Job Title Clinical Account Representative, CardioMEMS - Seattle, WA Working at Abbott At Abbott ... Provide technical troubleshooting for remote monitoring issues and workflow challenges, escalating ...
Job Title Clinical Account Representative, CardioMEMS - Seattle, WA Working at Abbott At Abbott ... Provide technical troubleshooting for remote monitoring issues and workflow challenges, escalating ...
Job Title Clinical Account Representative, CardioMEMS - Seattle, WA Working at Abbott At Abbott ... Provide technical troubleshooting for remote monitoring issues and workflow challenges, escalating ...
Job Title Clinical Account Representative, CardioMEMS - Seattle, WA Working at Abbott At Abbott ... Provide technical troubleshooting for remote monitoring issues and workflow challenges, escalating ...
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Remote Account Representative information
See Renton, WA salary details
$29.2K - $36K
10% of jobs
$36K - $42.7K
9% of jobs
$45.7K is the 25th percentile. Wages below this are outliers.
$42.7K - $49.5K
16% of jobs
$49.5K - $56.2K
13% of jobs
The median wage is $58.5K / yr.
$56.2K - $63K
10% of jobs
$63K - $69.7K
7% of jobs
$69.7K - $76.5K
11% of jobs
$76.8K is the 75th percentile. Wages above this are outliers.
$76.5K - $83.2K
11% of jobs
$83.2K - $90K
10% of jobs
$90K - $96.7K
2% of jobs
$96.7K - $103.5K
3% of jobs
$29.2K
$63.5K
$103.5K
How much do remote account representative jobs pay per year?
What is a Remote Account Representative job?
A Remote Account Representative is responsible for managing client accounts, building relationships, and ensuring customer satisfaction—all while working remotely. They handle customer inquiries, process orders, and provide support to meet sales and retention goals. Strong communication and organizational skills are essential for success in this role. Depending on the company, they may also be responsible for cold calling, upselling, or troubleshooting client issues.
What are the key skills and qualifications needed to thrive in the Remote Account Representative position, and why are they important?
To thrive as a Remote Account Representative, you need strong communication skills, customer relationship management abilities, and experience in sales or account management, usually supported by a high school diploma or higher. Familiarity with CRM software such as Salesforce, proficiency in virtual meeting tools, and basic data entry are commonly required. Excellent time management, self-motivation, and problem-solving skills help individuals stand out in this remote setting. These competencies ensure effective client engagement, efficient workflow management, and the ability to meet or exceed targets from a remote environment.
What are some common challenges faced by Remote Account Representatives, and how can these be overcome?
One common challenge for Remote Account Representatives is maintaining clear and consistent communication with clients and team members due to the virtual nature of the role. It can also be difficult to stay organized and motivated without direct in-person supervision or support. To overcome these challenges, it’s important to establish a routine, use digital collaboration tools effectively, and proactively schedule check-ins with clients and colleagues. Successful representatives often leverage CRM systems to track interactions and set reminders for follow-ups, ensuring they can deliver excellent customer service and meet sales goals.

Full-time
Medical, Retirement, PTO
Posted 17 days ago
Abbott rating
7.9
Based on 136 frontline employees who took The Breakroom Quiz
154th of 527 rated manufacturers
Job description
Job Title
Clinical Account Representative, CardioMEMS - Seattle, WA
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
An excellent retirement savings plan with high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Heart Failure
In Abbott's Heart Failure (HF) business, we're developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.
The Clinical Account Representative (CAR) supports the growth of CardioMEMS by driving utilization, supporting key accounts, and delivering education and technical support. This is a sales-forward role focused on account development, workflow optimization, and expanding access to the therapy. The CAR operates at the intersection of clinical expertise, relationship management, and commercial execution, ensuring that CardioMEMS is successfully integrated into heart failure care pathways and delivers measurable patient and economic value.
WHAT YOU'LL DO
1. Sales & Customer Engagement
Serve as the primary point of contact for highvolume, established accounts, ensuring seamless onboarding and patient monitoring workflows.
Achieve assigned sales and utilization targets within defined accounts.
Execute actionable quarterly business plans with clear activity goals and growth drivers.
Conduct routine account checkins to review program performance, identify barriers, and uncover new opportunities.
Deliver product demonstrations and participate in educational meetings to drive adoption and expand utilization.
Provide competitive insights, including customer feedback and market intelligence.
Provide coverage for Territory Managers during PTO, meetings, and peak demand periods.
2. Account Management
Maintain CRM documentation for key accounts, including activity notes, opportunities, and followups.
Build and sustain strong relationships with physicians, APPs, HF clinics, and administrators.
Conduct quarterly account reviews in collaboration with Territory Manager to support program health, patient volume trends, and operational needs.
Support the execution of workflow optimizations to improve patient identification, onboarding, and monitoring processes.
3. Technical & Clinical Support
Provide technical troubleshooting for remote monitoring issues and workflow challenges, escalating as needed.
Offer procedural case support occasionally for broader territory, focusing on priority accounts.
Support training and education for new clinical staff, HF clinics, and administrators.
Participate in product inservices and support clinical data collection as needed.
Continue developing strong product, HF, and CardioMEMS competency.
4. Compliance & Collaboration
Adhere to all FDA, regulatory, and company quality requirements.
Maintain accurate documentation of sales activities, account plans, expenses, and clinical interactions.
Collaborate effectively with Territory Managers, Marketing, Professional Education, Clinical Specialists, and sales leadership.
Maintain professional, compliant, and positive communication with all hospital and internal stakeholders.
EDUCATION AND EXPERIENCE YOU'LL BRING
Required
Bachelor's degree (Business, Life Sciences, Engineering, or related).
Experience: 2-4 years in medical device or healthcare (inside or field).
Demonstrates consultative selling skills, including uncovering needs, asking strategic questions, and positioning solutions that drive utilization growth.
Track record of 100% to goal in the most recent performance year.
Account-facing experience with clinicians and administrators (e.g., HF clinics, service line leaders).
Proficiency with CRM (Salesforce preferred), Excel/analytics, and PowerPoint.
Comfortable delivering clinical/technical presentations to audiences of 10-50 stakeholders.
Preferred
Knowledge of reimbursement landscape and payment pathways (highly preferred).
Experience at top MedTech organizations (highly preferred).
1-2 years of commercial experience.
Experience in Cardiology/HF/EP/Structural Heart or remote monitoring.
Prior involvement in value analysis or committeebased selling.
Familiarity with Cath lab/OR workflows; basic procedural support experience.
Apply Now
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.
The base pay for this position is
$68,000.00 - $136,000.00In specific locations, the pay range may vary from the range posted.
JOB FAMILY:Support ServicesDIVISION:HF Heart FailureLOCATION:United States of America : RemoteADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 25 % of the TimeMEDICAL SURVEILLANCE:Not ApplicableSIGNIFICANT WORK ACTIVITIES:Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipmentAbbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf