The Move-In Coordinator is responsible for facilitating all phases of apartment renovations, beginning with closing of apartments through orientation of new residents moving into partially or fully renovated apartments. The Move-In Coordinator acts as a liaison with residents for all construction projects. On non-apartment projects, the Move-In Coordinator assists the Project Manager during both pre-construction and construction phases to complete the projects successfully.
SCHEDULE
The usual work hours for this job position are weekdays, 8:00 am to 4:30 pm, but will, on occasion, include some evening and weekend hours, working more than eight hours in a day and working at a time not previously scheduled.
DUTIES/RESPONSIBILITIES
- Create and maintain an atmosphere of warmth, personal interest and positive emphasis while working with all current residents, potential residents, family members, vendors, contractors, Team Members and others.
- Notify in-house departments of upcoming move-ins, deliveries, shut-downs, etc.
- Coordinate the closing of Plymouth Harbor apartments including notification to/coordination with other departments, clearing all items left after apartment turned over to PH, disposal, or preparation for reused of appliances, premarketing cleaning/preparation.
- Participate in assessing renovation needs of closed apartments.
- Obtain and review trade contractor quotes for assigned projects.
- Schedule trade contractors to complete work on assigned projects.
- Participate in coordination of apartments renovations (in-house & contractor) including walk-throughs, punch lists, following SCOPE and architect plans, and observing for adherence to safety practices & cleanliness of work areas.
- Coordinate work orders with contractors for residents and schedule work.
- Coordinate the move-in process for new residents.
- Create working relationships with movers, community agencies, furniture buyers and other vendors as appropriate for facilitating the move-in and apartment closing process.
- On-Board new residents regarding all aspects of living at Plymouth Harbor. This includes campus tour, instructions regarding Wellzesta, services, charges, and being a point person for them as they become familiar with their new home.
- Perform assigned clerical duties.
- Answer telephone and respond or direct callers appropriately.
- Coordinate assignment and close out of resident lockers.
- Participate in creating oral and written communications to residents regarding Remodeling, Maintenance and Capital Projects.
- Work as liaison between Construction, Maintenance, and Safety Services for resident projects and issues.
- Make independent decisions or recommendations that are in the best interest of Plymouth Harbor.
- Make efficient use of Plymouth Harbor’s resources and supplies.
- Attend and participate in appropriate meetings and in-service training programs.
- Attend and participate in workshops, seminars, and mandatory in-services as approved or required.
- Be familiar with the Fire Evacuation Plan and Emergency Management Plan.
- Maintain work area, equipment and supplies in a clean, sanitary and organized manner. Ensure that work areas are neat and confidential materials are properly stored before leaving area on breaks, end of work day, etc.
- Work safely complying at all times with Plymouth Harbor safety standards.
- Discharge properly such other responsibilities and duties as directed by the Project Manager.
SUPERVISORY RESPONSIBILITY
- This position has no supervisory responsibilities.
QUALIFICATIONS
Education:
- Minimum high school graduate.
Experience:
- Minimum of three years working in an environment related to property management, construction and/or maintenance.
General:
- Must have good organizational skills.
- Must be a detail-oriented person and able to perform duties with great accuracy on a daily basis.
- Must have excellent personal skills, demonstrating the ability to conduct oneself in a non-controversial style; a style that inspires the respect of others and promotes a sense of trust in the individual’s competence.
- Must have good communication skills; speaking, writing, and listening.
- Must be able to read, write, and speak English fluently.
- Must be able to document work orders completed.
- Must have excellent computer skills.
- Must be proficient with Microsoft Office programs with emphasis on Excel, Outlook, and Word, with the ability to learn and use proprietary software as required.
Important Background Screening Information:
As required by Florida law (House Bill 531), candidates must complete a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse as a condition of employment.
For details, visit: https://info.flclearinghouse.com