ZipRecruiter

Log In

1

Relationship Manager Jobs in Reston, VA (NOW HIRING)

Nest DC

Home Relationship Manager

Washington, DC · On-site

$85K - $95K/yr

Our Home Relationship Manager builds, nurtures, and manages our most important relationships with clients and residents. We manage homes with care, and clients with empathy and excellence. Throughout ...

EagleBank

SBA Relationship Manager

Tysons Corner, VA · Hybrid

$104.07K - $173.69K/yr

Responsibilities The SBA Relationship Manager will be responsible for the generation of new relationships and servicing of existing commercial clients, in an effort to evaluate the client's needs and ...

EagleBank

SBA Relationship Manager

Tysons, VA · On-site

$104.07K - $173.69K/yr

Responsibilities The SBA Relationship Manager will be responsible for the generation of new relationships and servicing of existing commercial clients, in an effort to evaluate the client's needs and ...

Rapid Finance

Partner Relationship Manager

Bethesda, MD · On-site

The Partner Relationship Manager will work within a team to attract new Referral Partners on behalf of Rapid Finance, and will introduce potential Partners to our cash advance or loan products. You ...

EagleBank

SBA Relationship Manager

Tysons Corner, VA · Hybrid

$104.07K - $173.69K/yr

Responsibilities The SBA Relationship Manager will be responsible for the generation of new relationships and servicing of existing commercial clients, in an effort to evaluate the client's needs and ...

HSBC

Wealth Relationship Manager

Washington, DC · On-site

The Wealth Relationship Manager works closely with the Wealth Relationship Officer and the service teams to build meaningful relationships with high value clients. Professionalism clients focus and ...

Wells Fargo

Associate Relationship Manager

Mclean, VA · Hybrid

Associate Relationship Managers work alongside Senior Relationship Managers and engage in real client situations to support the growth of our business.Combination of formal training, on the job ...

EagleBank

SBA Relationship Manager

Tysons Corner, VA · Hybrid

$104.07K - $173.69K/yr

Responsibilities The SBA Relationship Manager will be responsible for the generation of new relationships and servicing of existing commercial clients, in an effort to evaluate the client's needs and ...

Rapid Finance

Partner Relationship Manager

Bethesda, MD · On-site

The Partner Relationship Manager will work within a team to attract new Referral Partners on behalf of Rapid Finance, and will introduce potential Partners to our cash advance or loan products. You ...

Td

Relationship Manager III

Vienna, VA · On-site

$115.44K - $173.16K/yr

Personal & Commercial Banking The Relationship Manager III services the needs of large/complex business portfolios, customizing a broad range of products and services to meet the financial needs of ...

Sallie_mae

Client Relationship Manager

Sterling, VA · Hybrid

What You'll Contribute The Manager, Relationship Management will be responsible for maintaining strong relationships with our clients, coordinating internal resources, and implementing effective ...

Fulton Bank

Commercial Relationship Manager

Mclean, VA · Hybrid

$25/hr

New Jersey Contribute to the profitability and growth of Fulton's commercial banking by building, developing and managing new and existing client relationships with businesses with revenue of $25-100 ...

next page

Showing results 1-20

People also search for

All JobsRelationship JobsRelationship Manager JobsRelationship Manager Jobs in Reston, VA

Relationship Manager information

See Reston, VA salary details

$29.1K

$84K

$146.2K

How much do relationship manager jobs pay per year?

As of Jun 1, 2026, the average yearly pay for relationship manager in Reston, VA is $83,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $109,800.00 per year, depending on experience, location, and employer.

What Is a Relationship Manager?

A relationship manager specializes in the management of client relationships for a company to ensure the customer is content with the service or products they receive. As a relationship manager, your responsibilities include providing customer service, answering client questions, developing new client relationships, and acting as an advisor regarding service and product options. You may serve as both a salesperson and liaison for the company. You can find relationship manager positions in various fields and industries, including the investment and financial management fields.

What are the key skills and qualifications needed to thrive as a Relationship Manager, and why are they important?

To thrive as a Relationship Manager, you need strong interpersonal skills, a background in business or finance, and experience in client relationship management. Familiarity with CRM software, financial products, and relevant industry certifications like CFA or CFP are often advantageous. Excellent communication, problem-solving, and negotiation abilities help build client trust and handle complex situations effectively. These skills are crucial for fostering long-term client relationships, driving business growth, and ensuring customer satisfaction.

How does a Relationship Manager typically collaborate with other departments to support client needs?

Relationship Managers work closely with teams such as product specialists, credit analysts, and customer service representatives to deliver comprehensive solutions for clients. Effective collaboration ensures that clients receive tailored recommendations and seamless service across different areas of the organization. Regular communication and meetings help Relationship Managers stay informed about product updates and client feedback, enabling them to address issues promptly and maintain strong client relationships.

What does a Relationship Manager do?

A Relationship Manager is responsible for building and maintaining strong relationships with clients or customers, often within financial institutions, banks, or corporate settings. Their main duties include understanding client needs, providing tailored solutions, and ensuring customer satisfaction. Relationship Managers also seek opportunities to grow business with existing clients and may handle conflict resolution or problem-solving. They act as a primary point of contact, working to foster loyalty and long-term partnerships.

What is the difference between Relationship Manager vs Customer Service Representative?

AspectRelationship ManagerCustomer Service Representative
Required credentialsBachelor's degree often in finance, business, or related fieldsHigh school diploma or equivalent, some roles may prefer post-secondary education
Work environmentBanking, financial services, corporate accountsRetail stores, call centers, service desks
Employer and industry usageFinancial institutions, wealth management firmsRetail companies, telecom, utilities
Common search and comparison intentUnderstanding client relationship roles, career pathsCustomer support roles, service skills

While both roles involve client interaction, a Relationship Manager focuses on building long-term client relationships, often in financial services, requiring specialized credentials. Customer Service Representatives handle day-to-day customer inquiries and support, typically in retail or service industries. The roles differ in responsibilities, credentials, and work environments, but both are essential for client engagement.

More about Relationship Manager jobs
What job categories do people searching Relationship Manager jobs in Reston, VA look for? The top searched job categories for Relationship Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Relationship Manager jobs? Cities near Reston, VA with the most Relationship Manager job openings:
Relationship Manager jobs near you
Infographic showing various Relationship Manager job openings in Reston, VA as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 3% Temporary, and 3% Contract. Highlights an 88% Physical, 6% Hybrid, and 6% Remote job distribution, with an average salary of $83,962 per year, or $40.4 per hour.
Home Relationship Manager

Home Relationship Manager

Nest DC

Washington, DC • On-site

$85K - $95K/yr

Full-time

Posted 25 days ago

Job description

About Nest DC
Nest DC delivers a best-in-class, residential property management service. We are a mission-based, justice-oriented company that puts people and place first. We measure our profit in impact; excellent jobs, diversity, equity, and a thriving community. We spend locally, pay rent for the planet with our environmental policy, and invest in housing justice with our birdSEED Foundation.
Tending to homes and the people in them is our privilege. Our clients count on us to care for their investments, reduce risk, and reduce burden. We are partners and proxies for our clients. To succeed, our organizational design and systems must support a frictionless relationship. From technology to training, communications culture, and marketing, Nest DC is designed to be profitable, reputable, and impactful at once.
Position Overview
Nest DC offers comprehensive, turnkey residential property management.
Our scattered-site, single-family home management practice, oversees 1200+ units valued at roughly two billion dollars. We are stewards of this portfolio, ensuring occupancy, care, quality, and compliance.
Our Home Relationship Manager builds, nurtures, and manages our most important relationships with clients and residents. We manage homes with care, and clients with empathy and excellence. Throughout their entire journey with Nest DC, we deliver a valuable, and valued experience.
Nest DC is an industry expert in marketing, leasing, turnover, management, emergency call, regular and preventive maintenance. We guide owners on compliance, receive and manage security deposits, track and manage resident leases, and renewals, and ensure smooth move-out experiences and property transitions.
Our brand promise, reputation, profitability, and growth ties directly to this role. The Home Relationship Manager is the front door, welcoming clients, building trust and partnership. We lean back on technology so we can lean into the human experience, and build long, fruitful relationships with our clients, who stay with us on average, 6 ½ years.
Home Relationship Managers are responsible for 200-300 homes. They work closely with leasing and new business, maintenance, and support teams to ensure frictionless client, resident, and vendor relationships. The Home Relationship Manager is responsible for client success; teamwork is a critical part of our design.
Key Responsibilities
Client Relationship Management
  • Serves as the single point of contact for property owners/clients on all matters relating to their investment property
  • Handles escalations quickly, and effectively solves problems. Leverages strong communication skills and empathy
  • Ensures constant, pro-active communication through regular channels, and throughout relationships. Clients receive quarterly newsletters and periodic updates, quarterly townhall meetings and notices. The Home Manager builds on those channels and creates rapport and trust with owners and investors
  • Adheres to contract terms and Schedule A (fee schedule) for continuity, profitability, and conflict reduction
  • Point of contact for finance/ledger questions regarding expenses, deposits, fees and rents
  • Monitor and review property transactions using Appfolio to ensure accurate billing and monthly owner statements are correct, conduct regular meetings with the owner if necessary (they should not be in most cases)
  • Solicits reviews on Google

Resident Management
  • Ensures smooth communication during move in/out
  • Ensure residents are aware of and clear about their responsibilities as residents/tenants
  • Oversees maintenance communications through resolution and closing of ticket
  • Tracks lease renewals, roommate swaps, requests from residents for information/leases etc.
  • Track property use change (return to owner, selling etc.) and resident communication for frictionless transitions
  • Handles escalations quickly, effectively solves problems. Leverages strong communication skills and empathy
  • Solicits reviews

Home Management
  • Walk property and meet with vendors as needed
  • Track/manage/document all management activities in LeadSimple and Appfolio
  • Preventive maintenance ticket tracking
  • Project management
    • Prepare scope of work and manage estimates and project timelines for longer format projects
    • Translate ambiguous requests or information into specific proposals, requirements, or action plans
    • Point of contact for major projects such as remediation, roof or HVAC replacement
    • Present plans and communicate consistently and pro-actively with clients, residents and vendors
  • Insurance claim management
    • Project management plan, timeline, pricing and comms plan for each claim
  • Compliance support
    • Oversee and track any updates/improvements or remedies needed for compliance
    • Liaise with regulatory POC
    • Serve as main POC on DOB violations and attend hearings if necessary
  • Schedule and action property inspections
  • Conducts monthly audits to reflect owner's requests

Operational / Company Responsibilities
  • Model excellent customer service results (high touch, empathic engagement, results oriented management)
  • Supports the team in managing emergencies or urgent issues
  • Fluency in the following:
    • Appfolio
    • LeadSimple
    • Google
    • Fair Housing, compliance, government regulations, and resident rights
  • Liaise with internal partners for seamless collaboration
    • Finance
    • Leasing, marketing and support
    • Maintenance
  • Participate in and contribute to ongoing education and trainings
    • Technology
    • Property management
    • Business + operations
  • Maintain property management license and take continuing education courses
  • Prepare regular reports for leadership on performance
  • Develop and support all standard operating procedures
  • Represent the Nest DC brand and our promise to deliver outstanding management
  • Support interviewing and hiring of divisional team members as needed

Model Nest DC Mission + Core Values
  • Actively participates as a team member, colleague, and fan of Nest DC
  • Commit to doing the best and being the best
  • Play a key role in positioning Nest DC as THE BEST management company locally and globally (seriously!)
  • Support the team in managing emergency situations or urgent issues (all-hands issues - fire/flood/blood)
  • Cares about company success and contribution
  • Demonstrates pride of work and commitment to learning
  • Embraces diversity of team, thought, and ideas
  • Maintains an abundance mindset: work toward wins + success
  • Have Fun

Qualifications
  • Education: Bachelor's degree required.
  • Experience: Previous experience in scattered-site property management is preferred. A familiarity with the unique logistics of managing diverse portfolios across D.C. neighborhoods is a major plus.

Essential Functions
  • Strong hospitality mindset with customer-first approach
  • Excellent project management skills
  • Ability to manage up and drive projects to completion
  • Strong attention to detail with effective multitasking abilities
  • Self-motivated with results-oriented mindset
  • Tech-savvy with ability to adapt to new tools

keywords: hospitality, customer service, client experience, Property Management, Real Estate, Leasing, Tenant Relations, Maintenance Coordination, Rent Collection, Budgeting & Financial Reporting, Property Inspections, Vendor Management, Conflict Resolution, Maintenance Management, Property Maintenance, Compliance & Regulations, Real Estate Laws, Tenant Retention, Administrative Support, Facility Management, Team Leadership, Communication Skills, Time Management, Multi-property Management, Contract Negotiation, CRM, technology, high level, operations, high touch, clientele, white glove, client services, negotiation, empathy, emotional intelligence, retail, management, health services, homes, houses, condos, metropolitan, premium, exclusive, elite, upscale, progressive, best in class, luxury, leadsimple, software, support, automation, sales
The pay range for this role is:
85,000 - 95,000 USD per year (Washington, DC)

Apply