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Relay Operator Jobs in Minnesota (NOW HIRING)

HealthPartners

LPN/Medical Assistant/EMT

Arden Hills, MN · On-site

$22.77/hr

Perform telephone screening under direction of RN or MD. * Assure patients' rights to privacy ... Accurately receive and relay messages and test results to the appropriate person/location in a ...

HealthPartners

LPN/CMA

Saint Paul, MN · On-site

$23.38/hr

Perform telephone screening under direction of RN or MD. * Assure patients' rights to privacy ... Accurately receive and relay messages and test results to the appropriate person/location in a ...

HealthPartners

LPN/CMA Float

Saint Paul, MN · On-site

$18.50 - $24/hr

Perform telephone screening under direction of RN or MD. * Assure patients' rights to privacy ... Accurately receive and relay messages and test results to the appropriate person/location in a ...

University of San Francisco

Dispatcher

Hilltop, MN · On-site

The Communications Center is operated 24 hours a day and a dispatcher may be required to work ... Comprehend, interpret, relay and document information via telephone, computer software or other ...

HealthPartners

LPN/Medical Assistant/EMT

Coon Rapids, MN · On-site

$18.25 - $24.25/hr

Perform telephone screening under direction of RN or MD. * Assure patients' rights to privacy ... Accurately receive and relay messages and test results to the appropriate person/location in a ...

HealthPartners

LPN/Medical Assistant/EMT

Arden Hills, MN · On-site

$18.50 - $24.75/hr

Perform telephone screening under direction of RN or MD. * Assure patients' rights to privacy ... Accurately receive and relay messages and test results to the appropriate person/location in a ...

HealthPartners

LPN/Medical Assistant/EMT

Coon Rapids, MN

$18.25 - $24.25/hr

Perform telephone screening under direction of RN or MD. * Assure patients' rights to privacy ... Accurately receive and relay messages and test results to the appropriate person/location in a ...

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All JobsRelay Operator JobsRelay Operator Jobs in Minnesota

Relay Operator information

See Minnesota salary details

$10

$19

$28

How much do relay operator jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for relay operator in Minnesota is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.68 per hour, depending on experience, location, and employer.

What is a relay operator?

A Relay Operator facilitates communication for individuals with hearing or speech disabilities by relaying phone conversations between text-based systems and voice callers. They transcribe spoken words into text and read typed messages aloud to ensure smooth communication. Relay Operators must type quickly and accurately while maintaining confidentiality. This role is essential in providing equal access to telecommunication services.

What are the main responsibilities of a relay operator during a typical shift?

As a Relay Operator, your primary responsibility is to facilitate communication by accurately relaying messages between individuals, typically between those who are deaf, hard of hearing, or speech-impaired and standard telephone users. You will use specialized systems to transcribe voice to text and vice versa while adhering to strict confidentiality and accuracy standards. The role often involves sitting at a dedicated workstation, handling a steady flow of calls, and maintaining focus to provide prompt, clear service. Relay Operators often work independently but are also supported by a team of supervisors and fellow operators who assist with training or complex situations. This position helps bridge vital communication gaps and plays a critical role in ensuring equal access to telecommunication services for all users.

What are the key skills and qualifications needed to thrive in the relay operator position, and why are they important?

To thrive as a Relay Operator, you need keen attention to detail, strong listening skills, and the ability to accurately relay spoken communication, often supported by a high school diploma or equivalent. Familiarity with specialized telecommunications equipment, TTY/TDD devices, and operator consoles is commonly required, with on-the-job training or certification provided by employers. Patience, professionalism, and excellent verbal communication are important soft skills for maintaining quality service and managing stressful or repetitive tasks. These abilities are essential to ensure seamless, confidential, and precise information exchange between parties who rely on relay services for effective communication.

What are popular job titles related to Relay Operator jobs in Minnesota?

For Relay Operator jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Relay Operator jobs in Minnesota look for?

The top searched job categories for Relay Operator jobs in Minnesota are:

Relay Operator jobs near you
Infographic showing various Relay Operator job openings in Minnesota as of August 2026, with employment types broken down into 46% Full Time, 50% Part Time, 2% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,879 per year, or $19.7 per hour.

LPN/Medical Assistant/EMT

Arden Hills, MN • On-site

HealthPartners
See more jobs at HealthPartnersexternal

$22.77/hr

Full-time

Medical, Retirement

Re-posted 5 days ago

HealthPartners rating

7.5

Company rating: 7.5 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

Job description


HealthPartners is currently hiring for a full-time LPN/Medical Assistant/EMT working in Primary Care at the Arden Hills clinic.
***SIGN ON BONUS ELIGIBLE***
The required qualifications for the LPN position include:
  • Graduate of an accredited school of nursing.
  • Current LPN licensure in Minnesota.
  • Current BLS certification for health professionals through the American Heart Association or Red Cross required and maintained. On-line BLS certification is not acceptable.
  • Demonstrated verbal and written communication skills including appropriate use of English grammar and spelling.
  • One year working experience as an LPN is preferred.

The required qualifications for the Medical Assistant/EMT position include:
  • High school diploma or GED.
  • Graduated of an accredited Medical Assistant program OR Graduate of an accredited EMT program and current EMT License
  • Current BLS certification for health professionals through the American Heart Association or Red Cross required and maintained. On-line BLS certification is not acceptable.
  • Demonstrated verbal and written communication skills, including appropriate use of English grammar and spelling.
  • Current Medical Assistant Certification or Registration through AAMA or AMT is preferred

The LPN position responsibilities include:
  • Identify common and recurring nursing needs of the patient.
  • Recognize the need for and perform routine office procedures and testing in the ambulatory care setting.
  • Assist patients to achieve basic health care goals.
  • Identify patient education needs, provide instruction and refer appropriately.
  • Document observations, actions and patient outcomes.
  • Provide safe, accurate and clinically competent direct care to patients and families.
  • Recognize patient's abnormalities or urgent problems and seek appropriate assistance.
  • Obtain health history information. Obtain accurate vital signs, recognize and report variances.
  • Teach techniques or provide information according to established program.
  • Accurately and appropriately document procedures and treatment in each patient's record.
  • Appropriately communicate information to other members of the health care team.
  • Provide the patient and family with current and accurate information regarding the procedure and care.
  • Perform telephone screening under direction of RN or MD.
  • Assure patients' rights to privacy, safety and confidentiality.
  • Maintain current practice by obtaining continuing education in relevant practice areas.
  • Maintain CPR certification.
  • Serve as a catalyst in improving standards of LPN practice.
  • Serve as a role model for technical conduct and practice.
  • Provide support to professional and technical staff.
  • Solve problems appropriately seeking assistance from members of the healthcare team.
  • Effect positive response from patients and other members of the healthcare team through interpersonal skills.

The Medical Assistant/EMT position responsibilities include:
  • Room patients and complete vital signs and other pertinent physical measurements.
  • Administer medication and clinical procedures according to authorized policy and documented according to HealthPartners policy. This may include DISCUS or AIMS assessment.
  • Review charts for the presence of pertinent information relevant to the patient's appointment. This may include Prepared Practice work as developed by the team.
  • Provide and document any needed and requested health educational materials to the patient.
  • Handle patient and their records in a private and confidential manner per HealthPartners policy.
  • Seek medical and/or nursing assistance when encountering an acutely ill patient or a patient with a changing condition.
  • Prepare exam rooms and treatment rooms and set up for procedures. Assist provider as needed.
  • Prepare the patient for medical interventions.
  • Prepare charts and records for appointments as indicated by the type of clinic visit according to established practices.
  • Check MSRs for completion and route appropriately.
  • Prepare lab, x-ray and miscellaneous forms as requested
  • Process drug refills according to clinic protocols
  • Monitor station logs as assigned.
  • Facilitate timely and accurate flow of communication within the clinic/location.
  • Accurately receive and relay messages and test results to the appropriate person/location in a manner consistent with clinic practices and/or standards.
  • Gather all necessary and appropriate information from a caller and relay information to the appropriate provider for necessary follow-up.
  • Inform reception desk of provider's schedule status and assist in coordination of urgent and non-urgent provider schedule changes to ensure patient and provider needs are met.
  • Perform patient correspondence when requested and assist patients in completing forms when appropriate.
  • Prepare and sterilize instruments and equipment according to procedure and OSHA standards.
  • Complete scheduled cleaning requirements for designated work areas. Document completion of work to comply with infection control and OSHA standards
  • Implement other infection control procedures as needed and adhere to protective clothing requirements.
  • Ensure clinic supplies are adequately stocked and well organized. Process and deliver department inventory requests in a timely manner. Routinely check expiration dates and remove or replace outdated supplies.
  • Maintain prescription sample supply cabinet as per clinic protocol
  • Ensure all equipment is properly maintained and adequate records are kept. Ensure inventory of instruments and equipment is current. Ensure instruments and equipment are calibrated as needed and maintained in proper working order.

About Us
At HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed to Support Your Total HealthAs a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.

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