Wilmington, DE · On-site
$120K - $135K/yr
Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere.
New
Wilmington, DE · On-site
$120K - $135K/yr
Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere.
New
... solutions. * Cross-Functional Leadership: Serve as the client advocate internally, coordinating ... A genuine passion for improving healthcare outcomes and a relentless focus on the customer ...
Quick apply
... solutions. * Cross-Functional Leadership: Serve as the client advocate internally, coordinating ... A genuine passion for improving healthcare outcomes and a relentless focus on the customer ...
... solutions. * Cross-Functional Leadership: Serve as the client advocate internally, coordinating ... A genuine passion for improving healthcare outcomes and a relentless focus on the customer ...
Quick apply
... solutions. * Cross-Functional Leadership: Serve as the client advocate internally, coordinating ... A genuine passion for improving healthcare outcomes and a relentless focus on the customer ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
... robust solutions * Remain an active contributor to the research community by partnering with ... We build products and services with a relentless focus on transforming the patient's healthcare ...
| Aspect | Relentless Solutions | Customer Service Representative |
|---|---|---|
| Primary Role | Providing technical support and solutions to clients | Assisting customers with inquiries and issues |
| Required Skills | Problem-solving, technical knowledge, communication | Communication, patience, problem-solving |
| Work Environment | Call centers, technical support teams | Call centers, retail, online support |
| Certifications | Technical certifications often preferred | Customer service training often preferred |
Relentless Solutions focuses on providing technical support and resolving complex issues, often requiring technical certifications. Customer Service Representatives handle general inquiries and customer concerns, emphasizing communication skills. While both roles involve client interaction, Relentless Solutions typically requires more technical expertise, whereas Customer Service Representatives focus on customer satisfaction and communication.
$120K - $135K/yr
Other
Medical, Dental, Retirement
Posted 3 days ago
New
8.7
Based on 40 frontline employees who took The Breakroom Quiz
19th of 156 rated electronics manufacturers
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department OverviewNoggin is a leader in integrated resilience management technology, offering a next-generation, cloud-based platform that combines 10 essential solutions into one unified system. Our award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations.Job DescriptionWe are seeking a highly motivated and experienced Customer Success Manager to drive customer satisfaction, retention, and engagement. In this role, you will engage with customers post-sale, ensuring user adoption and the achievement of critical goals through a proactive Customer Success Plan. You will act as a trusted advisor and strategic partner, building strong, long-term relationships with target accounts to foster customer loyalty and success.
Responsibilities:
Develop and execute tailored Customer Success Plans to drive user adoption, satisfaction, and retention.
Build trusted advisor relationships with customers, establishing yourself as a strategic partner.
Collaborate with customers to define goals, set key performance indicators, and track progress.
Develop a deep understanding of the Noggin enterprise software platform to assist clients in driving additional value.
Leverage CRM tools (e.g., Salesforce, HubSpot) and Customer Success platforms (e.g., Gainsight, ChurnZero) to monitor and manage customer engagement.
Qualifications:
4+ years of experience in customer advocacy, sales, engineering, or project management.
Proficiency in CRM software and Customer Success platforms.
Experience with B2B congratulable SaaS platforms
Ability to obtain necessary background clearance as required by customers.
Strong communication and relationship-building skills, with a customer-focused mindset.
Target Base Salary Range:$120,000 USD - $135,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Note: Candidate must be located on the East Coast.
#LI-MP2
#LI-REMOTE
Bachelors degree with 4+ years of experience in customer advocacy, sales, engineering, and/or project management.
AND 3+ years experience with a CRM software
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Our U.S.Benefitsinclude:
Incentive Bonus Plans
Medical, Dental, Visionbenefits
401K with Company Match
10 Paid Holidays
GenerousPaidTime Off Packages
Employee Stock Purchase Plan
PaidParental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.
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At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.
Technology, communication and media
10,000+ Employees
Chicago, IL, US
1928
