ZipRecruiter

Log In

2

Remote Access Point Representative Jobs in Federal Way, WA

Archgroup

Account Manager

Home, WA · On-site +1

$58K - $75K/yr

... industry events. 5. Represent Arch at client meetings, regional and state conferences ... Point; Familiaritywith andhigh levelof comfort using remote access tools (VPN) and Salesforce.com ...

Archgroup

Account Manager

Home, WA · On-site +1

$58K - $75K/yr

... industry events. 5. Represent Arch at client meetings, regional and state conferences ... Point; Familiaritywith andhigh levelof comfort using remote access tools (VPN) and Salesforce.com ...

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative (100% Remote)

Tacoma, WA · Remote

$60K - $80K/yr

Entry Level Customer Sales Representative (100% Remote) Remote | United States & Canada ... From the beginning, you'll have access to: * Qualified leads -- connect with people who have ...

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative (100% Remote)

Seattle, WA · Remote

$60K - $80K/yr

Entry Level Customer Sales Representative (100% Remote) Remote | United States & Canada ... From the beginning, you'll have access to: * Qualified leads -- connect with people who have ...

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative (100% Remote)

Seattle, WA · Remote

$60K - $80K/yr

Entry Level Customer Sales Representative (100% Remote) Remote | United States & Canada ... From the beginning, you'll have access to: * Qualified leads -- connect with people who have ...

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative (100% Remote)

Tacoma, WA · Remote

$60K - $80K/yr

Entry Level Customer Sales Representative (100% Remote) Remote | United States & Canada ... From the beginning, you'll have access to: * Qualified leads -- connect with people who have ...

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative (100% Remote)

Seattle, WA · Remote

$60K - $80K/yr

Entry Level Customer Sales Representative (100% Remote) Remote | United States & Canada ... From the beginning, you'll have access to: * Qualified leads -- connect with people who have ...

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative (100% Remote)

Tacoma, WA · Remote

$60K - $80K/yr

Entry Level Customer Sales Representative (100% Remote) Remote | United States & Canada ... From the beginning, you'll have access to: * Qualified leads -- connect with people who have ...

ECP

Customer Support Representative (Remote)

Seattle, WA · Remote

$19.25 - $24.75/hr

Role Overview As a Customer Support Representative at ECP, you serve as the first point of contact ... A remote work environment that is compliant with cybersecurity and other company workplace policies

Pierre Strand

Remote Sales Person

Federal Way, WA · On-site +1

Responsibilities of a Sales Representative: * Proactively identifying and engaging potential ... No more cold calling; we provide access to the best leads allowing you to concentrate on closing ...

next page

Showing results 1-20

All JobsAccess Point Representative JobsRemote Access Point Representative JobsRemote Access Point Representative Jobs in Federal Way, WA

Remote Access Point Representative information

See Federal Way, WA salary details

$16

$23

$32

How much do remote access point representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote access point representative in Federal Way, WA is $23.87, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Remote Access Point Representative vs Customer Support Specialist?

AspectRemote Access Point RepresentativeCustomer Support Specialist
CredentialsBasic technical certifications, customer service skillsCustomer service experience, communication skills
Work EnvironmentRemote, technical support settingRemote or on-site, customer service environment
Industry UsageTelecommunications, network servicesVarious industries including tech, retail, services
Search/Comparison IntentTechnical support, network access rolesCustomer service, client support roles

The Remote Access Point Representative primarily focuses on technical support related to network access and connectivity, requiring technical certifications and working in telecommunications environments. In contrast, Customer Support Specialists handle broader customer inquiries across various industries, emphasizing communication skills. While both roles are remote and customer-focused, their technical depth and industry specifics differ.

What are popular job titles related to Remote Access Point Representative jobs in Federal Way, WA? For Remote Access Point Representative jobs in Federal Way, WA, the most frequently searched job titles are:
What job categories do people searching Remote Access Point Representative jobs in Federal Way, WA look for? The top searched job categories for Remote Access Point Representative jobs in Federal Way, WA are:
What cities near Federal Way, WA are hiring for Remote Access Point Representative jobs? Cities near Federal Way, WA with the most Remote Access Point Representative job openings:
Remote Access Point Representative jobs near you

CONTACT CENTER REPRESENTATIVE - REMOTE

University of Washington

Seattle, WA • On-site, Remote

$33.47/hr

Full-time

Posted 9 days ago

University Of Washington School Of Medicine rating

8.0

Company rating: 8.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

187th of 618 rated colleges and universities

Job description

Job Description
The UW Medicine Contact Center has an outstanding opportunity for a Patient Access Representative (Contact Center Representative 1 (CCR1))
WORK SCHEDULE
Full Time
Remote
Contact Center hours of operation are 6:45 AM to 7:15 PM, Monday through Friday, 7:45 AM - 4:45 PM, Saturdays and closed Sundays. Initial shift assigned upon hire date; shift selection to occur quarterly.
DEPARTMENT DESCRIPTION
UW Medicine is looking for dedicated Contact Center Representatives to be the first point of contact for patients across our health system. In this critical role, you'll handle a large volume of inbound calls with precision and empathy-scheduling appointments, verifying insurance, managing referrals, and resolving inquiries with accuracy and care. If you're detail-oriented, tech-savvy, and committed to delivering exceptional customer service, this is your opportunity to make a real impact in patients' lives every single day. Join a team that values excellence, compassion, and continuous improvement-where your voice truly matters.
POSITION HIGHLIGHTS
  • High-Volume Call Handling: Serve as the first point of contact for patients across UW Medicine, managing a fast-paced stream of inbound calls with professionalism, accuracy, and empathy.
  • Detail-Oriented Scheduling & Support: Coordinate appointment scheduling, insurance verification, referral management, and patient inquiries with precision, ensuring every interaction meets UW Medicine's high standards.
  • Customer Service Excellence: Deliver compassionate, solution-focused support that builds patient trust and loyalty, while consistently demonstrating UW Medicine's commitment to care, confidentiality, and service quality.

PRIMARY JOB RESPONSIBILITIES (duties not limited to)
  • High-volume inbound call handling in a fast-paced contact center
  • Appointment scheduling and registration using electronic systems
  • Insurance eligibility verification and data accuracy
  • Routing calls and taking complete, accurate messages
  • Referral coordination and prior authorization entry in Epic
  • Customer service and issue resolution with empathy and professionalism
  • Collaboration with clinics, Financial Counselors, and Interpreter Services
  • Patient portal support and inquiry resolution
  • Documentation and data updates during scheduling
  • Adherence to performance standards, compliance, and confidentiality

REQUIREMENTS
High school diploma, or equivalent AND One (1) year of general office experience
OR
Experience in customer service, call center environment or problem resolution
OR
Equivalent education/experience
Compensation, Benefits and Position Details
Pay Range Minimum:
$23.41 hourly
Pay Range Maximum:
$33.47 hourly
Other Compensation:
Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
SEIU Local 925 Contact Center
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

What University Of Washington School Of Medicine employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply