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Remote Aflac Customer Service Jobs in Rochester, NY

HMG Careers

Remote Sales and Service Advisor

Piffard, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Aflac Customer Service information

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$11

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$33

How much do remote aflac customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote aflac customer service in Rochester, NY is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $23.46 per hour, depending on experience, location, and employer.

What is the difference between Remote Aflac Customer Service vs Remote Insurance Customer Service?

AspectRemote Aflac Customer ServiceRemote Insurance Customer Service
CredentialsBasic insurance knowledge, customer service skillsInsurance licensing may be required, customer service skills
Work EnvironmentHome-based, flexible hoursHome-based, flexible hours
Employer & IndustryAflac, insurance industryVarious insurance companies, insurance industry
Search & Comparison IntentUnderstanding Aflac-specific rolesGeneral insurance customer service roles

Remote Aflac Customer Service roles focus on supporting Aflac policyholders, often requiring familiarity with Aflac products. Remote Insurance Customer Service positions may involve supporting multiple insurance providers and might require licensing. Both roles are home-based, customer-focused, and common in the insurance industry, but Aflac-specific roles emphasize Aflac products and policies.

What are the most commonly searched types of Aflac Customer Service jobs in Rochester, NY? The most popular types of Aflac Customer Service jobs in Rochester, NY are:
What are popular job titles related to Remote Aflac Customer Service jobs in Rochester, NY? For Remote Aflac Customer Service jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Aflac Customer Service jobs in Rochester, NY look for? The top searched job categories for Remote Aflac Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Aflac Customer Service jobs? Cities near Rochester, NY with the most Remote Aflac Customer Service job openings:
Remote Aflac Customer Service jobs near you

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY • Remote

$15.75 - $21.50/hr

Part-time

Re-posted 6 days ago

Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.

Apply