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Reliance Jobs in Raleigh, NC (NOW HIRING)

Senior Manager, Procurement

Raleigh, NC · On-site

$92.30K - $124.90K/yr

Lead sourcing initiatives to reduce costs, improve lead times, and mitigate supply risk, including reducing reliance on single-source suppliers * Establish and enforce procurement policies, processes ...

Reliance solely on inbound flow is not a strategy for success in this role. * Strategic Hunting: Execute a sophisticated outbound strategy targeting mid-market and enterprise organizations. This ...

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Reliance information

See Raleigh, NC salary details

$14.6K

$234.5K

$376.2K

How much do reliance jobs pay per year?

As of May 28, 2026, the average yearly pay for reliance in Raleigh, NC is $234,545.00, according to ZipRecruiter salary data. Most workers in this role earn between $194,400.00 and $291,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Reliance employee, and why are they important?

To thrive as an employee at Reliance, you generally need a relevant educational background, strong analytical skills, and industry-specific knowledge depending on the role. Familiarity with tools such as SAP, CRM systems, and relevant certifications like Six Sigma or PMP can be advantageous. Strong interpersonal skills, adaptability, and a collaborative mindset help individuals excel in diverse teams and dynamic environments. These skills and qualifications are crucial for driving innovation, operational efficiency, and sustained growth within the organization.

What are some typical challenges faced by professionals working at Reliance, and how can new employees prepare for them?

Professionals at Reliance often work in fast-paced, dynamic environments where adaptability and quick decision-making are crucial. Common challenges include managing large-scale projects, collaborating with cross-functional teams, and meeting ambitious targets within tight deadlines. New employees can prepare by developing strong communication skills, being proactive in learning new technologies or processes, and demonstrating a willingness to take initiative. Building a network within the organization and seeking mentorship can also help navigate the company's structure and culture more effectively.

What are 'Reliance' jobs?

Reliance jobs refer to employment opportunities within Reliance Industries Limited, one of India's largest private sector conglomerates. These positions span a wide range of sectors including energy, petrochemicals, textiles, natural resources, retail, and telecommunications. Working at Reliance can involve roles in engineering, management, finance, sales, research, and more. The company is known for offering competitive benefits, career growth opportunities, and a dynamic work environment. Candidates often seek Reliance jobs for their stability, reputation, and comprehensive training programs.

What is the difference between Reliance vs Supply Chain Coordinator?

AspectRelianceSupply Chain Coordinator
Required CredentialsHigh school diploma or equivalent; relevant certificationsHigh school diploma; certifications in logistics or supply chain preferred
Work EnvironmentCorporate offices, warehouses, retail outletsWarehouses, distribution centers, offices
Industry UsageRetail, telecommunications, energy sectorsManufacturing, retail, logistics companies
Common Search IntentJob roles at Reliance, Reliance employment opportunitiesSupply chain jobs at Reliance, logistics roles at Reliance

Reliance and Supply Chain Coordinator roles often overlap in industry and work environment, but Reliance refers to the company or brand, while Supply Chain Coordinator is a specific job title within the organization. Understanding these differences helps job seekers target the right opportunities within Reliance’s supply chain operations.

What are popular job titles related to Reliance jobs in Raleigh, NC? For Reliance jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Reliance jobs in Raleigh, NC look for? The top searched job categories for Reliance jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Reliance jobs? Cities near Raleigh, NC with the most Reliance job openings:
Infographic showing various Reliance job openings in Raleigh, NC as of May 2026, with employment types broken down into 2% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $234,545 per year, or $112.8 per hour.

Director, Software Engineering- Contact Center Platform

Fidelity Investments

Durham, NC

$244.50K/yr

Full-time

Posted 24 days ago


Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

14th of 138 rated financial services


Job description

Job Description:

Director of Engineering - Contact Center Platform

Note: Fidelity will not provide sponsorship for this role.

The Role

The Enterprise Contact Center Technology team is seeking a Director of Engineering to lead the strategy, architecture, and delivery of our next-generation, omni-channel contact center platform. This platform is built primarily on open-source technologies, minimizing reliance on commercial software while enabling scalability, resilience, and rapid innovation across the enterprise.

In this role, you will provide technical and organizational leadership for teams responsible for core contact center capabilities, including call routing, queuing, reporting, workforce management, and advanced IVR across voice, chat, and digital channels. You will set architectural direction, establish engineering standards, and guide the integration of critical technologies such as Asterisk, FreeSWITCH, Kamailio, WebRTC, SIP, RTP, Matrix, and Rocket.Chat, as well as speech recognition and conversational AI solutions.

You will partner closely with senior technology leaders, product management, operations, and business stakeholders to align platform capabilities with enterprise priorities. The role includes leading large-scale migrations from legacy systems to cloud-native, open-source architectures; overseeing API and microservices strategies; and ensuring the platform meets high standards for security, reliability, performance, and regulatory compliance. You will also be accountable for engineering excellence through DevOps practices, CI/CD pipelines, automated testing, infrastructure-as-code, and continuous improvement.

The Expertise and Skills You Bring

  • 10+ years of IT experience, with significant leadership responsibility and deep domain expertise in contact center, telephony, or real-time communications platforms.

  • Proven experience leading the design and delivery of enterprise-scale contact center solutions, including IVR, workforce management, and omni-channel platforms.

  • Strong background in telephony engineering, with hands-on knowledge of SIP, RTP, PBX, VoIP, and open-source voice platforms.

  • Demonstrated ability to define and govern cloud-native architectures, microservices ecosystems, and API strategies at scale.

  • Experience leading teams that deliver real-time communications, speech recognition, and conversational AI capabilities.

  • Strong understanding of DevOps, CI/CD, automated testing, and production operations in 24x7 environments.

  • Excellent leadership, communication, and stakeholder management skills, with the ability to translate complex technical concepts into clear business outcomes.

The Team

Enterprise Contact Center Technology delivers the world-class capabilities that connect Fidelity associates with millions of participants, members, and customers. The organization owns the voice, email, and web chat platforms that power these interactions and enable exceptional service experiences.

Continuous improvement is central to our mission. We seek leaders who foster innovation, engineering rigor, and a culture of learning, collaboration, and accountability. Our teams are driven by a deep obsession with customer and associate experience, operational excellence, and delivering long-term value to the business.

The platform supports 20+ million clients, processes 35+ million customer interactions annually, and operates on a 24x7 basis, requiring leadership focus on availability, scalability, performance, and resilience at enterprise scale.

Certifications:Category:Information Technology

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.


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