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Relationship Banking Associate Jobs in Rochester, NY

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Relationship Banking Associate information

See Rochester, NY salary details

$24.7K

$46.5K

$66.1K

How much do relationship banking associate jobs pay per year?

As of Aug 14, 2026, the average yearly pay for relationship banking associate in Rochester, NY is $46,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $49,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a relationship banking associate?

To thrive as a Relationship Banking Associate, you need strong customer service abilities, sales acumen, and a solid understanding of banking products, typically supported by a high school diploma or associate degree. Familiarity with core banking systems, CRM software, and digital banking platforms is essential. Excellent communication, problem-solving, and interpersonal skills help build trust and lasting relationships with clients. These competencies are vital for providing personalized service, meeting sales goals, and enhancing customer satisfaction within a competitive financial environment.

Do relationship banking associates make good money?

Relationship banking associates typically earn a base salary that ranges from $35,000 to $60,000 annually, with potential for bonuses and commissions based on performance. Compensation can vary depending on experience, location, and the financial institution, and the role often requires strong customer service and sales skills.

What is a relationship banking associate?

A Relationship Banking Associate is a banking professional who works directly with clients to manage their financial needs, build long-term customer relationships, and provide personalized banking solutions. They assist customers with opening accounts, processing transactions, and offering advice on products like loans, credit cards, and investment options. Relationship Banking Associates play a crucial role in providing excellent customer service, identifying sales opportunities, and ensuring customer satisfaction. Their goal is to help clients achieve their financial objectives while supporting the bank's growth and retention strategies.

Is a relationship banking associate an entry-level position?

A relationship banking associate is often considered an entry-level role in banking, typically requiring a high school diploma or bachelor's degree and some customer service experience. The position involves developing client relationships, and training is usually provided on banking products and systems. Advancement opportunities may require additional certifications or experience.

What is the difference between Relationship Banking Associate vs Personal Banker?

AspectRelationship Banking AssociatePersonal Banker
CredentialsTypically requires a high school diploma or equivalent; some roles prefer relevant financial certificationsSimilar credential requirements; often requires FINRA licenses for certain services
Work EnvironmentBank branches, customer service areas, team-oriented settingsBank branches, customer-facing roles, sales-driven environment
Employer & Industry UsageUsed by retail banks, credit unions, financial institutionsCommonly used by retail banks, credit unions, financial institutions
Comparison FocusFocuses on building long-term client relationships and cross-sellingFocuses on providing banking services and account management

The main difference between a Relationship Banking Associate and a Personal Banker lies in their focus. Relationship Banking Associates emphasize building long-term client relationships and cross-selling financial products, while Personal Bankers primarily handle day-to-day banking transactions and account services. Both roles require similar credentials and work in comparable environments within retail banking institutions.

What are some common challenges relationship banking associates face when managing client portfolios?

Relationship Banking Associates often encounter the challenge of balancing personalized service with managing a large volume of client accounts. Staying updated on a diverse range of financial products and regulations is key, as clients expect informed guidance tailored to their specific needs. Additionally, associates must navigate fluctuating client demands and economic changes, while collaborating closely with internal teams such as lending officers and financial advisors to deliver comprehensive solutions. Strong communication and organizational skills are essential to address these challenges effectively and build lasting client relationships.

What are popular job titles related to Relationship Banking Associate jobs in Rochester, NY?

For Relationship Banking Associate jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Relationship Banking Associate jobs in Rochester, NY look for?

The top searched job categories for Relationship Banking Associate jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Relationship Banking Associate jobs?

Cities near Rochester, NY with the most Relationship Banking Associate job openings:

Relationship Banking Associate jobs near you
Infographic showing various Relationship Banking Associate job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,461 per year, or $22.3 per hour.

Grow Your Banking Career with Five Star Bank

Five Star Bank

Rochester, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Five Star Bank (New York) rating

7.9

Company rating: 7.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

79th of 171 rated banks

Job description

Five Star Bank is growing, and we’re always looking for talented individuals to join our branch teams. If you don’t see a current branch opening on our careers page, we encourage you to apply here. Your information will be reviewed and considered as opportunities become available in your area.


Opportunities in our Branches Include:


Service Associate:
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on processing routine transactions, supporting daily branch operations, and assisting customers with account needs. Service Associates build strong customer relationships by delivering friendly, dependable service while ensuring compliance with policies and procedures.


Relationship Banker:
Relationship Bankers take ownership of the customer experience from beginning to end by proactively developing new relationships and strengthening existing ones. This role emphasizes outbound prospecting, financial needs discovery, and consultative conversations to recommend appropriate banking products and services. Relationship Bankers support customers’ financial well‑being while driving branch growth through solution‑based selling and exceptional service.


Branch Manager:
Branch Managers provide overall leadership for branch operations while driving sales performance, customer experience, and team development. This role is responsible for hiring, coaching, and mentoring staff; ensuring operational excellence and regulatory compliance; and fostering strong community relationships. Branch Managers balance strategic growth initiatives with day‑to‑day leadership to achieve branch goals, deepen customer relationships, and contribute to the bank’s long‑term success.


Why You’ll Love Working at Five Star Bank:


  • In‑branch incentives to help increase your earning potential
  • Access to premier banking services
  • Competitive paid time off
  • 11 paid company holidays
  • Comprehensive health and welfare benefits starting the first of the month after hire, including medical, vision, dental, prescription coverage, flexible spending accounts, life insurance, voluntary benefits, and company‑provided disability coverage
  • Retirement benefits including a 401(k) and an employer‑funded pension plan
  • Employee perks such as tuition reimbursement, wellness reimbursement, employee‑only financial services, and an employee referral program
  • Paid volunteer opportunities to support the communities we serve


Candidates selected to move forward in the hiring process will be required to apply to the specific job posting associated with the role being offered, in accordance with standard company hiring practices.


A member of our team will reach out directly if an opportunity aligns with your background, experience, and interests.

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