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Remote Amazon Customer Service Representative Jobs in Silver Spring, MD

Covista

Customer Service Representative

Columbia, MD · On-site +1

$18 - $23/hr

The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...

Covista

Customer Service Representative

Columbia, MD · On-site +1

$18 - $23/hr

The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...

Akina Pharmacy

Customer Service Representative

Sterling, VA · Remote

$16.50 - $22.25/hr

Position Summary The Customer Service Representative (CSR) is a vital member of the Akina Pharmacy team, dedicated to delivering exceptional service to patients, providers, and healthcare partners.

Maximus

CSR II Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR II Operations (Temporary, Remote Lawrence KS) Date Friday, July 31, 2026 City Remote Country United States Working time Full-time Description & Requirements ...

Maximus

CSR II Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR II Operations (Temporary, Remote McAllen, TX) Date Friday, July 31, 2026 City Remote Country United States Working time Full-time Description & Requirements ...

Liveops

Remote Customer Service Representative

Vienna, VA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Reston, VA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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All JobsAmazon Customer Service Representative JobsRemote Amazon Customer Service Representative JobsRemote Amazon Customer Service Representative Jobs in Silver Spring, MD

Remote Amazon Customer Service Representative information

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$27

How much do remote amazon customer service representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote amazon customer service representative in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Remote Amazon Customer Service Representative vs Remote eCommerce Customer Support Specialist?

AspectRemote Amazon Customer Service RepresentativeRemote eCommerce Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, primarily handling Amazon customer inquiriesRemote, supporting various eCommerce platforms
Industry UsageAmazon-specific customer service rolesMultiple online retail platforms
Common Search IntentComparing Amazon-specific roles with similar eCommerce support jobs

The main difference is that Remote Amazon Customer Service Representatives focus specifically on Amazon's platform and policies, while Remote eCommerce Customer Support Specialists may support multiple online retail sites. Both roles require similar credentials and work environments but serve different company ecosystems.

Does Amazon hire remote customer service representatives?

Yes, Amazon hires remote customer service representatives to handle customer inquiries and support. These roles typically require good communication skills, a quiet work environment, and the ability to work flexible hours. Remote positions often involve training and may require specific technical equipment or certifications.

How do you get a remote job from Amazon?

To get a remote Amazon Customer Service Representative position, you should regularly check Amazon's official careers website for remote job listings, ensure your resume highlights relevant customer service skills and experience, and complete the online application process. Amazon often requires candidates to pass assessments and background checks before hiring for remote roles.

How much does a remote Amazon customer service representative pay?

A remote Amazon customer service representative typically earns between $15 and $20 per hour, with some positions offering additional benefits or bonuses. Pay rates can vary based on experience, location, and the company's current pay structure, and the role often requires strong communication skills and familiarity with customer service tools.

Is Amazon really hiring for remote positions?

Amazon regularly offers remote customer service representative positions, especially in response to increased demand for virtual roles. These positions typically require good communication skills, a reliable internet connection, and the ability to work independently. Job openings are posted on Amazon's careers website and are available in various regions depending on the role and legal requirements.

What are the most commonly searched types of Amazon Customer Service Representative jobs in Silver Spring, MD?

The most popular types of Amazon Customer Service Representative jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Remote Amazon Customer Service Representative jobs?

Cities near Silver Spring, MD with the most Remote Amazon Customer Service Representative job openings:

Remote Amazon Customer Service Representative jobs near you

Remote Customer Service Representative

Arlington, VA • Remote

Escape Travel by Jonelle
See more jobs at Escape Travel by Jonelleexternal

$18.25 - $24.75/hr

Full-time

Re-posted 24 days ago

Job description

Company Description Escape Travel by Jonelle is a remote-based travel service dedicated to helping clients plan memorable and stress-free trips. The company focuses on personalized travel experiences, from quick getaways to complex, multi-destination itineraries. By leveraging strong industry relationships and up-to-date travel knowledge, Escape Travel by Jonelle aims to provide value, convenience, and peace of mind. The environment is collaborative, client-focused, and well-suited for individuals who enjoy working independently while delivering high-quality service.


Role Description This is a remote Travel Consultant/Advisor role. The Travel Consultant/Advisor will work directly with clients to understand their travel needs, preferences, and budgets, and then design customized itineraries that may include flights, accommodations, transportation, tours, and other activities. Day-to-day tasks include researching destinations, pricing, and availability; preparing and presenting travel options; and creating accurate travel proposals and confirmations. The role also involves managing bookings and reservations, processing payments, and monitoring itinerary changes such as schedule updates or cancellations. The Travel Consultant/Advisor will provide ongoing customer support before, during, and after travel, handle inquiries via phone, email, and online channels, and maintain detailed records in booking and CRM systems. The position requires staying informed about travel advisories, supplier policies, and loyalty programs to guide clients effectively and responsibly.


Qualifications

  • Interest in the travel industry.
  • Strong organizational skills for handling travel arrangements and reservations, such as booking flights, accommodations, transportation, and activities.
  • Demonstrated customer service skills, with the ability to respond promptly, resolve issues, and maintain a professional, empathetic communication style.
  • Comfort using online booking tools, supplier portals, and basic office software (email, spreadsheets, and client tracking systems).
  • Excellent written and verbal communication skills, with attention to detail and accuracy in documentation and itineraries.
  • Ability to work independently in a remote environment, manage time effectively, and handle multiple client requests and deadlines.

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