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Remote Access Point Representative Jobs in Washington

Maximus

Customer Service Representative - Help Desk (Temp)

VA · On-site +1

$17 - $21.75/hr

... millions access vital healthcare information and benefits. This position is fully remote ... The Helpdesk is the central point for Providers to report problems and seek assistance with problem ...

Aretum

Tier III Support Technician

Arlington, VA · On-site +1

... point for complex end-user technology issues across Windows, macOS, iOS, and Android environments ... Troubleshoot remote access tools, virtual support sessions, and VPN connectivity for end users.

Aretum

Tier III Support Technician

Arlington, VA · Remote

... point for complex end-user technology issues across Windows, macOS, iOS, and Android environments ... Troubleshoot remote access tools, virtual support sessions, and VPN connectivity for end users.

Aretum

Tier I Support Technician - Senior

Arlington, VA · On-site +1

Serve as an escalation point for difficult, sensitive, or executive-level support issues and ... At least one year of experience supporting remote access tools such as Cisco AnyConnect. * At least ...

TekSynap

Principal Solutions Architect

Reston, VA · Remote

... band access for remote posts, and classified network environments. * Integrate Zero Trust ... representative of those an employee encounters while performing the essential functions of the job.

Paragone Solutions, Inc.

Jr. Azure Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

Serve as a primary point of contact for troubleshooting and resolving hardware, software, and ... Support and troubleshoot VPN, firewall, and remote access solutions to ensure secure connectivity ...

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Remote Access Point Representative information

What is the difference between Remote Access Point Representative vs Customer Support Specialist?

AspectRemote Access Point RepresentativeCustomer Support Specialist
CredentialsBasic technical certifications, customer service skillsCustomer service experience, communication skills
Work EnvironmentRemote, technical support settingRemote or on-site, customer service environment
Industry UsageTelecommunications, network servicesVarious industries including tech, retail, services
Search/Comparison IntentTechnical support, network access rolesCustomer service, client support roles

The Remote Access Point Representative primarily focuses on technical support related to network access and connectivity, requiring technical certifications and working in telecommunications environments. In contrast, Customer Support Specialists handle broader customer inquiries across various industries, emphasizing communication skills. While both roles are remote and customer-focused, their technical depth and industry specifics differ.

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Remote Access Point Representative jobs near you

Secure Remote Access Engineer

Booz Allen Hamilton, Inc.

Mclean, VA • On-site, Remote

$77K - $176K/yr

Full-time, Part-time

Medical, Life, Retirement, PTO

Posted 6 days ago

Booz Allen Hamilton rating

8.8

Company rating: 8.8 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

13th of 72 rated business consultants

Job description


Remote Work:
No
Job Number:
R0245674
Location:
McLean,VA,US
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Secure Remote Access Engineer
The Opportunity:
Support the company's secure remote access group within the broader Application Delivery Networking team by implementing, maintaining, and troubleshooting enterprise remote access solutions. Assist in deploying solutions based on Zero Trust principles, including ZTNA and SASE, while helping ensure compliance and reliability across hybrid and cloud environments. Work under the guidance of senior engineers to resolve issues, support automation efforts, and follow established operational procedures. Collaborate with security, network, and application teams, maintain documentation, and stay current with emerging technologies related to Zero Trust operations. Due to the nature of work performed within this facility, U.S. citizenship is required.
You Have:
  • 2+ years of experience with enterprise remote access, VPN, or Zero Trust technologies
  • Experience supporting or working within technical teams
  • Experience with remote access monitoring, logging, and troubleshooting tools
  • Knowledge of Zero Trust Network Access (ZTNA) principles and technologies
  • Knowledge of SASE platforms and cloud-delivered security services
  • Knowledge of networking concepts, including TCP/IP, routing fundamentals, firewall policies, and identity-based access controls
  • Ability to follow operational procedures and support compliance with security policies
  • Ability to travel up to 10% of the time
  • HS diploma or GED

Nice If You Have:
  • Experience with ZTNA or SASE vendors, such as Zscaler, Palo Alto Prisma Access, Versa SASE, Netskope, or Cato Networks
  • Experience in federal or regulated environments
  • Experience with cloud platforms, such as AWS, Azure, or Google Cloud, in hybrid network deployments
  • Knowledge of compliance frameworks, such as FedRAMP, NIST 800-53, FISMA, and security maturity models, such as CMMC
  • Knowledge of multi-factor authentication (MFA), SAML authentication, endpoint security, and identity provider integration, such as Azure AD, Entra ID, or Ping

Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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About Booz Allen Hamilton

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Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914

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