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Relationship Manager Jobs in Rochester, MN (NOW HIRING)

Venture Hire Group LLC

Program Manager

Rochester, MN · On-site

$110/hr

Collaborate with the regional managers to understand scale of potential opportunities and capture data within our CRM, helping to prioritize our must-win programs KEY BENEFITS INCLUDE: * 401k * Paid ...

New Tech Advertising

Be Seen First

Regional Account Manager

Rochester, MN · Remote

New Tech Advertising is looking for a relationship-driven Regional Account Manager to help local business owners grow across Rochester, Southern Minnesota, North Iowa, Mason City, Austin, Albert Lea ...

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All JobsRelationship JobsRelationship Manager JobsRelationship Manager Jobs in Rochester, MN

Relationship Manager information

See Rochester, MN salary details

$27.3K

$78.8K

$137.2K

How much do relationship manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for relationship manager in Rochester, MN is $78,791.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $103,000.00 per year, depending on experience, location, and employer.

What is a relationship manager?

A relationship manager specializes in the management of client relationships for a company to ensure the customer is content with the service or products they receive. As a relationship manager, your responsibilities include providing customer service, answering client questions, developing new client relationships, and acting as an advisor regarding service and product options. You may serve as both a salesperson and liaison for the company. You can find relationship manager positions in various fields and industries, including the investment and financial management fields.

What does a relationship manager do?

A Relationship Manager is responsible for building and maintaining strong relationships with clients or customers, often within financial institutions, banks, or corporate settings. Their main duties include understanding client needs, providing tailored solutions, and ensuring customer satisfaction. Relationship Managers also seek opportunities to grow business with existing clients and may handle conflict resolution or problem-solving. They act as a primary point of contact, working to foster loyalty and long-term partnerships.

How does a relationship manager typically collaborate with other departments to support client needs?

Relationship Managers work closely with teams such as product specialists, credit analysts, and customer service representatives to deliver comprehensive solutions for clients. Effective collaboration ensures that clients receive tailored recommendations and seamless service across different areas of the organization. Regular communication and meetings help Relationship Managers stay informed about product updates and client feedback, enabling them to address issues promptly and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a relationship manager, and why are they important?

To thrive as a Relationship Manager, you need strong interpersonal skills, a background in business or finance, and experience in client relationship management. Familiarity with CRM software, financial products, and relevant industry certifications like CFA or CFP are often advantageous. Excellent communication, problem-solving, and negotiation abilities help build client trust and handle complex situations effectively. These skills are crucial for fostering long-term client relationships, driving business growth, and ensuring customer satisfaction.

What is the difference between Relationship Manager vs Customer Service Representative?

AspectRelationship ManagerCustomer Service Representative
Required credentialsBachelor's degree often in finance, business, or related fieldsHigh school diploma or equivalent, some roles may prefer post-secondary education
Work environmentBanking, financial services, corporate accountsRetail stores, call centers, service desks
Employer and industry usageFinancial institutions, wealth management firmsRetail companies, telecom, utilities
Common search and comparison intentUnderstanding client relationship roles, career pathsCustomer support roles, service skills

While both roles involve client interaction, a Relationship Manager focuses on building long-term client relationships, often in financial services, requiring specialized credentials. Customer Service Representatives handle day-to-day customer inquiries and support, typically in retail or service industries. The roles differ in responsibilities, credentials, and work environments, but both are essential for client engagement.

More about Relationship Manager jobs

What job categories do people searching Relationship Manager jobs in Rochester, MN look for?

The top searched job categories for Relationship Manager jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Relationship Manager jobs?

Cities near Rochester, MN with the most Relationship Manager job openings:

Relationship Manager jobs near you
Infographic showing various Relationship Manager job openings in Rochester, MN as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $82,036 per year, or $39.4 per hour.

Commercial Lines Account Manager

Rochester, MN • On-site

North Risk Partners LLC
Insurance Services • 201 - 500 employees
Learn more about North Risk Partners LLCexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

North Risk Partners rating

8.7

Company rating: 8.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

72nd of 315 rated insurance

Job description

Job Type
Full-time
Description
WHY NORTH RISK PARTNERS
Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska.
At North Risk Partners, our #oneTEAM lives out #oneMISSION: to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #oneTEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life.
JOB SUMMARY
We are looking for a proactive and customer-focused Commercial Lines Account Manager to serve as the primary point of contact for our clients. This position is responsible for supporting the sales team with the evaluation and management of commercial accounts and providing quality service to our clients. The Commercial Lines Account Manager position requires a combination of strategic thinking, excellent communication skills, and a passion for delivering exceptional service. This position provides a fantastic opportunity for growth and the ability to impact the direction of the company through changes in processes and procedures, efficiencies, and strategic initiatives.
ESSENTIAL RESPONSIBILITES
  • Develop and maintain strong relationships with clients through advising and responding to all correspondence in a quick and accurate manner
    • Includes answering questions regarding all lines of coverage, and assisting with plan and/or carrier changes, claims, and billing
  • Service commercial lines accounts as assigned in accordance with company policies, procedures, and service standards
  • Collaborate with Risk Advisors and Commercial Processing team to determine and meet client goals
  • Support Risk Advisors by exercising independent judgment and discretion to:
    • Analyze markets for competitive pricing and develop insurance solutions for current clients
    • Review carrier quotes, look for gaps in coverage, prepare proposals, and maintain client applications
    • Communicate and educate clients on policies as needed
    • Receive and process new business, renewals, and cancellations
  • Ensure maximum client retention and generation through relationship building
  • Manage large volumes of account support items regularly
  • Schedule, attend, and participate in commercial lines meetings, trainings, and classes
  • Develop and maintain positive and effective relationships with partner insurance carriers
  • Promote value-added services available through North Risk Partners (i.e., professional counseling, webinars/seminars, communications, tools, and more)
  • Strive to return phone calls, messages, and emails on the same business day
  • Enter activity and other relevant information accurately into the company's software system(s) in accordance with company procedures
  • Follow all federal and state regulations, and best practices for avoiding errors and omissions
  • Continue professional development; obtain and maintain licensing and designations
  • Stay up to date on industry trends and best practices

Requirements
QUALIFICATIONS (Knowledge, Skills, & Abilities)
  • A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 3 years in the commercial insurance service
  • Active property & casualty insurance license, or willing to obtain one
  • Excellent oral and written communication skills
  • Strong attention to detail with excellent organizational skills, demonstrating ability to prioritize tasks effectively
  • Self-starter who takes initiative to identify problems and lead by example
  • Ability to work in a fast-paced environment
  • Knowledge of AMS360 and ImageRight are a plus, but not required
  • Proficiency in CRM software and Microsoft Office suite

BEHAVIOR EXPECTATIONS
  • A role model for North Risk Partners' core values, mission, and desired culture
  • Demonstrate enthusiasm and a positive attitude
  • Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders
  • A team player who collaborates and works well with his/her coworkers
  • A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners

PHYSICAL REQUIREMENTS
  • Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds
  • Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently
  • Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization
  • Sit and a desk for extended periods of time and perform long hours of work sitting at a computer
  • Move around office/building/facilities repeatedly throughout the day
  • Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels
  • Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings
  • Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed

TOOLS AND EQUIPMENT USED
Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment
WORK ENVIRONMENT
The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee.
This job description does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time.
COMPENSATION AND BENEFITS
The estimated base salary range for this full-time position is $60,000 - $75,000 annually, plus benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting.
We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #oneTEAM members receive continuing professional education and development, volunteer time off, paid time off, and paid holidays.

What North Risk Partners employees say

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