ZipRecruiter

Log In

2

Remote Amazon Customer Service Representative Jobs in Iowa

Afni, Inc.

Remote Customer Service Representative

IA · On-site +1

$15.50 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

Liveops

Remote Customer Service Representative

Ames, IA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Ankeny, IA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

next page

Showing results 1-20

All JobsAmazon Customer Service Representative JobsRemote Amazon Customer Service Representative JobsRemote Amazon Customer Service Representative Jobs in Iowa

Remote Amazon Customer Service Representative information

What is the difference between Remote Amazon Customer Service Representative vs Remote eCommerce Customer Support Specialist?

AspectRemote Amazon Customer Service RepresentativeRemote eCommerce Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, primarily handling Amazon customer inquiriesRemote, supporting various eCommerce platforms
Industry UsageAmazon-specific customer service rolesMultiple online retail platforms
Common Search IntentComparing Amazon-specific roles with similar eCommerce support jobs

The main difference is that Remote Amazon Customer Service Representatives focus specifically on Amazon's platform and policies, while Remote eCommerce Customer Support Specialists may support multiple online retail sites. Both roles require similar credentials and work environments but serve different company ecosystems.

Does Amazon hire remote customer service representatives?

Yes, Amazon hires remote customer service representatives to handle customer inquiries and support. These roles typically require good communication skills, a quiet work environment, and the ability to work flexible hours. Remote positions often involve training and may require specific technical equipment or certifications.

How do you get a remote job from Amazon?

To get a remote Amazon Customer Service Representative position, you should regularly check Amazon's official careers website for remote job listings, ensure your resume highlights relevant customer service skills and experience, and complete the online application process. Amazon often requires candidates to pass assessments and background checks before hiring for remote roles.

How much does a remote Amazon customer service representative pay?

A remote Amazon customer service representative typically earns between $15 and $20 per hour, with some positions offering additional benefits or bonuses. Pay rates can vary based on experience, location, and the company's current pay structure, and the role often requires strong communication skills and familiarity with customer service tools.

Is Amazon really hiring for remote positions?

Amazon regularly offers remote customer service representative positions, especially in response to increased demand for virtual roles. These positions typically require good communication skills, a reliable internet connection, and the ability to work independently. Job openings are posted on Amazon's careers website and are available in various regions depending on the role and legal requirements.

What are the most commonly searched types of Amazon Customer Service Representative jobs in Iowa?

The most popular types of Amazon Customer Service Representative jobs in Iowa are:

Remote Amazon Customer Service Representative jobs near you

AGWS Customer Service Representative - Remote

Des Moines, IA • On-site, Remote

The Reynolds and Reynolds Company
Computer and Computer Peripheral Equipment and Software Wholesalers • 1 - 5K employees

8.4

Company rating: 8.4 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

89th of 247 rated software companies

Good employer

Recommended by parents

Respectful managers

Learn more about The Reynolds and Reynolds Companyexternal

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Position Description
*This is a 100% remote position working Monday-Friday 9:45am-6:15pm CST*
American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is looking for a Customer Service Representative - Automotive to join our growing team. As a Customer Service Representative you will be responsible for taking inbound calls from AGWS Customers to assist with questions related to maintenance claims. You will assist customers by walking them through and helping them understand their contract in relation to their maintenance claim requests. Responsibilities will include, but are not limited to:
- Reviewing automotive contracts and evaluating maintenance claims
- Obtaining any needed documentation from the customer to assist with processing maintenance claims
- Assisting customers with general questions related to their contracts, and going over provisions on contracts
- Using the AGWS system to log notes and input documentation
#LI-Remote
Requirements
Bilingual in English/Spanish preferred; Technical certification or degree preferred; Strong customer service and phone skills; Previous automotive experience in service or automotive related customer service is a plus; Must be able to type a minimum of 40 WPM; Strong multitasking skills; ASE certifications a plus; Must have reliable internet with at least a download speed of 50mbps
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Paid vacation and sick days
- Eight paid holidays
- Referral bonuses
- Professional development and training
- Promotion from within
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
Reynolds and Reynolds logo

About Reynolds and Reynolds

Sourced by ZipRecruiter

Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Dayton, OH, US

Year founded

1866

View All Reynolds and Reynolds Jobs

What Reynolds and Reynolds employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply