic individuals who have an interest in providing ...

New

C4 Technical Services

Be Seen First

Member Services Specialist - Remote

Raleigh, NC · Remote

$18/hr

Minimum of one (1) year of customer service experience. * Strong verbal and written communication ... Remote Work Requirements Candidates must have a dedicated home office environment that meets ...

New

Dot Compliance

Customer Support Team Lead

Raleigh, NC · On-site +1

Collaborate with Regional Support, Customer Success, Professional Services, and Product to escalate ... Flexible PTO and remote-first work environment * Professional development and leadership training

Dot Compliance

Customer Support Team Lead

Raleigh, NC · Remote

Collaborate with Regional Support, Customer Success, Professional Services, and Product to escalate ... Flexible PTO and remote-first work environment * Professional development and leadership training

HMG Careers

Sales and Service Agent Remote

Four Oaks, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

previous page

Showing results 41-60

All JobsAmazon Customer Service JobsRemote Amazon Customer Service JobsRemote Amazon Customer Service Jobs in Raleigh, NC

Remote Amazon Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do remote amazon customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote amazon customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a remote Amazon customer service?

A Remote Amazon Customer Service job involves assisting customers with their inquiries, orders, and issues via phone, chat, or email from a home-based location. Employees provide support by resolving concerns, processing returns, and answering product-related questions. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. It is ideal for individuals who enjoy helping customers and prefer a flexible, work-from-home environment.

What does a remote Amazon customer service representative do?

A typical day as a Remote Amazon Customer Service representative involves assisting customers via phone, chat, or email with inquiries related to orders, returns, or account issues. You will use Amazon’s internal systems to access customer data, process refunds or replacements, and troubleshoot common problems. Coordinating with other team members or departments may sometimes be necessary to resolve complex issues. While the role is fast-paced and can handle high volumes of requests, you will have access to training and support from supervisors and peers to help you succeed. This remote position offers a structured schedule and opportunities to develop skills that can lead to advancement within Amazon’s vast customer service network.

What are the key skills and qualifications needed for remote Amazon customer service?

To thrive as a Remote Amazon Customer Service representative, you should have strong communication skills, problem-solving abilities, and previous experience in customer service roles, often backed by a high school diploma or equivalent. Familiarity with Amazon's internal CRM platforms, basic computer literacy, and ability to navigate multiple software tools simultaneously are key technical requirements. Exceptional patience, empathy, and adaptability help set top performers apart in managing a diverse customer base and high-volume workload. These skills and qualities are crucial for delivering outstanding support, resolving customer issues efficiently, and upholding Amazon's reputation for excellent service in a remote environment.

Does Amazon hire remote customer service agents?

Yes, Amazon hires remote customer service agents to handle customer inquiries and support. These roles typically require good communication skills, a quiet work environment, and sometimes specific technical tools or certifications. Remote positions often offer flexible schedules and are available in various regions where Amazon operates.

Does Amazon offer fully remote jobs?

Amazon offers some customer service roles, including remote Amazon Customer Service positions, that are fully remote. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently in a virtual environment.

What are the most commonly searched types of Amazon Customer Service jobs in Raleigh, NC?

The most popular types of Amazon Customer Service jobs in Raleigh, NC are:

What are popular job titles related to Remote Amazon Customer Service jobs in Raleigh, NC?

For Remote Amazon Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Amazon Customer Service jobs in Raleigh, NC look for?

The top searched job categories for Remote Amazon Customer Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Amazon Customer Service jobs?

Cities near Raleigh, NC with the most Remote Amazon Customer Service job openings:

Remote Amazon Customer Service jobs near you
Infographic showing various Remote Amazon Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Representative | WFH Entry-Level

Globe Life American Income Division

Raleigh, NC • On-site, Remote

$14.25 - $19.50/hr

Full-time

Medical, Life

Posted 14 days ago

Job description

Remote Customer Service Representative | Client Benefits Specialist | Work From Home
Company: AO | Globe Life
Location: 100% Remote (United States)
Build a Meaningful Career Helping Working Families
Are you looking for a career that combines professional growth, flexibility, and the opportunity to make a real difference?
AO, a proud member of the Globe Life family, is hiring Remote Customer Service Representatives / Client Benefits Specialists to help working families understand and access life, accident, and supplemental health insurance benefits.
Since 2020, we've operated in a fully remote environment, allowing our team to work from home while building rewarding careers supported by comprehensive training and ongoing mentorship.
No previous insurance experience is required. We provide the training and support you need to succeed.
What You'll Do
  • Meet virtually with clients using Zoom.
  • Build relationships by understanding each client's needs.
  • Explain life, accident, and supplemental health insurance benefit options.
  • Guide clients through the enrollment process.
  • Respond to client questions and provide outstanding customer service.
  • Maintain accurate client records and documentation.
  • Participate in ongoing virtual training and professional development.
What We're Looking For
  • Strong communication and interpersonal skills.
  • Excellent customer service and problem-solving abilities.
  • Positive attitude with a willingness to learn.
  • Self-motivated and dependable.
  • Comfortable working independently in a remote environment.
  • Basic computer proficiency and reliable high-speed internet.
  • Customer service, retail, healthcare, hospitality, banking, education, military, or sales experience is helpful-but not required.
Why Join AO?
🏠 100% Remote Work
Work from home anywhere in the United States.
⏰ Flexible Schedule
Create a schedule that supports your career goals and personal priorities.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with uncapped performance incentives.
🎓 Comprehensive Training
Receive virtual onboarding, mentorship, leadership coaching, and ongoing professional development.
♥ Benefits
  • Health Insurance Reimbursement (after qualification period)
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Career Advancement
  • Leadership Development
Recognition & Incentives
Top performers may qualify for company-sponsored incentive trips and recognition programs.
About AO
As part of Globe Life, AO has helped protect working families for more than 70 years by providing trusted life and supplemental health insurance solutions.
Our mission is simple:
Protect Every Child. Serve All Working People.
Interview Process
All interviews are conducted virtually via Zoom, making the hiring process convenient and accessible from anywhere.
Ready to Make an Impact?
If you're looking for a flexible work-from-home career where you can help families, grow professionally, and build long-term success, we'd love to hear from you.
Apply today and begin your career with AO.
AO | Globe Life
Work From Home. Help Families. Build Your Future.

Apply