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Remote Airbnb Customer Service Jobs (NOW HIRING)

Airbnb

Senior Staff Operations Engineer, AIOps

$107K - $146K/yr

The Global Operations team at BizTech manages production services across Airbnb's corporate ... This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or ...

Airbnb

Operations Engineer, BizTech

$71K - $96K/yr

The Global Operations team at BizTech manages production services across Airbnb's corporate ... While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered ...

Airbnb

Operations Engineer, BizTech

$71K - $96K/yr

The Global Operations team at BizTech manages production services across Airbnb's corporate ... While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered ...

Globe Life American Income Division

CSR Entry-Level Remote

$16.50 - $22.25/hr

Or picture yourself winning incredible prizes like a Jeep Wrangler, a MacBook Pro, or an Airbnb ... Let's make remote work, work for you! What You'll Be Doing * Meet with clients virtually using Zoom

Online Remote Jobs

Remote Customer Service Agent

$15.75 - $21.25/hr

About the job Remote Customer Service Agent Travel Agents are responsible for creating and booking travel itineraries for clients. The most successful Travel Agents are able to use networking and ...

Airbnb

Senior Data Scientist - Payments (Inference)

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or ... services and solutions. All qualified individuals are encouraged to apply. We strive to also ...

New

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Washington, District of Columbia, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 ...

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How much do remote airbnb customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote airbnb customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Airbnb Customer Service vs Remote Vacation Rental Customer Support?

AspectRemote Airbnb Customer ServiceRemote Vacation Rental Customer Support
CredentialsBasic customer service skills, sometimes hospitality or tourism knowledgeSimilar credentials, often with additional familiarity with vacation rental platforms
Work EnvironmentRemote, home-based, flexible hoursRemote, home-based, flexible hours
Employer & IndustryAirbnb, hospitality, travel industryVacation rental platforms, hospitality, travel industry
Search & Comparison IntentHigh overlap in job duties and industry contextSimilar roles with slight platform or platform-specific differences

Remote Airbnb Customer Service and Remote Vacation Rental Customer Support roles are very similar, both involving assisting travelers with bookings, inquiries, and issues in a remote setting within the hospitality industry. The main difference lies in the specific platform or company they support, but the required skills, credentials, and work environment are largely the same.

Can I work remotely for Airbnb?

Remote Airbnb customer service roles are available and typically involve handling guest and host inquiries via phone, email, or chat. These positions often require strong communication skills, familiarity with customer service tools, and the ability to work independently from a home environment. Availability of remote work may vary based on location and company policies.

Is remote Airbnb customer service a remote job?

Yes, remote Airbnb customer service positions are typically remote jobs that allow employees to work from home or other locations outside of a physical office. These roles often require communication skills, familiarity with customer service tools, and the ability to manage inquiries via phone, email, or chat platforms.
More about Remote Airbnb Customer Service jobs

What cities are hiring for Remote Airbnb Customer Service jobs?

Cities with the most Remote Airbnb Customer Service job openings:

What are the most commonly searched types of Airbnb Customer Service jobs?

The most popular types of Airbnb Customer Service jobs are:

What states have the most Remote Airbnb Customer Service jobs?

States with the most job openings for Remote Airbnb Customer Service jobs include:

What job categories do people searching Remote Airbnb Customer Service jobs look for?

The top searched job categories for Remote Airbnb Customer Service jobs are:

Remote Airbnb Customer Service jobs near you
Infographic showing various Remote Airbnb Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Staff Backend Engineer, Host Pricing & Availability

Airbnb

Remote

$212K - $265K/yr

Full-time

Posted 19 days ago

Airbnb rating

6.1

Company rating: 6.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

15th of 21 rated holiday rentals

Job description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
The Host Pricing & Availability team builds the platform and tools that empower hosts to manage their business effectively. We help Airbnb hosts set competitive prices by providing market intelligence, comparable listing data, and demand signals. Additionally, we build advanced tools for seamless calendar management. As a critical component of Airbnb's business and a pillar of trust within our host community, we partner with the Search, Listings, Tax, and Payments teams to ensure accuracy and consistency across our pricing systems.
The Difference You Will Make
As a Staff Engineer on the Host Pricing and Availability team, you will drive the technical strategy and delivery of Airbnb's pricing product roadmap. You will collaborate cross-functionally with Product, Design, and Data Science to architect scalable solutions with clear domain boundaries, while continuously enhancing the performance, efficiency, and impact of our end-to-end architecture.
A Typical Day
  • Architect and lead the technical strategy for our pricing and availability backend systems, ensuring APIs, services, and data pipelines are robust today and evolve alongside business needs.
  • Lead the development and optimization of Airbnb's core pricing and availability products.
  • Collaborate with product engineers and cross-functional partners to develop new host pricing functionality and calendar management tools.
  • Contribute to the long-term backend system architecture within the Host Pricing organization.
  • Champion engineering excellence by establishing architectural standards and mentoring senior engineers to elevate the organization's technical maturity.
Your Expertise
  • 9+ years of engineering experience with a BS/MS or PhD in CS or similar
  • Proven track record of leading teams, setting technical strategy, and launching high-impact product features
  • Expertise with backend systems in large-scale service-oriented architectures.
  • Experience influencing cross-functional partners and engineering teams.
  • Good judgment in making tradeoffs to balance short-term business needs with long-term technical quality.
  • Excellent communication and cross-team collaboration skills.
  • Strong problem-solving and production debugging abilities.

Your Location:
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Pay Range
$212,000-$265,000 USD

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