2

Remote Advocate Jobs in Washington (NOW HIRING)

next page

Showing results 1-20

Remote Advocate information

How does a remote advocate effectively build trust and rapport with clients without in-person interactions?

Remote Advocates often rely on digital communication methods such as video calls, phone calls, and emails to connect with clients. Building trust in a remote setting requires active listening, prompt follow-ups, clear communication, and a strong sense of empathy. Many organizations provide virtual training to help advocates develop these digital relationship-building skills. Additionally, Remote Advocates often use secure communication platforms to ensure client confidentiality, which helps foster a safe and supportive environment.

What is the difference between Remote Advocate vs Customer Support Specialist?

AspectRemote AdvocateCustomer Support Specialist
Required CredentialsCommunication skills, empathy, sometimes certifications in customer serviceCommunication skills, customer service experience, sometimes certifications in support tools
Work EnvironmentRemote, often flexible hours, home-basedRemote or on-site, depending on company, may include shift work
Employer & Industry UsageUsed in advocacy, nonprofit, healthcare, and customer-centric companiesCommon across retail, tech, telecom, and service industries

Remote Advocates focus on representing organizations' interests, providing support, and promoting brand loyalty, often requiring strong communication and empathy. Customer Support Specialists handle direct customer inquiries, troubleshooting, and issue resolution. While both roles are customer-facing and often remote, Remote Advocates emphasize advocacy and relationship-building, whereas Customer Support Specialists focus on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a remote advocate, and why are they important?

To thrive as a Remote Advocate, you generally need strong communication skills, a background in customer service or advocacy, and at least a high school diploma or equivalent. Familiarity with CRM software, virtual communication tools, and ticketing systems is often required. Excellent problem-solving, empathy, and self-motivation are crucial soft skills for building trust and effectively supporting clients remotely. These abilities are vital to ensure responsive, personalized assistance and maintain positive client relationships from a remote environment.

What is a remote advocate?

A Remote Advocate is a professional who provides support, guidance, or representation for clients or customers from a remote location, typically working via phone, email, or online chat. Their role may involve assisting clients with services, resolving issues, advocating for client needs, or helping navigate systems such as healthcare, legal, or customer support. Remote Advocates often work for organizations that serve a widespread client base, allowing them to offer assistance without requiring in-person meetings. This role requires strong communication skills, empathy, and the ability to work independently with technology. Remote Advocates are commonly found in industries like healthcare, social services, legal aid, and customer service.
What are the most commonly searched types of Advocate jobs in Washington? The most popular types of Advocate jobs in Washington are:
What cities in Washington are hiring for Remote Advocate jobs? Cities in Washington with the most Remote Advocate job openings:
Infographic showing various Remote Advocate job openings in Washington as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 16% Part Time, and 8% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Place-Based State Advocate, Environmental Health

Natural Resources Defense Council, Inc.

Washington, DC โ€ข On-site, Remote

Full-time

Re-posted 2 days ago


Job description

NRDC (the Natural Resources Defense Council) works to safeguard the Earth, its people, its plants and animals, and the natural systems on which all life depends. NRDC combines the power of more than 3 million members and online activists with the expertise of some 800 policy advocates, lawyers, scientists, and communication experts to confront the climate crisis, protect nature, ensure the rights of all people to clean air, clean water, and healthy communities.  As an international nonprofit environmental organization, NRDC is working to address the worldโ€™s most urgent environmental challenges, and advance innovative, science-based, and enforceable solutions.  

Since our founding in 1970, NRDC has helped craft and deliver many of Americaโ€™s foundational environmental laws, including the Clean Air Act, Clean Water Act and Safe Drinking Water Act. Today, we continue to lead in advancing and defending strong environmental protections at the local, state, federal and international levels, as well as through the marketplace. Our team works across the United States and around the world, from offices in Chicago, Los Angeles, New York City, San Francisco, and Washington, D.C., as well as in Beijing, and New Delhi (a subsidiary of NRDC India Pvt. Ltd.).  

Supported by our members and online activists, NRDC is driving impactful solutions that confront the climate crisis, defend nature and safeguard public health acrossAsia, Africa, and the Americas. At NRDC, we believe lasting change happens when people bring their talent, passion, and expertise together for a common purpose: to build a cleaner, healthier, and more resilient world. Learn more at nrdc.org

POSITION SUMMARY  

NRDCโ€™s Environmental Health Department seeks a State Advocate based in Richmond, Virginia to advance state and regional environmental health priorities, with a focus on climate adaptation and drinking water. This role centers on policy development, coalition-building, and advocacy primarily in Virginia, with occasional engagement across the broader Southeastern region.

The State Advocate will advance NRDCโ€™s state and regional environmental health priorities with a focus on climate adaptation and drinking water. This role centers on policy development, coalition-building, and advocacy primarily in Virginia, with occasional engagement across the broader Southeastern region. They will create and foster relationships with community, environmental justice, and advocacy organizations, as well as with state and local policymakers and agencies, to develop and drive forward policy and other change initiatives.
This is a limited term, two-year position. This a remote role, with an expectation to be based in or near Richmond, Virginia. Occasional travel within the Southeastern United States and to NRDC offices is required.

The position you are applying for is part of the bargaining unit represented by The Washington Baltimore News Guild (WBNG / The Newsguild-CWA Local 32035).   


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the following essential functions:  

  • Develop, build support for and advance state-level laws and policies that protect communities from climate change and environmental health risks through a lens of equity and justice. Key focus areas include climate risk reduction, homeowner insurance reform, and water affordability.
  • Achieve local- and state-level goals across the Environmental Health Departmentโ€™s portfolio, including promoting air quality, eliminating toxic chemicals from consumer products, and fighting fossil fuel development in the Southeastern United States.
  • Build and sustain partnerships with communities most affected by environmental and climate injustices, including Black, Indigenous, and other people of color, as well as low-income and rural communities, leveraging such collaboration towards development of and driving forward of policy and other change initiatives.
  • Effectively collaborate with an internal cross-functional team, as well as a wide range of allies, including environmental organizations, consumer and public-interest advocates, labor and faith communities, and state and local decision-makers and elected officials to advance a diverse portfolio of policy initiatives.
  • Represent NRDC with professionalism and sound judgment in coalitions, public forums, and media engagements, including partnering with the Communications team to respond to media requests and develop advocacy materials to amplify NRDCโ€™s message.
  • Provide written and oral advocacy to further NRDCโ€™s priorities with the General Assembly, the executive branch, and state agencies;
  • Conduct policy research and analysis to develop and support positions.
  • In partnership with the Southeast Regional Director and other staff, set strategic goals and priorities, budgets, and timelines, and deploy consultants and partners to meet project timelines and objectives.
  • Effectively partner and contribute to a strong and collegial team that is focused on collaboration, approaches advocacy with innovation and optimism, and is committed to leveraging the full range of expertise within NRDC and among its partners to drive change.

The above list of duties is not comprehensive but generally demonstrates the types of matters under this positionโ€™s responsibility. Other duties may be assigned. 


Minimum Education & Experience:   

  • Bachelorโ€™s degree in relevant field  
  • At least five years of professional experience in environmental or related policy work, including a minimum of two years working in Virginia.
  • Demonstrated experience working with environmental justice organizations and frontline or marginalized communities.
  • A masterโ€™s degree or other advanced degree is preferred but not required; equivalent experience will be considered.

Skills and Competencies

  • Strong commitment to public-interest advocacy and NRDCโ€™s mission, values, and diversity, equity, and inclusion principles.
  • Proven ability to navigate complex stakeholder environments, build consensus, and advance policy goals within coalitions and partners that reach beyond the traditional environmental community.
  • Knowledge of, or strong interest in, affordability policies especially as it pertains to drinking water protection and climate adaptation issues, with the ability to quickly learn and apply NRDC policy priorities.
  • Excellent written and verbal communication skills, including media and public-facing advocacy.
  • Ability and willingness to register as a state lobbyist.
  • Ability to travel occasionally (approximately 10 percent of work time).
  • Experience working collaboratively across internal teams and with external partners.

PHYSICAL DEMANDS   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position within the described work environment. 

Frequently: Perform desk-based computer tasks 

Frequently: Ability to interact and communicate with employees and others as necessary 

Frequently:  Attend planned meetings and collaborate with management and coworkers 

Occasionally: Ability to attend events and activities in the office or offsite  

Work is sometimes performed primarily in office.  The noise level in the work environment is usually quiet in office settings and moderate in other situations.  Hours of employment may sometimes require working flexible and/or longer hours, including nights and weekends, when necessitated by projects. The job includes work-related situations such as those involving challenging, important, urgent, time-sensitive, or multiple matters. 

NRDC is committed to advancing diversity, equity, and inclusion, both in our work and in our workplace. We believe that celebrating and actively welcoming diverse voices and perspectives is essential to solving the planet's most pressing environmental problems, and we encourage applications from candidates whose identities have been historically under-represented in the environmental movement. 

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, gender, gender identity or expression, marital status, sexual orientation, national origin, citizenship, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.  

We offer competitive salaries, excellent benefits, and a supportive working environment. Salary is based on a nonprofit scale and is commensurate with skills and experience. Internal equity will be reviewed and considered to determine a final offer. For this position, the salary range is $115,000 to $130,000.  

<