Remote Aflac Customer Service Jobs in Decatur, GA

Join a growing team supporting consumers during open enrollment and make a meaningful impact from the comfort of your home. If you're bilingual in Spanish and English, enjoy helping people, and thrive in a customer-focused environment, this opportunity could be a great fit!

• Start Date: September 14, 2026
• Location: (100% Remote)
• Shift: Open availability required between 7:45 AM – 10:00 PM (local time); Training Schedule: Monday–Friday, 9:00 AM – 5:30 PM EST
• Work Arrangement: Remote

• Assist customers with account creation, password resets, document uploads, and general account support.
• Handle inbound phone calls and online chat inquiries while providing exceptional customer service.
• Verify customer eligibility, explain healthcare coverage options, and resolve issues through effective problem-solving.

• Fluent in both Spanish and English.
• Customer service experience required; call center experience preferred.
• Strong computer navigation and software troubleshooting skills.
• Ability to work independently in a remote environment with reliable internet.
• Recent, stable work history with strong professionalism and communication skills.
• Backgrounds in customer-facing retail, hospitality, or food service may also be considered.
• Must be comfortable learning new systems, procedures, and compliance requirements.

• Fully remote work environment.
• Potential for long-term growth opportunities.
• Client-paid holidays.
• Comprehensive benefits eligibility may be available, including medical, dental, vision, 401(k), life insurance, disability coverage, and more.

Apply today if you're passionate about helping others, enjoy solving problems, and are ready to support customers in a fast-paced remote environment!

This is a Contract position based out of Atlanta, GA.

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Jul 31, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.