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Remote Adobe Customer Service Jobs in Raleigh, NC

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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All JobsAdobe Customer Service JobsRemote Adobe Customer Service JobsRemote Adobe Customer Service Jobs in Raleigh, NC

Remote Adobe Customer Service information

See Raleigh, NC salary details

$11

$19

$28

How much do remote adobe customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote adobe customer service in Raleigh, NC is $19.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.01 per hour, depending on experience, location, and employer.

What is the difference between Remote Adobe Customer Service vs Remote Technical Support Specialist?

AspectRemote Adobe Customer ServiceRemote Technical Support Specialist
Required CredentialsCustomer service experience, Adobe product knowledgeTechnical certifications, IT or software support background
Work EnvironmentHome office, customer interaction via chat, email, phoneHome office, troubleshooting technical issues
Employer & Industry UsageAdobe, software & creative industriesIT companies, software providers
Common Search & Comparison IntentCustomer service roles involving Adobe productsTechnical troubleshooting roles for software products

Remote Adobe Customer Service focuses on assisting customers with Adobe products through communication channels, emphasizing customer satisfaction. In contrast, Remote Technical Support Specialists handle technical issues, troubleshooting software problems. Both roles often require related knowledge of software, but the technical support role demands more technical certifications and troubleshooting skills.

Does Adobe have customer service?

Adobe provides customer service through various channels, including online chat, phone support, and a help center. For roles like Remote Adobe Customer Service, employees assist users with technical issues, account management, and product inquiries using Adobe’s support tools and resources.

Does Adobe hire remote workers?

Adobe offers remote customer service positions, including roles that involve supporting Adobe products and services. These jobs often require strong communication skills, familiarity with Adobe tools, and the ability to work independently in a virtual environment.

What are popular job titles related to Remote Adobe Customer Service jobs in Raleigh, NC?

For Remote Adobe Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Adobe Customer Service jobs in Raleigh, NC look for?

The top searched job categories for Remote Adobe Customer Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Adobe Customer Service jobs?

Cities near Raleigh, NC with the most Remote Adobe Customer Service job openings:

Remote Adobe Customer Service jobs near you
Infographic showing various Remote Adobe Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,768 per year, or $19.1 per hour.

Customer Service Advocate

Cary, NC • Remote

Marpai Administrators LLC
See more jobs at Marpai Administrators LLCexternal

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Marpai Administrators is a technology company transforming the Third-Party Administration sector serving employers with self-funded health plans. Marpai Administrators (“Marpai”) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes. 
 
ABOUT THE POSITION:
The Customer Service Advocate is responsible for ensuring Marpai Administrators' interactions are executed at all levels for our clients, members, and providers. This position is responsible for the resolution of all incoming interactions.  The Customer Service Advocate will be interacting with members, providers, and vendors through phone, fax, email, SMS, and chat. 
 
WHAT YOU WILL BE DOING: 
  • Handle incoming interactions received from members, providers, and vendor contacts within defined service protocols.
  • Resolve member and provider issues concerning eligibility, benefits, and claims.
  • Outbound interactions with members and providers following up on a task.
  • Educating and counseling members and providers:
  1. Eligibility Information 
  2. Benefit Information 
  3. Pre-Certification Information
  4. Claim Information
  5. Doctor and/or Facility Network Validation  
  • Outbound interactions with providers to ensure Pre-Certification/Authorization is completed.
  • Work closely with the claims department to ensure claims are accurately processed.
  • Create and document CRM to precisely communicate with the members and providers.
  • Provide excellent verbal communication utilizing company resources.
  • Recommend network providers, wellness programs, and additional employer-offered benefits.
  • Anticipate customer needs, following up with previous customers to offer additional information and service.
  • Training completed 100% Online.
  • Other duties as assigned 
WHAT DO YOU NEED
  • Minimum of 3 years of Customer Service experience in a call center is required.
  • Ability to communicate with all levels of people to illustrate superior professionalism.
  • Excellent written communication and documentation skills.
  • Ability to manage multiple projects to a successful conclusion.
  • Analytical ability to research and deal with situations where limited standardization exists.
  • Attention to detail with the ability to prioritize and meet deadlines.
  • Must have basic knowledge of all desktop computer applications such as MS Office including Outlook, Word, Excel, PowerPoint, and Adobe Reader.
  • Ability to adapt and be flexible in a variety of situations.
  • Ability to multitask and possess strong time management skills.
  • Medical terminology and/or insurance experience.
  • Experience in a fast pace, high call volume environment.
  • HS Diploma, college a plus
 WORK REQUIREMENTS:
  • Fast paced, dynamic work environment requiring the ability to be adaptive, innovative and flexible
  • Travel minimal
 WHY WORK AT MARPAI?  
We have great benefits: 
  • Generous PTO
  • Medical and Prescription 
  • EAP 
  • FSA / HSA / Dependent Care
  • Dental 
  • Vision 
  • Life and Disability 
  • STD/LTD
  • Voluntary Benefits: Critical Illness, Accident, Hospital
  • 401k with Employer Match
  • LegalShield
  • Identity Theft Protection
 
Marpai is an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
 

This is a remote position.