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Reliance Home Comfort Customer Service Jobs (NOW HIRING)

Southern Home Services

Home Comfort Advisor

Greer, SC · On-site

$100K - $250K/yr

... and service options for our customers' homes. In this role, you will be responsible for ... comfort to help us build customers for life. * Efficiently communicating during in-home ...

Southern Home Services

Home Comfort Advisor

Ocala, FL · On-site

$100K/yr

... and service options for our customers' homes. In this role, you will be responsible for ... comfort to help us build customers for life. * Efficiently communicating during in-home ...

Southern Home Services

Home Comfort Advisor

Ocala, FL · On-site

$100K/yr

... and service options for our customers' homes. In this role, you will be responsible for ... comfort to help us build customers for life. * Efficiently communicating during in-home ...

Southern Home Services

Home Comfort Advisor

Atlanta, GA · On-site

$100K - $250K/yr

... and service options for our customers' homes. In this role, you will be responsible for ... comfort to help us build customers for life. * Efficiently communicating during in-home ...

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Reliance Home Comfort Customer Service information

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How much do reliance home comfort customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for reliance home comfort customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Reliance Home Comfort Customer Service?

A Reliance Home Comfort Customer Service job involves assisting customers with inquiries about heating, cooling, water heaters, and other home comfort products. Responsibilities typically include handling service requests, billing questions, and scheduling maintenance or repairs. Customer Service Representatives provide support over the phone, email, or chat, ensuring a positive customer experience. Strong communication and problem-solving skills are essential for the role.

What are the key skills and qualifications needed to thrive in the Reliance Home Comfort Customer Service position, and why are they important?

To thrive as a Reliance Home Comfort Customer Service representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic knowledge of home comfort products like HVAC or water heaters is often expected. Patience, problem-solving ability, and a positive attitude help you excel when handling customer inquiries and resolving issues. These skills are essential for delivering a seamless customer experience and ensuring high levels of client satisfaction.

What does a typical day look like for a Reliance Home Comfort Customer Service representative?

A typical day for a Reliance Home Comfort Customer Service representative involves answering inbound calls or emails from customers, assisting with billing questions, scheduling service appointments, and addressing concerns about home comfort products such as heating, cooling, or hot water systems. You will collaborate closely with technicians and sales teams to ensure customer needs are met efficiently and follow up on service tickets to guarantee resolution. The environment is fast-paced, and adapting to different customer personalities is a key part of the job. This role can be a great stepping stone toward supervisory or specialized positions within the customer service or technical divisions of the company.

More about Reliance Home Comfort Customer Service jobs
What are the most commonly searched types of Reliance Home Comfort Customer Service jobs? The most popular types of Reliance Home Comfort Customer Service jobs are:
What states have the most Reliance Home Comfort Customer Service jobs? States with the most job openings for Reliance Home Comfort Customer Service jobs include:
What job categories do people searching Reliance Home Comfort Customer Service jobs look for? The top searched job categories for Reliance Home Comfort Customer Service jobs are:
Reliance Home Comfort Customer Service jobs near you
Infographic showing various Reliance Home Comfort Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Scheduling Manager - Home Health Agency

Reliance Home Health Caregivers

Naperville, IL • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 19 hours ago

Job description

Scheduling, Staffing & Recruitment Manager
Company: Reliance Home Health Caregivers
Employment Type: Full-Time (Remote)
Location: Remote - supporting U.S. operations
Work Schedule: Monday-Friday,9am - 5PM (U.S. Central Time)
Weekend on-call availability required when needed.
Position Overview
Reliance Home Health Caregivers is seeking a highly organized and experienced Scheduling, Staffing & Recruitment Manager to oversee workforce coordination and talent acquisition for our healthcare staffing operations.
This position is responsible for ensuring that all client care cases are properly staffed by recruiting, scheduling, and maintaining a reliable pipeline of qualified healthcare professionals. The role requires strong leadership, attention to detail, and the ability to operate efficiently in a fast-paced healthcare environment.
Key Responsibilities
  • Lead recruitment and onboarding of caregivers, nurses, and healthcare staff
  • Maintain a strong recruitment pipeline to support operational growth
  • Manage daily staff scheduling across multiple client cases and shifts
  • Respond quickly to staffing shortages, call-offs, and urgent coverage needs
  • Coordinate with clinical leadership and operations teams regarding staffing needs
  • Conduct candidate interviews, screening, and selection processes
  • Maintain staffing records, documentation, and compliance files
  • Improve workforce efficiency and staffing reliability
  • Ensure excellent communication between staff, supervisors, and management

Required Qualifications
  • Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or related field preferred
  • Minimum 5 years experience in recruitment, staffing coordination, or workforce management
  • Minimum 5 years experience in customer service or operations management
  • Strong organizational and problem-solving skills
  • Ability to manage high-volume staffing logistics
  • Experience working remotely with distributed teams

Preferred Experience
  • Healthcare staffing or home healthcare experience
  • Experience using scheduling or workforce management systems
  • Strong knowledge of recruitment best practices

Key Competencies
  • Leadership and accountability
  • Strong communication skills
  • Time management and organization
  • Ability to handle high-pressure staffing situations
  • Strategic workforce planning

Job Type: Full-time
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person
Reliance Home Health Caregivers provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for Reliance Home Health Caregivers to hire me. If I am hired, I understand that either Reliance Home Health Caregivers or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of Reliance Home Health Caregivers has the authority to make any assurance to the contrary. I also understand that no guarantee will be given for the number of hours of work. Upon my termination, I authorize the release of reference information to potential employers.
I understand that if an offer of employment is made, the following must be successfully completed as a condition of employment:
A background check that will include: information from previous employers, whether contained in written records or not, all public/private records, including criminal, civil, driving, credit, and education, and any other pertinent information relating to my ability to successfully perform the job for which I have been offered employment.
Pre-employment drug screening.
Pre-employment physical.
Proof of citizenship or authorization for employment in the United States is required in accordance with the Immigration Reform and Control Act of 1986. I attest that I have given to Reliance Home Health Caregivers true and complete information on this application. No requested information has been concealed. I authorize Reliance Home Health Caregivers to contact references provided for employment reference checks. If any information I have provided in untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.

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