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Remote Amazon Customer Service Jobs in Minnesota

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Remote Amazon Customer Service information

Does Amazon hire remote customer service agents?

Yes, Amazon hires remote customer service agents to handle customer inquiries and support. These roles typically require good communication skills, a quiet work environment, and sometimes specific technical tools or certifications. Remote positions often offer flexible schedules and are available in various regions where Amazon operates.

Does Amazon offer fully remote jobs?

Amazon offers some customer service roles, including remote Amazon Customer Service positions, which are fully remote. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently in a virtual environment.

What are the key skills and qualifications needed for remote Amazon customer service?

To thrive as a Remote Amazon Customer Service representative, you should have strong communication skills, problem-solving abilities, and previous experience in customer service roles, often backed by a high school diploma or equivalent. Familiarity with Amazon's internal CRM platforms, basic computer literacy, and ability to navigate multiple software tools simultaneously are key technical requirements. Exceptional patience, empathy, and adaptability help set top performers apart in managing a diverse customer base and high-volume workload. These skills and qualities are crucial for delivering outstanding support, resolving customer issues efficiently, and upholding Amazon's reputation for excellent service in a remote environment.

What is a remote Amazon customer service?

A Remote Amazon Customer Service job involves assisting customers with their inquiries, orders, and issues via phone, chat, or email from a home-based location. Employees provide support by resolving concerns, processing returns, and answering product-related questions. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. It is ideal for individuals who enjoy helping customers and prefer a flexible, work-from-home environment.

What does a remote Amazon customer service representative do?

A typical day as a Remote Amazon Customer Service representative involves assisting customers via phone, chat, or email with inquiries related to orders, returns, or account issues. You will use Amazon’s internal systems to access customer data, process refunds or replacements, and troubleshoot common problems. Coordinating with other team members or departments may sometimes be necessary to resolve complex issues. While the role is fast-paced and can handle high volumes of requests, you will have access to training and support from supervisors and peers to help you succeed. This remote position offers a structured schedule and opportunities to develop skills that can lead to advancement within Amazon’s vast customer service network.

What are the most commonly searched types of Amazon Customer Service jobs in Minnesota?

The most popular types of Amazon Customer Service jobs in Minnesota are:

What are popular job titles related to Remote Amazon Customer Service jobs in Minnesota?

For Remote Amazon Customer Service jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Amazon Customer Service jobs in Minnesota look for?

The top searched job categories for Remote Amazon Customer Service jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Amazon Customer Service jobs?

Cities in Minnesota with the most Remote Amazon Customer Service job openings:

Remote Amazon Customer Service jobs near you
Infographic showing various Remote Amazon Customer Service job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Account Executive, AWS, Not-for-Profit Financial Services

Amazon

Minneapolis, MN • Remote

Full-time

Re-posted 19 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,091 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Would you like to own driving revenue and customer engagements for a leader in the Cloud Computing business. Would you like to be part of a rapidly growing team focused on increasing adoption of Amazon Web Services (AWS) by engaging with financial services organizations?
Not-for-profit financial services organizations, like credit unions, pension funds and mutual insurance organizations, are rapidly adopting AWS as part of their mission-impacting business strategies. They are leveraging AWS to modernize member experiences, deliver Agentic AI solutions, and migrate legacy infrastructure.
Do you have the sales experience, financial services background and customer relationships to help further establish AWS as a leading cloud platform provider to this important customer base?
As an Account Executive with AWS, you will have the exciting opportunity to help shape and deliver on a strategy that focuses on customer success, building mind share and driving broad use of Amazon's utility computing services with a set of named, mission-driven financial services organizations.
The ideal candidate will have sales and/or consulting experience within this geographic market, a strong understanding of FSI-specific challenges, strong relationships within the customer base and the consulting and SaaS partner community that serves this market.
The Account Executive will be a strong analytical thinker who thrives in fast-paced dynamic environments, has a strong technical interest, and a passion for financial services

They should be a self-starter who is prepared to develop and execute an account coverage plan with high-growth revenue targets. A background that includes strategic engagement at the CxO level and with IT leadership and architects, will be critical to success.
Key job responsibilities
Drive revenue and market share in a defined customer base and within the financial services industry
Meet or exceed quarterly revenue targets.
Develop and execute against a comprehensive account/territory plan.
Create & articulate compelling value propositions around AWS services specific to the CxO level.
Accelerate customer adoption.
Maintain a robust sales pipeline in Salesforce CRM.
Work with partners to extend reach & drive adoption.
Manage contract negotiations.
Develop long-term strategic relationships with key accounts.
Expect moderate travel.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply


Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why Financial Services enterprises from the most successful fintech startups to Global companies trust our robust suite of products and services to power their businesses.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional


Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.


What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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