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Remote Access Point Representative Jobs in Federal Way, WA

Globe Life Insurance

Be Seen First

Remote Customer Sales and Support Representative (Entry-Level)

Seattle, WA · Remote

$60K - $80K/yr

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada ... As part of our team, you'll have access to: * 100% remote work * Qualified leads provided - no cold ...

Globe Life Insurance

Be Seen First

Remote Customer Sales and Support Representative (Entry-Level)

Seattle, WA · Remote

$60K - $80K/yr

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada ... As part of our team, you'll have access to: * 100% remote work * Qualified leads provided - no cold ...

Globe Life Insurance

Be Seen First

Remote Customer Sales and Support Representative (Entry-Level)

Seattle, WA · Remote

$60K - $80K/yr

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada ... As part of our team, you'll have access to: * 100% remote work * Qualified leads provided - no cold ...

Pierre Strand

Remote Sales Person

Federal Way, WA · On-site +1

Responsibilities of a Sales Representative: * Proactively identifying and engaging potential ... No more cold calling; we provide access to the best leads allowing you to concentrate on closing ...

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Remote Access Point Representative information

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How much do remote access point representative jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote access point representative in Federal Way, WA is $23.87, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Remote Access Point Representative vs Customer Support Specialist?

AspectRemote Access Point RepresentativeCustomer Support Specialist
CredentialsBasic technical certifications, customer service skillsCustomer service experience, communication skills
Work EnvironmentRemote, technical support settingRemote or on-site, customer service environment
Industry UsageTelecommunications, network servicesVarious industries including tech, retail, services
Search/Comparison IntentTechnical support, network access rolesCustomer service, client support roles

The Remote Access Point Representative primarily focuses on technical support related to network access and connectivity, requiring technical certifications and working in telecommunications environments. In contrast, Customer Support Specialists handle broader customer inquiries across various industries, emphasizing communication skills. While both roles are remote and customer-focused, their technical depth and industry specifics differ.

What are popular job titles related to Remote Access Point Representative jobs in Federal Way, WA? For Remote Access Point Representative jobs in Federal Way, WA, the most frequently searched job titles are:
What job categories do people searching Remote Access Point Representative jobs in Federal Way, WA look for? The top searched job categories for Remote Access Point Representative jobs in Federal Way, WA are:
What cities near Federal Way, WA are hiring for Remote Access Point Representative jobs? Cities near Federal Way, WA with the most Remote Access Point Representative job openings:
Remote Access Point Representative jobs near you
Call Center Patient Services Representative (Remote)

Call Center Patient Services Representative (Remote)

Cardiac Study Center

Tacoma, WA • Remote

$21.31 - $38.59/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Patient Services Representative (Call Center) Cardiology Scheduling

Cardiac Study Center / Pulse Heart Institute
Tacoma, WA
Full-Time | MondayFriday | No Weekends or Holidays
Hybrid: Remote after 90-day in-person training

About Us

Cardiac Study Center (CSC) has partnered with Pulse Heart Institute to deliver trusted outpatient cardiology care throughout the Puget Sound region for over 50 years. In 2016, CSC joined with MultiCare Health System to form Pulse Heart Institutebringing together clinical excellence, innovation, research, and education to improve heart health in our communities.

We serve patients across general and specialty cardiology, including Heart Failure, Vascular, Electrophysiology & Device, and Nuclear Imaging.

Why You'll Love Working With Us
  • MondayFriday schedule no weekends or holidays
  • Remote flexibility after 90-day training period
  • Exposure to multi-specialty cardiology workflows
  • Stable, mission-driven healthcare organization
  • Supportive leadership and collaborative team culture
  • Growth opportunities within scheduling, referral coordination, and broader healthcare operations
About the Role

As a Patient Services Representative (Call Center), you serve as the first point of contact for many of our cardiology patients. Your work directly impacts patient access to care, provider workflow efficiency, and the overall experience of our clinics.

In this role, you will coordinate patient scheduling, respond to inquiries with professionalism and empathy, and ensure appointment accuracy based on provider preferences and clinical needs. You will play a critical part in maintaining efficient scheduling operations while upholding compliance standards and delivering exceptional service.

This is a high-volume, detail-oriented role ideal for individuals who thrive in structured environments and enjoy helping patients navigate their care.

Day-to-Day ResponsibilitiesScheduling & Access Coordination
  • Schedule new and returning cardiology patient appointments
  • Maintain provider schedules according to established guidelines and preferences
  • Ensure accuracy of patient demographics and appointment details
  • Reschedule appointments and manage cancellations as needed
Patient Communication
  • Answer inbound calls in a professional and patient-centered manner
  • Address patient questions or route inquiries to appropriate departments
  • Coordinate communication between patients, providers, and internal teams
Compliance & Documentation
  • Adhere to HIPAA and OSHA standards at all times
  • Maintain accurate documentation in EMR systems
  • Follow internal scheduling protocols and quality standards
Coverage Support
  • Provide cross-coverage support across clinic locations as needed
What You'll Need to SucceedMinimum Qualifications
  • 2 years of customer service experience
  • Strong verbal communication skills
  • Ability to manage multiple tasks in a fast-paced call environment
  • High attention to detail and organizational skills
Preferred Qualifications
  • 1 year of healthcare experience (preferred but not required)
  • Experience in medical scheduling or call center environments
  • Familiarity with EMR systems
Work Environment
  • Schedule: Full-time, 40 hours/week
  • Shift: 8-hour shifts, MondayFriday
  • Training: 90-day in-person training period in Tacoma
  • Remote Eligibility: Fully remote after successful completion of training
  • Work Setting: Combination of office and remote work
Pay & Benefits

Cardiac Study Center / Pulse Heart Institute offers a comprehensive benefits package, including:

  • Medical, dental, and vision coverage
  • Retirement benefits
  • Paid time off
  • Competitive compensation

Pay Range: $21.31 $38.59/hour

Compensation is determined based on experience, skill set, and relevant education or certifications, consistent with internal equity and pay transparency standards.

Join Our Team

If you're passionate about helping patients access timely cardiac care and thrive in a structured, team-driven environment, we'd love to hear from you.

Requisition ID: 0100Y