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On Call Amazon Customer Service Representative Jobs in Silver Spring, MD

Carroll Motor Fuels

Customer Service Representative

Fulton, MD · On-site

$15.75 - $21.25/hr

Customer Service Representative Hot Job Store 32 - Fulton, MD 20759 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Odenton, MD · On-site

$18 - $24.50/hr

Customer Service Representative Store 48 - Odenton, MD 21113 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Mount Airy, MD · On-site

$15.25 - $21/hr

Customer Service Representative Hot Job Store 78 - Mt Airy, MD 21771 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Cooksville, MD · On-site

$16.25 - $22/hr

Customer Service Representative Hot Job Store 25 - Cooksville, MD 21723 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

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All JobsOn Call Amazon Customer Service Representative JobsOn Call Amazon Customer Service Representative Jobs in Silver Spring, MD

On Call Amazon Customer Service Representative information

See Silver Spring, MD salary details

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How much do on call amazon customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for on call amazon customer service representative in Silver Spring, MD is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.90 per hour, depending on experience, location, and employer.

What is the difference between On Call Amazon Customer Service Representative vs Amazon Customer Service Associate?

AspectOn Call Amazon Customer Service RepresentativeAmazon Customer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, flexible hours, on-call basisRemote or on-site, regular shifts
Employer & IndustryAmazon, e-commerce customer support

The On Call Amazon Customer Service Representative typically works on a flexible, on-demand basis, handling customer inquiries as needed, often remotely. In contrast, the Amazon Customer Service Associate usually works scheduled shifts, either remotely or on-site, providing consistent support. Both roles require similar credentials and industry experience, but differ mainly in scheduling and work flexibility.

What are the most commonly searched types of Amazon Customer Service Representative jobs in Silver Spring, MD? The most popular types of Amazon Customer Service Representative jobs in Silver Spring, MD are:
What are popular job titles related to On Call Amazon Customer Service Representative jobs in Silver Spring, MD? For On Call Amazon Customer Service Representative jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching On Call Amazon Customer Service Representative jobs in Silver Spring, MD look for? The top searched job categories for On Call Amazon Customer Service Representative jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for On Call Amazon Customer Service Representative jobs? Cities near Silver Spring, MD with the most On Call Amazon Customer Service Representative job openings:
On Call Amazon Customer Service Representative jobs near you
Infographic showing various On Call Amazon Customer Service Representative job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,816 per year, or $18.7 per hour.

Customer Service Representative

Clinton Electric Co., Inc.

Timonium, MD • On-site

$15.25 - $21/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 28 days ago

Job description

Company Overview
. Clinton Electric Company opened in 1969 and has always been a business backed by integrity. We have been awarded Baltimore's Best Electrician 4 years in a row! Join our team and experience what working for a fantastic company feels like.
Job Summary
The Customer Service Representative (CSR) position is at our Timonium location, supporting the day to day operations of the residential department. The CSR answers the phone for a large part of their day, entering information into the computer while speaking with the customer. Credit card payments are processed by the CSR, so confidentiality as well as accuracy is important. There is an on call rotation which is one week every 4 to 6 weeks. These are only for emergency after hours calls. Work schedule 7:00 am - 3:30 pm Monday through Friday plus the rotating on call schedule. (There is additional pay for On-Call weeks).
Responsibilities and Duties
  • Assisting in taking all incoming client calls, recognizing that this is where the client will form their first impression of the company. Good communication with the client is essential! Make sure that taking care of the clients takes higher priority than any other task and that the clients are enthusiastic about how they are treated.
  • Have a courteous and pleasant demeanor whether on a phone call or not. Know that courteousness affects other team members' spirit.
  • Making sure that the phone is answered before the third ring and that the approved company greeting is used each time.
  • Performing both Pre-Calls and Follow-Up calls. This will ensure that the client is kept informed of their scheduled time frames for service, as well as following through to ensure that the client has received the best service, applicable to their needs.
  • Notify client ahead of time if the technician, is not going to arrive at their home in the scheduled time window and re-scheduling the time to the client's satisfaction.
  • Ensure that Club Membership clients are continually called. Extra scheduled service appointments should be booked to make up for any shortfall of repair calls. Performing the budgeted number of service and repair calls each day is critical, because residential replacement leads are coming from those calls.
  • **must be available to be part of the On-Call rotation

Qualifications and Skills
  • High school diploma and/or GED.
  • Reliable transportation to and from work.
  • Must be able to pass drug testing, and a background check.
  • Must be a self-starter, reliable, flexible with hours, with willingness to take part in a rotating on-call schedule.
  • Must provide excellent customer service skills, interpersonal communication skills, and telephone etiquette.
  • Must present and communicate professionally (written and verbal).
  • Must be a critical thinker - Strong English composition skills.
  • Must demonstrate the ability to use basic computer skills, with the willingness and ability to learn new computer software programs, including (but not limited to) email systems, spreadsheets, etc.

Benefits and Perks
  • PTO accrual 2 weeks per year
  • Health & Dental insurance
  • Paid holidays
  • 401K with matching

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