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Remote Amazon Customer Service Jobs in Raleigh, NC

Abrigo

Senior Cloud Database Operations Engineer

Raleigh, NC · On-site +1

$93K - $127K/yr

Our solutions automate key processes and allow our customers to maintain compliance, fight ... Deploy, and manage AWS database services including: Amazon RDS, Amazon Aurora, Amazon EC2-hosted ...

New

Abrigo

Senior Cloud Database Operations Engineer

Raleigh, NC · On-site +1

$93K - $127K/yr

Our solutions automate key processes and allow our customers to maintain compliance, fight ... Deploy, and manage AWS database services including: Amazon RDS, Amazon Aurora, Amazon EC2-hosted ...

New

HirexHire

Customer Support Manager

Raleigh, NC · Remote

Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Contact HirexHire for more client information THE ROLE Our client is seeking a Customer Support ...

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All JobsAmazon Customer Service JobsRemote Amazon Customer Service JobsRemote Amazon Customer Service Jobs in Raleigh, NC

Remote Amazon Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do remote amazon customer service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote amazon customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

Is Amazon offering remote jobs?

Yes, Amazon offers remote customer service jobs, including roles like Remote Amazon Customer Service Representatives. These positions typically require strong communication skills, computer proficiency, and the ability to work independently in a virtual environment. Remote roles may have specific schedule and equipment requirements but provide flexibility for eligible candidates.

What are the key skills and qualifications needed to thrive in the Remote Amazon Customer Service position, and why are they important?

To thrive as a Remote Amazon Customer Service representative, you should have strong communication skills, problem-solving abilities, and previous experience in customer service roles, often backed by a high school diploma or equivalent. Familiarity with Amazon's internal CRM platforms, basic computer literacy, and ability to navigate multiple software tools simultaneously are key technical requirements. Exceptional patience, empathy, and adaptability help set top performers apart in managing a diverse customer base and high-volume workload. These skills and qualities are crucial for delivering outstanding support, resolving customer issues efficiently, and upholding Amazon's reputation for excellent service in a remote environment.

What is a Remote Amazon Customer Service job?

A Remote Amazon Customer Service job involves assisting customers with their inquiries, orders, and issues via phone, chat, or email from a home-based location. Employees provide support by resolving concerns, processing returns, and answering product-related questions. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. It is ideal for individuals who enjoy helping customers and prefer a flexible, work-from-home environment.

How much does Amazon remote customer service pay?

Amazon remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work independently in a home environment.

Are Amazon customer service jobs legit work from home?

Amazon customer service jobs are legitimate remote positions that typically involve handling customer inquiries via phone, chat, or email. These roles often require good communication skills, a quiet work environment, and sometimes specific equipment or internet speed. Many companies offer similar remote customer service roles, which are widely recognized as genuine employment opportunities.

What does a typical day look like for a Remote Amazon Customer Service representative?

A typical day as a Remote Amazon Customer Service representative involves assisting customers via phone, chat, or email with inquiries related to orders, returns, or account issues. You will use Amazon’s internal systems to access customer data, process refunds or replacements, and troubleshoot common problems. Coordinating with other team members or departments may sometimes be necessary to resolve complex issues. While the role is fast-paced and can handle high volumes of requests, you will have access to training and support from supervisors and peers to help you succeed. This remote position offers a structured schedule and opportunities to develop skills that can lead to advancement within Amazon’s vast customer service network.

Does Amazon have remote customer service positions?

Yes, Amazon offers remote customer service positions that typically involve assisting customers via phone, chat, or email. These roles often require strong communication skills, familiarity with customer service tools, and the ability to work independently from home. Remote customer service jobs at Amazon are available in various shifts and may require specific equipment or certifications.
What are the most commonly searched types of Amazon Customer Service jobs in Raleigh, NC? The most popular types of Amazon Customer Service jobs in Raleigh, NC are:
What are popular job titles related to Remote Amazon Customer Service jobs in Raleigh, NC? For Remote Amazon Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Amazon Customer Service jobs in Raleigh, NC look for? The top searched job categories for Remote Amazon Customer Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Amazon Customer Service jobs? Cities near Raleigh, NC with the most Remote Amazon Customer Service job openings:
Remote Amazon Customer Service jobs near you
Infographic showing various Remote Amazon Customer Service job openings in Raleigh, NC as of July 2026, with employment types broken down into 6% Locum Tenens, 78% Full Time, 11% Part Time, 1% Temporary, 3% Contract, and 1% Summer. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.
Online Customer Service - No Experience

Online Customer Service - No Experience

American Income Life Insurance Company

Raleigh, NC • On-site, Remote

$90K - $120K/yr

Full-time

Posted 16 days ago

Job description

AO Globe Life is seeking motivated professionals ready to build a career that prioritizes impact and professional growth. In this fully remote opportunity, you will help individuals and families access important supplemental benefit programs while working from home.
You will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through their available options.
Responsibilities
  • Connect with individuals who have expressed interest in learning about benefit programs
  • Schedule and conduct virtual consultations with clients via Zoom
  • Explain available benefit options and assist clients through the enrollment process
  • Maintain accurate client information and digital records
  • Participate in weekly training sessions and coaching meetings
What We Offer
  • 100% remote role - work from anywhere in the United States
  • Flexible scheduling
  • Warm leads provided - no cold calling or prospecting
  • Weekly pay via direct deposit
  • Full training and licensing support
  • Opportunities for professional development and advancement
Requirements
  • Must be legally authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with a functioning webcam
About AO Globe Life
AO Globe Life provides supplemental benefits to working families across the United States, including union members, credit union members, and veterans. With more than 70 years of service and a growing remote-first workforce, our organization focuses on service, integrity, and meaningful career opportunities.
Interested?
Apply today to learn more about joining a remote team where you can grow professionally while helping families access important benefits.

Apply