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Relationship Manager Jobs in Alberta (NOW HIRING)

Td

Relationship Manager (ATH:436)

Edmonton, AB · On-site

CA$96K - CA$136K/yr

The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for building ...

Td

Relationship Manager III, Business Banking

Edmonton, AB · On-site

CA$96K - CA$136K/yr

The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for building ...

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Relationship Manager information

What is a relationship manager?

A relationship manager specializes in the management of client relationships for a company to ensure the customer is content with the service or products they receive. As a relationship manager, your responsibilities include providing customer service, answering client questions, developing new client relationships, and acting as an advisor regarding service and product options. You may serve as both a salesperson and liaison for the company. You can find relationship manager positions in various fields and industries, including the investment and financial management fields.

What does a relationship manager do?

A Relationship Manager is responsible for building and maintaining strong relationships with clients or customers, often within financial institutions, banks, or corporate settings. Their main duties include understanding client needs, providing tailored solutions, and ensuring customer satisfaction. Relationship Managers also seek opportunities to grow business with existing clients and may handle conflict resolution or problem-solving. They act as a primary point of contact, working to foster loyalty and long-term partnerships.

How does a relationship manager typically collaborate with other departments to support client needs?

Relationship Managers work closely with teams such as product specialists, credit analysts, and customer service representatives to deliver comprehensive solutions for clients. Effective collaboration ensures that clients receive tailored recommendations and seamless service across different areas of the organization. Regular communication and meetings help Relationship Managers stay informed about product updates and client feedback, enabling them to address issues promptly and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a relationship manager, and why are they important?

To thrive as a Relationship Manager, you need strong interpersonal skills, a background in business or finance, and experience in client relationship management. Familiarity with CRM software, financial products, and relevant industry certifications like CFA or CFP are often advantageous. Excellent communication, problem-solving, and negotiation abilities help build client trust and handle complex situations effectively. These skills are crucial for fostering long-term client relationships, driving business growth, and ensuring customer satisfaction.

What is the difference between Relationship Manager vs Customer Service Representative?

AspectRelationship ManagerCustomer Service Representative
Required credentialsBachelor's degree often in finance, business, or related fieldsHigh school diploma or equivalent, some roles may prefer post-secondary education
Work environmentBanking, financial services, corporate accountsRetail stores, call centers, service desks
Employer and industry usageFinancial institutions, wealth management firmsRetail companies, telecom, utilities
Common search and comparison intentUnderstanding client relationship roles, career pathsCustomer support roles, service skills

While both roles involve client interaction, a Relationship Manager focuses on building long-term client relationships, often in financial services, requiring specialized credentials. Customer Service Representatives handle day-to-day customer inquiries and support, typically in retail or service industries. The roles differ in responsibilities, credentials, and work environments, but both are essential for client engagement.

More about Relationship Manager jobs

What are the most commonly searched types of Relationship jobs in Alberta?

The most popular types of Relationship jobs in Alberta are:

What are popular job titles related to Relationship Manager jobs in Alberta?

For Relationship Manager jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Relationship Manager jobs in Alberta look for?

The top searched job categories for Relationship Manager jobs in Alberta are:

What cities in Alberta are hiring for Relationship Manager jobs?

Cities in Alberta with the most Relationship Manager job openings:

Relationship Manager jobs near you
Infographic showing various Relationship Manager job openings in Alberta as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Relationship Manager - Retail

Royal Bank of Canada

Grande Prairie, AB • Hybrid

Full-time

Posted 6 days ago

Job description

Job Description

What is the opportunity?

RBC is currently recruiting for a Retail Relationship Manager to join our Automotive Finance team. You will contribute to meeting personal/team objectives by retaining and growing profitable dealer relationships and also manage clients through effective relationship management practices, delivery of sound advice designed to satisfy the clients' business needs, and build long-term mutually profitable relationships. You will also develop relationships with service partners and local market to optimize business opportunities and referrals.

What will you do?

  • Manageterritory, and recommends detailed sales and market strategies, including product and pricing specific initiatives to meet, or exceed sales targets and increase RBC market share

  • Proactively provideadvice/information to dealers, enabling them to use RBC products to maximize dealer profitability

  • Seekout new dealerships by developing relationships with existing dealers and center of influence within and outside the Bank

  • Stay abreast of the Indirect Lending Industry, through competitor contacts, conferences, and publications, sharing the information with peers and partners

  • Managediscretionary business development budget, maximizing returns

  • Effective Relationship Management through documented sales calls/visits, regular interactions with internal and external partners, regular documented branch presentations, regular recapping of competitor rates, timely completion of all requested reports

  • Demonstratecommitment bytaking ownership & accountability of client problems at first point of contact, applying the Problem Resolution Principles and ensuring appropriate referrals when warranted

  • Participatein Dealer events as required

  • Hybrid role with majority of time spent in the market Peace Country (Grande Prairie) market visiting clients, with minority of time in a home office

What do you need to succeed?

Must-have:

  • 3-5 years relevant account management, business development or sales experience

  • Familiarity with the Credit Adjudicating Process

  • Experience identifying and acting on business opportunities

  • Strong MS Office software skills including MS word, Excel and PowerPoint

  • Strong interpersonal/ communication skills

  • College or University diploma/degree

Nice-to-have:

  • Knowledge and understanding of the Automotive and/or Recreational Vehicle Industry

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • An opportunity to lead, collaborate, impact and influence

  • Work in a dynamic, collaborative, progressive and high performing culture

  • Excellent career development and progression opportunities

  • A comprehensive Total Rewards Program including bonuses, eligibility for stock and flexible benefits

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curious Mindset, Financial Acumen, Relationship Building

Additional Job Details

Address:

10720 80 AVE:GRANDE PRAIRIE

City:

Grande Prairie

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-19

Application Deadline:

2026-09-03

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Employment Type: FULL_TIME

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