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Relay Operator Jobs in Minnesota (NOW HIRING)

Morrison County, MN

PT DISPATCHER

Little Falls, MN

Operating a multi-channel radio console and multi-line phone system and computer-aided dispatch ... to relay and respond to information. * Operates CAD mapping system and assists with record ...

Morrison County, MN

PT DISPATCHER

Little Falls, MN · On-site

$24.25 - $34.51/hr

Operating a multi-channel radio console and multi-line phone system and computer-aided dispatch ... to relay and respond to information. * Operates CAD mapping system and assists with record ...

Morrison County

PT DISPATCHER

Little Falls, MN · On-site

$24.25 - $34.51/hr

Operating a multi-channel radio console and multi-line phone system and computer-aided dispatch ... to relay and respond to information. * Operates CAD mapping system and assists with record ...

HealthPartners

LPN/Medical Assistant/EMT

Minneapolis, MN

$18.50 - $24.50/hr

Perform telephone screening under direction of RN or MD. * Assure patients' rights to privacy ... Accurately receive and relay messages and test results to the appropriate person/location in a ...

HealthPartners

LPN/Medical Assistant/EMT

Coon Rapids, MN

$18.75 - $24.50/hr

Perform telephone screening under direction of RN or MD. * Assure patients' rights to privacy ... Accurately receive and relay messages and test results to the appropriate person/location in a ...

HealthPartners

LPN/Medical Assistant/EMT

Saint Paul, MN · On-site

$22.77/hr

Perform telephone screening under direction of RN or MD. * Assure patients' rights to privacy ... Accurately receive and relay messages and test results to the appropriate person/location in a ...

HealthPartners

LPN/Medical Assistant/EMT

Saint Paul, MN

$18 - $23.75/hr

Perform telephone screening under direction of RN or MD. * Assure patients' rights to privacy ... Accurately receive and relay messages and test results to the appropriate person/location in a ...

HealthPartners

LPN/Medical Assistant/EMT

Saint Paul, MN · On-site

$22.77/hr

Perform telephone screening under direction of RN or MD. * Assure patients' rights to privacy ... Accurately receive and relay messages and test results to the appropriate person/location in a ...

HealthPartners

LPN/Medical Assistant/EMT

Saint Paul, MN

$18 - $23.75/hr

Perform telephone screening under direction of RN or MD. * Assure patients' rights to privacy ... Accurately receive and relay messages and test results to the appropriate person/location in a ...

HealthPartners

LPN/Medical Assistant/EMT

Saint Paul, MN · On-site

$22.77/hr

Perform telephone screening under direction of RN or MD. * Assure patients' rights to privacy ... Accurately receive and relay messages and test results to the appropriate person/location in a ...

HealthPartners

LPN/Medical Assistant/EMT

Apple Valley, MN · On-site

$18.75 - $24.50/hr

Perform telephone screening under direction of RN or MD. * Assure patients' rights to privacy ... Accurately receive and relay messages and test results to the appropriate person/location in a ...

HealthPartners

LPN/Medical Assistant/EMT

Apple Valley, MN

$18.75 - $24.50/hr

Perform telephone screening under direction of RN or MD. * Assure patients' rights to privacy ... Accurately receive and relay messages and test results to the appropriate person/location in a ...

HealthPartners

MN · On-site

$22.77/hr

Perform telephone screening under direction of RN or MD. * Assure patients' rights to privacy ... Accurately receive and relay messages and test results to the appropriate person/location in a ...

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Relay Operator information

See Minnesota salary details

$10

$19

$28

How much do relay operator jobs pay per hour?

As of May 31, 2026, the average hourly pay for relay operator in Minnesota is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.68 per hour, depending on experience, location, and employer.

What is a Relay Operator job?

A Relay Operator facilitates communication for individuals with hearing or speech disabilities by relaying phone conversations between text-based systems and voice callers. They transcribe spoken words into text and read typed messages aloud to ensure smooth communication. Relay Operators must type quickly and accurately while maintaining confidentiality. This role is essential in providing equal access to telecommunication services.

What are the key skills and qualifications needed to thrive in the Relay Operator position, and why are they important?

To thrive as a Relay Operator, you need keen attention to detail, strong listening skills, and the ability to accurately relay spoken communication, often supported by a high school diploma or equivalent. Familiarity with specialized telecommunications equipment, TTY/TDD devices, and operator consoles is commonly required, with on-the-job training or certification provided by employers. Patience, professionalism, and excellent verbal communication are important soft skills for maintaining quality service and managing stressful or repetitive tasks. These abilities are essential to ensure seamless, confidential, and precise information exchange between parties who rely on relay services for effective communication.

What are the main responsibilities of a Relay Operator during a typical shift?

As a Relay Operator, your primary responsibility is to facilitate communication by accurately relaying messages between individuals, typically between those who are deaf, hard of hearing, or speech-impaired and standard telephone users. You will use specialized systems to transcribe voice to text and vice versa while adhering to strict confidentiality and accuracy standards. The role often involves sitting at a dedicated workstation, handling a steady flow of calls, and maintaining focus to provide prompt, clear service. Relay Operators often work independently but are also supported by a team of supervisors and fellow operators who assist with training or complex situations. This position helps bridge vital communication gaps and plays a critical role in ensuring equal access to telecommunication services for all users.
More about Relay Operator jobs
What are the most commonly searched types of Relay Operator jobs in Minnesota? The most popular types of Relay Operator jobs in Minnesota are:
What are popular job titles related to Relay Operator jobs in Minnesota? For Relay Operator jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Relay Operator jobs in Minnesota look for? The top searched job categories for Relay Operator jobs in Minnesota are:
Relay Operator jobs near you

PT DISPATCHER

Morrison County, MN

Little Falls, MN

Part-time

Posted 13 days ago

Job description

OPEN UNTIL FILLED
Nature of Work:
This position is responsible for receiving, coordinating, and disseminating critical information from various sources by answering all 911 calls and dispatching the appropriate responders and monitoring response for additional support. Operating a multi-channel radio console and multi-line phone system and computer-aided dispatch system while processing calls for service and relaying information. Answering administrative phone lines and creating Initial Complaint Reports.
Communicates with:
Internally - All Sheriff staff.
Externally - State/county/city entities and public.
Supervision:
N/A
Essential Work Functions:
  • Answers 911 emergency calls by recognizing correct ringtone, utilizing appropriate software and systems, gathering caller information, and dispatching appropriate law enforcement agency(ies) and first responders.
  • Answers all multi-line business/administrative phone calls by recognizing correct ringtone, connecting caller to the correct agency /individual when appropriate, and/or providing information as needed.
  • Monitors and transmits on multi-channel radio communications by using the radio console, switching channels as appropriate, and using the correct code/ verbiage to relay and respond to information.
  • Operates CAD mapping system and assists with record management.
  • Operates state ARMER radio system.
  • Sends out ambulance, fire and rescue departments, and law enforcement agencies by identifying the appropriate agency(ies) and using the correct communications response system(s), i.e., radio, email, pager
  • Creates initial complaint reports by entering caller information into the Computer Aided Dispatch system, determine the appropriate agency(ies) and/or responders, and relay that information to the correct agency.
  • Visually monitors & controls access to Law Enforcement Center, Jail, and Court House secured areas by utilizing a multi-view camera system and Integrator system to control doors, intercoms, and cameras.
  • Prepares and maintains warrants, reports, logs, records, files and other documents, and ensures informational accuracy and compliance with applicable policies and procedures.
  • Determines and assigns the level of priority of the call and enters data into the computer aided dispatch system for radio dispatch purposes.
  • Receives and responds to a variety of emergency and non-emergency services and complaints and asks questions to interpret, analyze, and anticipate the caller's situation to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies.
  • Enters and modifies information in local, state, and national computer databases.

Other Work Functions
  • Performs related work as required.

Minimum Qualifications of Education and Experience:
  • Requires High School degree or GED.
  • Two or more years of work experience of similar nature or scope of responsibility.
  • Ability to pass all position required background(s) and testing(s).

Knowledge, Skills, and Abilities Required:
  • Valid MN driver's license.
  • Ability to be certified in CPR and First Aid.
  • Strong understanding of the organization's goals and objectives.
  • Experience working with Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.).
  • Strong written, interpersonal and oral communication skills.
  • Highly self-motivated and directed.
  • Strong organizational skills.
  • Excellent attention to detail.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Able to work in a team-oriented, collaborative environment.

Persons with disabilities:
The above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodation may be available for both essential and non-essential job duties.
Physical Demands and Work Environment:
In compliance with Americans with Disabilities Act, the following represents the Physical and Environmental Demands:
Exposed to:
24% or Less
25% - 49%
50%-74%
75% or more
Office environment
X
Sitting, standing
X
Walking, reaching, pulling
X
Typing/data entry
X
Talking, hearing
X
Close and distance vision
X
Light (Under 10 pounds of force)
X
Challenging or threatening behaviors
X
Hazardous physical conditions
X
Hazardous materials
X
Environmental
X
Work with high detail/deadlines

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