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Relay Operator Jobs in Minnesota (NOW HIRING)

Army National Guard

15W UAV Operator

Rosemount, MN

As an Unmanned Aircraft Systems Operator in the Army National Guard, you will be responsible for piloting these drones, and using your skills to gather and relay information about enemy forces and ...

Securian

Customer Communications Operator

Saint Paul, MN · On-site

$15.87 - $27.98/hr

The operator prepares and organizes mail for courier pickup and ensures compliance with postal ... Relay/TTY). To view our privacy statement click here To view our legal statement click here

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How much do relay operator jobs pay per hour?

As of May 30, 2026, the average hourly pay for relay operator in Minnesota is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.68 per hour, depending on experience, location, and employer.

What is a Relay Operator job?

A Relay Operator facilitates communication for individuals with hearing or speech disabilities by relaying phone conversations between text-based systems and voice callers. They transcribe spoken words into text and read typed messages aloud to ensure smooth communication. Relay Operators must type quickly and accurately while maintaining confidentiality. This role is essential in providing equal access to telecommunication services.

What are the key skills and qualifications needed to thrive in the Relay Operator position, and why are they important?

To thrive as a Relay Operator, you need keen attention to detail, strong listening skills, and the ability to accurately relay spoken communication, often supported by a high school diploma or equivalent. Familiarity with specialized telecommunications equipment, TTY/TDD devices, and operator consoles is commonly required, with on-the-job training or certification provided by employers. Patience, professionalism, and excellent verbal communication are important soft skills for maintaining quality service and managing stressful or repetitive tasks. These abilities are essential to ensure seamless, confidential, and precise information exchange between parties who rely on relay services for effective communication.

What are the main responsibilities of a Relay Operator during a typical shift?

As a Relay Operator, your primary responsibility is to facilitate communication by accurately relaying messages between individuals, typically between those who are deaf, hard of hearing, or speech-impaired and standard telephone users. You will use specialized systems to transcribe voice to text and vice versa while adhering to strict confidentiality and accuracy standards. The role often involves sitting at a dedicated workstation, handling a steady flow of calls, and maintaining focus to provide prompt, clear service. Relay Operators often work independently but are also supported by a team of supervisors and fellow operators who assist with training or complex situations. This position helps bridge vital communication gaps and plays a critical role in ensuring equal access to telecommunication services for all users.
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Relay Operator jobs near you

Relay Technician (MN)

Excel Engineering Inc

Minneapolis, MN • On-site

$55 - $70/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Job Type
Full-time
Description
At Excel Engineering, we are the power behind our clients' processes.
We are a full-service engineering consulting firm specializing in electrical engineering, industrial automation, and power systems. For over 30 years, we've partnered with leading companies across industries to deliver solutions that improve safety, efficiency, and performance.
Our work spans sectors including life sciences, consumer goods, chemical, oil & gas, and utilities, giving our team the opportunity to work on complex, high-impact projects. We are seeking a team-oriented, highly motivated individual for a Full-Time Relay Technician position. This is for our power utility client in the Twin Cities, MN area. The coverage area would be west of the Twin Cities metro to eastern North and South Dakota.
What sets us apart is our approach, we build long-term partnerships by understanding our clients' operations and acting as an extension of their team. If you're looking to grow your skills, take on meaningful challenges, and make a real impact, Excel Engineering offers the opportunity to do just that.
Role Overview
  • Lead substation testing and inspection projects
  • Review wiring diagrams, schematics, and engineering documents
  • Act as on-site subject matter expert
  • Oversee quality and safety compliance of system protection testing
  • Identify issues and abnormal conditions at substation sites

Requirements
Qualifications
  • 10+ years of relay technician experience
  • Strong understanding of protection relays and high-voltage protection
  • Working knowledge of high voltage potential transformers, current transformers, high voltage breakers, and SCADA systems.
  • Skilled in troubleshooting and repairing substation relaying/control equipment
  • Proficient in Microsoft Office (Word, Excel, Outlook)

Education
  • Associate's degree in Electrical Engineering Technology or related field

Required Skills
  • Read manufacturer manuals and prepare commissioning checklists
  • Develop commissioning plans and outage sequencing schedules
  • Evaluate relay protection schemes and perform design changes
  • Program, test, and validate relay settings and control circuits
  • Perform fault testing and reconcile results
  • Safely energize and direct field operations at substations
  • Conduct current and potential transformer testing
  • Interpret schematics and verify system inputs/outputs
  • Familiar with symmetrical components, phasors, and zones of protection
  • Experience with digital fault recorders and SCADA systems
  • Knowledge of RTU, PLC, and substation integration hardware/software
  • Proficient in DNP3, MODBUS, RS-232/485, and Ethernet communication protocols
  • Capable of EMS point verification with utility operating personnel
  • Familiar with metering quantities, transducers, and control circuit lamping tests
  • Trainable in various RTU software packages

We offer...
• Growth & Development: Ongoing continuing education, hands-on training, and opportunities to expand your skills.
• Career Advancement Support: Assistance in earning professional certifications and pursuing further education.
• Retirement Benefits: 401(k) plan with employer matching.
• Comprehensive Health Coverage: Medical, dental, vision, and life insurance options.
• Wellness Focus: Access to programs designed to support your overall well-being.
• Work-Life Balance: Paid time off and flexible work environment
• Flexibility & Trust: A flexible schedule and work environment built around mutual trust and accountability.
• Share the Talent, Share the Rewards: We value great people recommending great people, which is why our employee referral program is designed to reward you continuously
We offer a competitive salary and great benefits. At Excel Engineering, we're proud of our positive, high-performing culture where teamwork, continuous improvement, and a service-oriented mindset help us do our best work every day. If you enjoy a fast-paced and rewarding environment, you'll love being part of our team!
Excel Engineering, Inc. is proud to be an Equal Opportunity Employer. We welcome and consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, marital status, or any other protected characteristic.
We value diverse perspectives and believe they strengthen our work, our teams, and the solutions we deliver to clients. We encourage candidates from backgrounds traditionally underrepresented in engineering to apply. If you need accommodations during the application or interview process, please contact our Human Resources team at ExcelHR@exceleng.net.
Salary Description
$55-$70 an hour

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