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Remedyforce Jobs (NOW HIRING)

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Data Center Technician

Franklin, TN · On-site

$26 - $28/hr

RemedyForce * ServiceNow Additional Information * All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers. * F2OnSite supports and ...

... Remedyforce. Proven ability to re-engineer business processes. Experience with process management and process change implementation. Knowledge, or the ability to gain knowledge, of the specialized ...

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$13

$25

$39

How much do remedyforce jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for remedyforce in the United States is $25.31, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remedyforce Administrator, and why are they important?

To thrive as a Remedyforce Administrator, you need a solid understanding of IT service management (ITSM) principles, experience with the BMC Remedyforce platform, and familiarity with Salesforce administration. Proficiency with configuration tools, workflow automation, custom reporting, and certifications like BMC Certified Specialist or Salesforce Administrator are often required. Strong problem-solving abilities, attention to detail, and effective communication skills make someone stand out in this position. These competencies ensure the efficient management and optimization of IT service processes, leading to improved user support and organizational productivity.

What are some common challenges faced by Remedyforce administrators and how can they be addressed?

Remedyforce administrators often encounter challenges such as managing complex workflows, ensuring seamless integrations with other IT systems, and keeping up with frequent platform updates. To address these, it's important to stay current with BMC's documentation and engage in regular training. Collaborating closely with IT teams helps in understanding business needs and tailoring Remedyforce configurations accordingly. Utilizing the Remedyforce community forums and support resources can also provide effective solutions to technical issues and best practices for optimization.

What is Remedyforce and what does a Remedyforce specialist do?

Remedyforce is an IT service management (ITSM) solution built on the Salesforce platform, designed to help organizations manage incidents, service requests, assets, and change management processes. A Remedyforce specialist is responsible for configuring, maintaining, and optimizing the Remedyforce environment to support IT operations, improve service delivery, and ensure compliance with ITIL best practices. They work closely with stakeholders to customize workflows, automate processes, and provide technical support and training to end-users.

What is the difference between Remedyforce vs ServiceNow Developer?

AspectRemedyforceServiceNow Developer
Required CertificationsITIL, Remedyforce certificationsITIL, ServiceNow certifications
Work EnvironmentCloud-based ITSM platform, support teamsEnterprise IT service management, customization and development
Industry UsageIT service management, healthcare, educationLarge enterprises, IT service providers

Remedyforce and ServiceNow Developer roles both focus on IT service management but differ in platform specialization. Remedyforce is primarily used for cloud-based ITSM support, while ServiceNow Developers often work on extensive customization within the ServiceNow platform. Both require ITIL knowledge and relevant certifications, but their work environments and industry applications vary, making each suited to different organizational needs.

More about Remedyforce jobs
What job categories do people searching Remedyforce jobs look for? The top searched job categories for Remedyforce jobs are:
Onsite Data Center Operations Technician

Onsite Data Center Operations Technician

F2OnSite

Nashville, TN

Other

Posted 24 days ago


Job description

Data Center Technicians - Nashville, TN and Franklin, TN

Start Date - May 2026

Assignment will run through April 2027

Locations/Shifts

  • Nashville, TN - Tue-Sat - .3-11pm CST
  • Franklin, TN - Thu-Mon - 7am-3pm CST
  • Franklin, TN - Tue-Sat -11pm-7pm CST

3 years experience

Required Skills
  • Hardware installation, configuration, break/fix, and decommissioning
  • Familiarity with data center cabling:
  • Copper and fiber
  • Installation and troubleshooting
  • Ability to understand port maps and point-to-point connections
  • General understanding of enterprise-level data center infrastructure
Preferred Skills
  • Project experience, including management or deployment
  • Experience with Data Center Infrastructure Management (DCIM) tools, such as:
  • OpenDCIM
  • Nlyte
  • Sunbird
  • Experience with ticketing systems, such as:
  • Remedy
  • RemedyForce
  • ServiceNow
Additional Information
  • All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers.
  • F2OnSite supports and adheres to all state laws regarding background checks.

F2ONSITE logo

About F2ONSITE

Sourced by ZipRecruiter

Donny F. Lauderback Founded F2OnSite in 2007, joined shortly thereafter by F. Jonathan Poole, and Created what is now the Fastest Growing onsite IT Services Company in the United States. The Company is located in the popular Legacy Center in Plano, Texas, and has Regional presence in Boston MA, Austin TX, Miami FL, and Charlotte NC, and with hundreds of Technical Employees throughout the Country. F2OnSite operates in more than 40 states across the country, Performing Service at hundreds of locations each day.

Company size

51 - 200 Employees

Headquarters location

Plano, TX, US

Year founded

2007

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