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Remote Airbnb Customer Service Jobs (NOW HIRING)

Promenade

Customer Service Representitive

$16 - $20/hr

The company is based in Santa Monica, CA along with remote roles. Additional highlights... Backed ... AirBnB, Box, Facebook, Lyft, Twitter, etc.), Spark Capital (Tumblr, Upworthy, Warby Parker, etc ...

New

Online Remote Jobs

Remote Customer Service Agent

$15.75 - $21.25/hr

About the job Remote Customer Service Agent Travel Agents are responsible for creating and booking travel itineraries for clients. The most successful Travel Agents are able to use networking and ...

Remote Recruitment

Customer Service Agent

$15.75 - $21.25/hr

R23 000 per month Remote Recruitment is looking for a Customer Service Agent to join a UK-based business, working fully remotely from South Africa. Hours are 09:00-17:00 UK time (11:00-19:00 SAST ...

New

PeopleShare Inc

Remote Customer Service

$18/hr

Remote Customer Service Representative Our client in Bala-Cynwyd is seeking a Remote Customer Service Representative to join their team! Details for Remote Customer Service Representative: * Monday ...

Travel by Tilly

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Franklin Park, Illinois, United States $ 32,000.00 - 78,000.00 (US Dollar) Job Openings Remote Customer Service About the Job Remote Customer Service We're looking for a ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Washington, District of Columbia, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 ...

PeopleShare Inc

Remote Customer Service

$18/hr

Details for Remote Customer Service Representative: * Monday-Friday, 8am-5pm * Pay rate: $18/HR * Fully remote * Weekly pay * Healthcare benefits after 30 days! Description for Remote Customer ...

Only Data Entry

Remote Customer Service

$17.50 - $23/hr

Remote Customer Service Montreal, QC, Canada Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after applying ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Austin, Texas, United States Job Openings Remote Customer Service About The Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Warren, MI, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Houston, Texas, United States Job Openings Remote Customer Service About The Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After ...

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Remote Airbnb Customer Service information

See salary details

$9

$18

$26

How much do remote airbnb customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote airbnb customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Airbnb Customer Service vs Remote Vacation Rental Customer Support?

AspectRemote Airbnb Customer ServiceRemote Vacation Rental Customer Support
CredentialsBasic customer service skills, sometimes hospitality or tourism knowledgeSimilar credentials, often with additional familiarity with vacation rental platforms
Work EnvironmentRemote, home-based, flexible hoursRemote, home-based, flexible hours
Employer & IndustryAirbnb, hospitality, travel industryVacation rental platforms, hospitality, travel industry
Search & Comparison IntentHigh overlap in job duties and industry contextSimilar roles with slight platform or platform-specific differences

Remote Airbnb Customer Service and Remote Vacation Rental Customer Support roles are very similar, both involving assisting travelers with bookings, inquiries, and issues in a remote setting within the hospitality industry. The main difference lies in the specific platform or company they support, but the required skills, credentials, and work environment are largely the same.

Can I work remotely for Airbnb?

Remote Airbnb customer service roles are available and typically involve handling guest and host inquiries via phone, email, or chat. These positions often require good communication skills, familiarity with online tools, and the ability to work independently from a home environment. Availability of remote work may depend on the specific role and location requirements.

Is remote Airbnb customer support a remote job?

Yes, remote Airbnb customer support positions are typically remote jobs that allow employees to work from home or other locations outside of a physical office. These roles often require communication skills, familiarity with customer service tools, and the ability to manage inquiries via phone, email, or chat platforms.
More about Remote Airbnb Customer Service jobs

What cities are hiring for Remote Airbnb Customer Service jobs?

Cities with the most Remote Airbnb Customer Service job openings:

What are the most commonly searched types of Airbnb Customer Service jobs?

The most popular types of Airbnb Customer Service jobs are:

What states have the most Remote Airbnb Customer Service jobs?

States with the most job openings for Remote Airbnb Customer Service jobs include:

What job categories do people searching Remote Airbnb Customer Service jobs look for?

The top searched job categories for Remote Airbnb Customer Service jobs are:

Remote Airbnb Customer Service jobs near you
Infographic showing various Remote Airbnb Customer Service job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, 20% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representitive

Promenade

Remote

$16 - $20/hr

Other

Posted 3 days ago

New

Job description

Customer Service Representative

Are you a people person with a passion for helping others? BloomNation.com, a rapidly growing company dedicated to empowering local florists, is looking for a Customer Service Representative to join our team! In this role, you'll be the first point of contact for our valued customers and floral partners, providing top-notch support via phone and email.

If you're empathetic, solutions-oriented, and thrive in a fast-paced environment, we want to hear from you!

What You'll Do:

  • Be the voice of BloomNation: Provide friendly, efficient, and accurate Tier 1 support to our customers and floral partners via phone and email.
  • Problem-solve with a smile: Listen to customer inquiries, diagnose issues, and provide helpful solutions.
  • Escalate when necessary: Accurately identify and escalate complex technical issues to our engineering team.
  • Advocate for our users: Ensure an outstanding experience for every customer by going the extra mile to resolve their concerns.
  • Share your insights: Identify trends and suggest improvements to enhance our support processes and overall user experience.
  • Become a product expert: Help customers and partners maximize their use of BloomNation's platform to grow their businesses.

What You'll Bring:

  • A natural knack for connecting with people: You're a friendly, optimistic, and caring individual who loves building relationships.
  • Passion for small businesses: You're excited to support local florists and be part of a growing startup.
  • Tech-savviness: You're comfortable learning and using various support tools (experience Salesforce or similar platforms is a plus!).
  • Exceptional communication skills: You can clearly and effectively communicate both in writing and over the phone.
  • Bilingual: Spanish speaking is a plus!
  • Grace under pressure: You can work efficiently and maintain a positive attitude in a fast-paced environment.
  • Customer service experience: Previous experience in a customer-facing role (retail or service industry experience is a big plus!) is highly valued.

$16 - $20 an hour

More about us - Promenade

Promenade is a mission-driven company empowering local businesses with products and services that allow them to thrive online and offline. We build vertically-focused software catered to each industry we serve, leveling the playing field between the small business and large aggregators. Promenade was originally founded in 2011 as BloomNation, the nation's premier network for local florists, disrupting the multi-billion dollar floral industry. After helping thousands of local florists across the country, we doubled down on our mission and began helping more small businesses who carried the same challenges of acquiring and retaining their own customers. Today, Promenade creates software for four industries - BloomNation (Floral), Promenade (Food, Liquor and Butchers). The company is based in Santa Monica, CA along with remote roles.

Additional highlights…

Backed by premier industry investors such as Andreessen Horowitz (AirBnB, Box, Facebook, Lyft, Twitter, etc.), Spark Capital (Tumblr, Upworthy, Warby Parker, etc.), and Crunch Fund (Square, Uber, etc.)

Named one of Entrepreneur's "5 Sizzling Silicon Beach Startups to Watch"

Located one block away from the beach on the world-famous 3rd Street Promenade in Santa Monica

Why join Promenade?

If you want a front-row seat in seeing a company disrupt a massive industry and you love the idea of helping hardworking business owners that serve our local communities and neighborhoods, this is your place. At Promenade, everyone has a voice to create change and move the needle. No hierarchy, no bureaucracy, no politics...just real people working on solving real problems.

Apply