ZipRecruiter

Log In

2

Remote Amazon Customer Service Representative Jobs

Global Channel Management

Customer Service Rep

Mason, OH · Remote

$15 - $20.50/hr

REMOTE LOCAL CANDIDATES , Mason, OH Customer Service Rep duties: * The CSR provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to ...

next page

Showing results 1-20

All JobsRemote Amazon Customer Service Representative Jobs

Remote Amazon Customer Service Representative information

See salary details

$9

$18

$26

How much do remote amazon customer service representative jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for remote amazon customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Amazon Customer Service Representative vs Remote eCommerce Customer Support Specialist?

AspectRemote Amazon Customer Service RepresentativeRemote eCommerce Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, primarily handling Amazon customer inquiriesRemote, supporting various eCommerce platforms
Industry UsageAmazon-specific customer service rolesMultiple online retail platforms
Common Search IntentComparing Amazon-specific roles with similar eCommerce support jobs

The main difference is that Remote Amazon Customer Service Representatives focus specifically on Amazon's platform and policies, while Remote eCommerce Customer Support Specialists may support multiple online retail sites. Both roles require similar credentials and work environments but serve different company ecosystems.

Does Amazon hire for remote work?

Amazon hires for remote customer service representative roles, which typically involve handling customer inquiries via phone, chat, or email. These positions often require strong communication skills, computer proficiency, and the ability to work independently from home. Remote roles may have specific technical and scheduling requirements set by Amazon.

Will Amazon pay you $28 an hour to work from home?

Amazon Customer Service Representatives working remotely typically earn between $15 and $20 per hour, depending on experience and location. While some roles or bonuses may increase pay, $28 an hour is higher than the standard rate for this position. Advanced roles or specialized skills could potentially command higher wages, but $28 is not the typical starting pay for remote customer service jobs at Amazon.

How much does remote Amazon customer service pay?

Remote Amazon Customer Service Representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work independently in a virtual environment.

Do Amazon customer service reps work-from-home?

Yes, Amazon customer service representatives often work remotely, handling customer inquiries from their own homes. These roles typically require a computer, internet connection, and training on company systems, with schedules that may include shifts and part-time options.
What cities are hiring for Remote Amazon Customer Service Representative jobs? Cities with the most Remote Amazon Customer Service Representative job openings:
What are the most commonly searched types of Amazon Customer Service Representative jobs? The most popular types of Amazon Customer Service Representative jobs are:
What states have the most Remote Amazon Customer Service Representative jobs? States with the most job openings for Remote Amazon Customer Service Representative jobs include:
Remote Amazon Customer Service Representative jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Annuity Health

Reading, PA • Remote

$16 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

292nd of 428 rated business services

Job description

Description

The  Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.


To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable

with technology and can easily understand and learn the technical requirements of the position.


Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management


Required Skills/Knowledge

  •  Customer/Client Focus
  •  Communication Proficiency
  •  Confidentiality/Integrity
  •  Teamwork Orientation
  •  Basic computer skills necessary


Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

Apply