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Relationship Manager Jobs in Silver Spring, MD (NOW HIRING)

Capital One

Assistant Relationship Manager

Mclean, VA · On-site

Assistant Relationship Manager As a member of the Dealer Sales Pod, the ARM is responsible to leverage the Sales System & Protocol to ensure the overall interaction between the Dealer and Capital One ...

EagleBank

SBA Relationship Manager

Tysons Corner, VA · Hybrid

$104K - $173K/yr

Responsibilities The SBA Relationship Manager will be responsible for the generation of new relationships and servicing of existing commercial clients, in an effort to evaluate the client's needs and ...

Fulton Bank

Commercial Relationship Manager

Mclean, VA · Hybrid

$25/hr

New Jersey Contribute to the profitability and growth of Fulton's commercial banking by building, developing and managing new and existing client relationships with businesses with revenue of $25-100 ...

Fulton Bank

Commercial Relationship Manager

Mclean, VA · On-site

$25/hr

New Jersey Contribute to the profitability and growth of Fulton's commercial banking by building, developing and managing new and existing client relationships with businesses with revenue of $25-100 ...

Fulton Bank

Commercial Relationship Manager

Columbia, MD · Hybrid

$25/hr

New Jersey Contribute to the profitability and growth of Fulton's commercial banking by building, developing and managing new and existing client relationships with businesses with revenue of $25-100 ...

Fulton Bank

Commercial Relationship Manager

Mclean, VA · Hybrid

$25/hr

New Jersey Contribute to the profitability and growth of Fulton's commercial banking by building, developing and managing new and existing client relationships with businesses with revenue of $25-100 ...

Alteryx

Sr. Relationship Manager

Washington, DC

Overview The Sr. Relationship Manager is an individual contributor role within Customer Success, working in close partnership with the Enterprise Sales organization. This role focuses on managing ...

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All JobsRelationship JobsRelationship Manager JobsRelationship Manager Jobs in Silver Spring, MD

Relationship Manager information

See Silver Spring, MD salary details

$28.9K

$83.2K

$144.8K

How much do relationship manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for relationship manager in Silver Spring, MD is $83,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $108,700.00 per year, depending on experience, location, and employer.

What is a relationship manager?

A relationship manager specializes in the management of client relationships for a company to ensure the customer is content with the service or products they receive. As a relationship manager, your responsibilities include providing customer service, answering client questions, developing new client relationships, and acting as an advisor regarding service and product options. You may serve as both a salesperson and liaison for the company. You can find relationship manager positions in various fields and industries, including the investment and financial management fields.

What does a relationship manager do?

A Relationship Manager is responsible for building and maintaining strong relationships with clients or customers, often within financial institutions, banks, or corporate settings. Their main duties include understanding client needs, providing tailored solutions, and ensuring customer satisfaction. Relationship Managers also seek opportunities to grow business with existing clients and may handle conflict resolution or problem-solving. They act as a primary point of contact, working to foster loyalty and long-term partnerships.

How does a relationship manager typically collaborate with other departments to support client needs?

Relationship Managers work closely with teams such as product specialists, credit analysts, and customer service representatives to deliver comprehensive solutions for clients. Effective collaboration ensures that clients receive tailored recommendations and seamless service across different areas of the organization. Regular communication and meetings help Relationship Managers stay informed about product updates and client feedback, enabling them to address issues promptly and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a relationship manager, and why are they important?

To thrive as a Relationship Manager, you need strong interpersonal skills, a background in business or finance, and experience in client relationship management. Familiarity with CRM software, financial products, and relevant industry certifications like CFA or CFP are often advantageous. Excellent communication, problem-solving, and negotiation abilities help build client trust and handle complex situations effectively. These skills are crucial for fostering long-term client relationships, driving business growth, and ensuring customer satisfaction.

What does a relationship manager get paid?

The average salary for a relationship manager varies by industry and experience but typically ranges from $50,000 to $100,000 annually. In financial services and banking, they often earn base salaries plus bonuses or commissions based on client retention and sales performance. Entry-level positions may start lower, while experienced managers with certifications can earn higher compensation.

What is the difference between Relationship Manager vs Customer Service Representative?

AspectRelationship ManagerCustomer Service Representative
Required credentialsBachelor's degree often in finance, business, or related fieldsHigh school diploma or equivalent, some roles may prefer post-secondary education
Work environmentBanking, financial services, corporate accountsRetail stores, call centers, service desks
Employer and industry usageFinancial institutions, wealth management firmsRetail companies, telecom, utilities
Common search and comparison intentUnderstanding client relationship roles, career pathsCustomer support roles, service skills

While both roles involve client interaction, a Relationship Manager focuses on building long-term client relationships, often in financial services, requiring specialized credentials. Customer Service Representatives handle day-to-day customer inquiries and support, typically in retail or service industries. The roles differ in responsibilities, credentials, and work environments, but both are essential for client engagement.

More about Relationship Manager jobs
What job categories do people searching Relationship Manager jobs in Silver Spring, MD look for? The top searched job categories for Relationship Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Relationship Manager jobs? Cities near Silver Spring, MD with the most Relationship Manager job openings:
Relationship Manager jobs near you
Infographic showing various Relationship Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $83,176 per year, or $40 per hour.

Assistant Relationship Manager

Capital One

Mclean, VA • On-site

Full-time

Re-posted 13 days ago

Capital One rating

7.7

Company rating: 7.7 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

93rd of 170 rated banks

Job description

Assistant Relationship Manager
As a member of the Dealer Sales Pod, the ARM is responsible to leverage the Sales System & Protocol to ensure the overall interaction between the Dealer and Capital One is an iconic experience. The ARM is responsible for enabling their ASM, DSM and RM partners to focus on building best in class relationships and bring solutions to match their needs through consultative selling by:
  • Serving as the main point of contact for dealer customer service escalations.
  • Providing high touch concierge service.
  • Developing a deep understanding of our products and programs, mining for dealer pings, and proactively setting up other Sales Pod members to be more effective through their conversations with the dealer.

General Responsibilities:
  • Cultivate positive relationships with our dealer customers to become the dealers point of contact for all service and execution needs.
  • Act as a support and administrative coordinator between Capital One and our dealership customer.
  • Manage and resolve outstanding dealer sales items, such as: dealer agreements, dealer product cancellations, title issues, dealer receivables, and a wide range of other dealer facing items.
  • Engaging with a high level of dealer communication via inbound and outbound phone calls, email, and dealer messaging.
  • Leverage a broad variety of systems and internal teams to resolve outstanding dealer issues.
  • Educate Dealer Customers on Capital One Auto Finance's programs, tools, platforms, policies and procedures.
  • Collaborate with teammates cross-departmentally to solve problems and be the primary dealer contact for all internal Dealer POD funding, sales, and administrative escalations.
  • Support our sales partners with business development by communicating opportunities, scheduling sales appointments, solving dealer related problems, and collaborating to grow business.

A likely match for this position is an energetic and fun individual who has effective communication skills. Strong multitasking, efficient typing, and attention to detail will also serve as valuable skills within this fast-paced position. Individuals who have strengths in quality assurance and process management may also be a solid match. We are seeking positive people, who think problem solving is fun.
Schedule Expectations:
  • In office 5 days a week for the first 90 day training period
  • Potential to work up to 2 Saturdays a month with Tuesday, Wednesday or Thursday off

Basic Qualifications:
  • High School Diploma, GED or Equivalent certification

Preferred Qualifications:
  • Associate's Degree
  • 2+ years of Sales or Customer Service Experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $69,100 - $78,900 for Assistant Relationship Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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