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Remote Aerial Camera Operator Jobs in Connecticut

Helpdesk Support

East Hartford, CT · Remote

$19.75 - $26.50/hr

Troubleshoot remote camera systems and manage L1 responses, from power cycling to database changes ... Experience with Linux operating systems. * Experience with AWS. * Willingness to learn basic ...

Remote Aerial Camera Operator information

What are some common challenges faced by Remote Aerial Camera Operators and how can they be addressed?

Remote Aerial Camera Operators often face challenges such as unpredictable weather conditions, maintaining stable footage in dynamic environments, and adhering to complex airspace regulations. To address these, operators should stay updated with weather forecasts, invest in reliable drone stabilization technology, and ensure they are well-versed in local and federal flight regulations. Collaboration with production teams and obtaining necessary permits in advance also help mitigate operational risks, ensuring smoother project execution.

What is a Remote Aerial Camera Operator?

A Remote Aerial Camera Operator is a professional responsible for controlling cameras mounted on drones or other aerial vehicles to capture footage or photographs from the air. They use remote controls and specialized software to maneuver the camera and drone, ensuring stable and high-quality images or videos. These operators often work in industries like film, television, real estate, surveying, and events, providing unique perspectives that are difficult or impossible to achieve with traditional ground-based cameras. Strong technical skills, attention to detail, and knowledge of aviation regulations are essential for this role.

What is the difference between Remote Aerial Camera Operator vs Drone Pilot?

AspectRemote Aerial Camera OperatorDrone Pilot
CertificationsFAA Part 107 certification, camera operation trainingFAA Part 107 certification, drone flying skills
Work EnvironmentRemote-controlled aerial filming, on-location shootsFlying drones for filming, inspections, or surveys
Industry UsageFilm, television, advertising, aerial photographyFilming, surveying, inspection, mapping

Remote Aerial Camera Operators and Drone Pilots often share certifications and work environments, focusing on aerial filming. However, Remote Aerial Camera Operators specialize in operating camera equipment remotely, while Drone Pilots primarily focus on flying the drone itself. Both roles are essential in aerial media production, with overlapping skills but distinct primary responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Aerial Camera Operator, and why are they important?

To thrive as a Remote Aerial Camera Operator, you need expertise in drone piloting, camera operation, and a solid understanding of aerial cinematography, often supported by relevant certifications such as an FAA Part 107 Remote Pilot Certificate. Familiarity with drone control systems, GPS navigation software, and advanced camera equipment is essential. Attention to detail, spatial awareness, and effective communication are key soft skills for capturing quality footage and collaborating with creative teams. These competencies ensure safe, legal, and visually compelling aerial content in diverse production environments.
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Helpdesk Support

Acusensus United States

East Hartford, CT • Remote

$19.75 - $26.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Job description

About us
Acusensus pioneers intelligent road safety enforcement solutions that can be rapidly deployed to address road safety challenges. Our mission is simple: changing behaviours, saving lives. Using advanced AI and hardware technology, we deliver fixed-location, trailer-based, and vehicle-based enforcement solutions for governments across Australia, the US, the UK, and New Zealand. Founded in 2018, we've grown into a genuinely global technology company - and we're looking for people who want their work to matter.

About the role
You'll be the frontline of our Help Desk operation, supporting a 24/7 roster and ensuring our enforcement technology stays online, accurate, and ready to deliver prosecutable evidence when it matters.

What you'll do:

  • Provide day-to-day Help Desk services and escalate unresolved issues to the appropriate point of contact.
  • Monitor alarms and system performance indicators across deployed assets.
  • Deliver remote support for trailer and vehicle setup and certification operations.
  • Troubleshoot remote camera systems and manage L1 responses, from power cycling to database changes.
  • Document responses and findings clearly for L2 escalation.
  • Support onboarding and training of new Help Desk team members.
  • Maintain accurate records and contribute ideas to improve Help Desk processes.

Requirements

About you
You're organised, technically curious, and calm under pressure and known as someone who genuinely enjoys solving problems and keeping systems running.

You'll bring:

  • Minimum 3 years of help desk or technical support experience.
  • Technical proficiency in Help Desk requirements and methodologies.
  • Experience with remote troubleshooting and day-to-day support workflows.
  • Experience working with ticketing systems.
  • Experience supporting operations teams and field road safety trailer operators.
  • Motivation and drive with a passion for delivering a high level of service.
  • Availability to work rotating shifts.
  • Strong active listening, attention to detail, and problem-solving skills.
  • Well-developed interpersonal and communication skills.
  • Solid numerical and analytical ability.
  • Eligibility to work in the United States.
  • Willingness to undergo pre-employment checks.

Desirable:

  • Experience supporting hardware-connected systems such as cameras or vehicles.
  • Experience with Linux operating systems.
  • Experience with AWS.
  • Willingness to learn basic electrical/mechanical assembly and repairs.

A quick note on the realities of the role: this position supports a 24/7 operation, so early mornings, evenings, or weekend work will come up.

Benefits

Why join us?

Work that saves lives
You'll keep the Help Desk running behind Acusensus's road safety enforcement solutions deployed across the US to reduce road fatalities and injuries.

Hands-on technical variety
From remote camera troubleshooting to trailer/vehicle setup support and database changes, no two shifts look the same and you'll build real technical depth in Linux and AWS environments along the way.

Benefits

  • Medical, dental and vision
  • 401k
  • PTO starting at 10 days per year

Ready to be part of our mission? Apply now.
Visit www.acusensus.com.au/careers or submit your application directly through this advertisement. If you have any questions or would like to discuss the role in greater detail, please email careers@acusensus.com.


Acusensus is building a diverse and inclusive workplace where everyone feels valued, respected, and empowered to drive positive change. We're committed to fostering an environment where creativity and authenticity are celebrated. No matter your background, if you're passionate about making a difference, we encourage you to apply.